Find Day technician Jobs in Phoenix Park County Dublin

Aftersales Manager VW SEAT CUPRA
Bright Motor Group —Swords, County Dublin
- €50,000–€75,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance program
- Sick pay
Quick apply
12d
Parts Advisor
Bright Motor Group —Swords, County Dublin
- €32,000–€38,000 a year
- Full-time
- Inventory control
- Sales
- Customer service
- Employee assistance program
- Life insurance
Quick apply
5d
Mobile Technician
Mitie —Dublin, County Dublin
- €52,000 a year
- Full-time
- Microsoft Office
- No degree
- HVAC
- Fuel card
- Annual leave
Quick apply
Electronics Bench Repair Technologist
Electronix Services —Dublin, County Dublin
- Overtime
- English
- No degree
- Free parking
Support Technician - Bilingual
Softworks —Bray, County Wicklow
- €30,000–€38,000 a year
- Hybrid work
- Spanish
- Azure
- Computer Science
- Annual leave
- Work from home
6d
Electrical Technician (Shift)
SWARCO Group —Dublin, County Dublin
- €53,000–€58,000 a year
- Full-time
- Microsoft Office
- Leaving certificate
- No degree
Field Service Technician Ireland - Coffee Machines
Scanomat UK Limited —Dublin, County Dublin
- From €42,000 a year
- Full-time
- Driving
- No degree
- Organisational skills
- Fuel card
- Annual leave
Quick apply
5d
Service Technician
Culligan Ireland —Dublin, County Dublin
- €32,000 a year
- Full-time
- In-person
- Employee assistance program
- Sick pay
Quick apply
Workshop Administrator
Northgate Vehicle Hire —DUBLIN 15, County Dublin
- €32,000 a year
- Microsoft Outlook
- Microsoft Office
- Supervising experience
- Free parking
- Annual leave
Quick apply
Building Technician
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Carpentry
- Leaving certificate
- No degree
Quick apply
Fire and Security Engineer
Apex Fire —Dublin, County Dublin
- €45,000–€55,000 a year
- Full-time
- Customer service
- System design
- Maintenance
- Fuel card
- Employee assistance program
Quick apply
12d
Repair Technician
Inner City Scooters Ltd —DUBLIN 24, County Dublin
- €115–€120 a day
- Full-time
- Assembly
- Electrical Engineering
- Mechanical knowledge
Quick apply
Experienced Bookkeeper
PARFIT —Dublin, County Dublin
- €30,000–€40,000 a year
- Full-time
- Microsoft Excel
Quick apply
12d
Asset Management Technician Days (Electrician)
DAA —Dublin, County Dublin
- 12 hour shift
- Maintenance
- No degree
- Communication skills
Electronics Technician
GLADIATOR GROUP —Dublin Port, County Dublin
- €34,000 a year
- Overtime
- Customer service
- Maintenance
- No experience needed
Quick apply
7d
Running Shoe Specialist - Sales Advisor
Amphibian King —Ballymount, County Dublin
- €15.00–€16.50 an hour
- Part-time
- Sales
- Social media management
- English
- Store discount
- Employee discount
Quick apply
11d
Service Technician
Cully Automation —Leixlip, County Kildare
- Engineering
- No degree
- Annual leave
- Employee assistance program
Pharmacy Technician
McCabes Pharmacy —Sandyford, County Dublin
- Full-time
- No degree
- Higher certificate
- Employee assistance program
- Employee discount
Quick apply
Building Fabric Technician
Sodexo —DUBLIN 2, County Dublin
- €38,000 a year
- Full-time
- Carpentry
- Microsoft Office
- IT
- Employee assistance program
Quick apply
10d
Pharmacy Technician - Kinvara Pharmacy, Dublin 7
Meaghers Pharmacy Group —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- English
- Employee discount
Quick apply

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Aftersales Manager VW SEAT CUPRA

Bright Motor Group -
Swords, County Dublin

Quick apply

Job details

Permanent | Full-time
€50,000–€75,000 a year
12 days ago

Benefits

Bike to work scheme
Company pension
Employee assistance program
Sick pay
On-site parking

Qualifications

Customer service
Leadership
Communication skills
Time management

Full job description

About Us:

Bright Motor Group was founded in 1982 and is now one of Ireland’s leading Motor Retailers, representing some of the best-known vehicle brands including Ford, Hyundai, SEAT, Cupra, Volkswagen Commercial, Citroën, Suzuki, Peugeot, Opel, Leapmotor, DS and BYD.

With 9 showrooms situated at Airside near Swords, a further 5 at Navan Road and our Bray dealership, we are located close to the motorway network and easily accessible from all areas of Greater Dublin.

As a result of our ongoing expansion and business growth, we are seeking to strengthen our team by appointing positive and motivated individuals to take the business to the next level and achieve the strategic goals that we have set.

Bright Motor Group is currently recruiting an Aftersales Manager at our Campus in Swords. This is an exciting opportunity for a driven, customer-focused professional to build a rewarding career with one of Ireland’s leading motor retailer groups.

The Aftersales Manager (VW & SEAT CUPRA) is a senior operational leadership role with full accountability for the commercial, operational, customer experience, people leadership and compliance performance of the aftersales operation . The role is designed as a combined strategic and operational leadership position with broad commercial accountability.

The position is accountable for delivering sustainable profit contribution, high customer satisfaction, disciplined operational control and development of a high-performing team. This role carries responsibility for achieving business targets while exercising discretion and initiative to adapt plans, resources and processes in line with business needs.

Role responsibilities:

Oversee the day-to-day running of the aftersales department across VW Commercial and SEAT CUPRA.
Ensure workshop loading, productivity, efficiency and labour sales targets are achieved.
Monitor and improve departmental KPIs including recovery rates, technician utilisation, customer retention, NPS and profitability.
Implement effective scheduling by using the workshop planner and workflow processes to maximise workshop capacity.
Maintain excellent standards of cleanliness, health & safety, and operational compliance.
Ensure all manufacturer standards and franchise requirements are consistently met.
Control resources and utilise assets to achieve qualitative and quantitative targets.
Ensure payment for repairs and servicing of vehicles is collected as per company policy.
Ensure staff adhere to correct uniform and maintain a high standard of dress including proper usage of PPE.
Deliver outstanding customer service and maintain high customer satisfaction levels.
Consistently Achieve NPS Targets
Resolve customer concerns and escalations professionally and efficiently.
Promote customer retention initiatives and aftersales marketing campaigns.
Improve customer service experience, creating engaged customers and facilitating organic growth.
Ensure service procedures, policies and standards and implemented and maintained.
Ensure all the teams are familiar and trained on the Dealer Management System and utilisation in accordance with process and standards.
Ensure service advisors maintain excellent communication throughout the customer journey.
Lead, motivate, train and develop service advisors, technicians, workshop controllers, parts personnel, and support staff.
Conduct regular performance reviews, coaching and mentoring sessions.
Identify training and development needs within the aftersales team.
Support the apprenticeship program in line with company standards.
Foster a positive, performance culture with strong teamwork and accountability.

The ideal candidate will have:

Valid full driving licence (essential).
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Attention to detail and a commitment to providing excellent service.
Flexible and adaptable to changing priorities and workloads.
Strong organisational and time-management skills.
Strong understanding of vehicle preparation standards.
Self-motivated, professional, and customer focused

What we offer in return:

Highly Competitive Remuneration Package
Career progression opportunities within Bright Motor Group.
Supportive team environment and modern dealership facilities.
Provision of a demo vehicle.
21 days basic holiday.
Company Pension.
Employee Assistance Programme.
Staff discount.
Staff referral scheme.

Benefits:

Bike to work scheme
Company pension
Employee assistance program
On-site parking
Sick pay

Job Types: Permanent, Full-time

Pay: €50,000.00-€75,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

day technician jobs in phoenix park county dublin

Aftersales Manager VW SEAT CUPRA

Parts Advisor

Mobile Technician

Electronics Bench Repair Technologist

Support Technician - Bilingual

Electrical Technician (Shift)

Field Service Technician Ireland - Coffee Machines

Service Technician

Workshop Administrator

Building Technician

Fire and Security Engineer

Repair Technician

Experienced Bookkeeper

Asset Management Technician Days (Electrician)

Electronics Technician

Running Shoe Specialist - Sales Advisor

Service Technician

Pharmacy Technician

Building Fabric Technician

Pharmacy Technician - Kinvara Pharmacy, Dublin 7

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