Find Head of human Jobs in Celbridge, Ke

Head of Support Delivery, gUP Operations
Google —Dublin, County Dublin
- €178,000–€183,000 a year
- Full-time
- Project management
- Bachelor's degree
- No degree
Associate Director - FP&A
Ergomed —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Analysis skills
- Continuous improvement
Quick apply
Commercial Analyst
CarTrawler —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- SQL
- Annual leave
- Employee assistance program
Governance Assistant
TD Bank —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Senior Employee Relations Advisor
OCS Group —DUBLIN 9, County Dublin
- Remote
- Microsoft Office
- No degree
- Human resources
Quick apply
12d
Senior Software Engineer
EdgeTier —Dublin, County Dublin
- €64,000–€125,000 a year
- Full-time
- Hybrid work
- Maintenance
- SQL
- AWS
- Annual leave
Analytics Business Partner, Senior Lead
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- Salesforce
Family Facilitator
StartBright Learning Centres —DUBLIN 22, County Dublin
- Full-time
- Childcare
- Data analysis skills
- No degree
Audit Manager II - Financial Crimes
TD Bank —Dublin, County Dublin
- Full-time
- Project management
- Bachelor's degree
- Leadership
- Annual leave
Head of Cybersecurity Engagement & Enablement
Flutter Entertainment —Dublin, County Dublin
- Full-time
- Hybrid work
- AWS
- AI
- Leadership
- Gym membership
ADoN Bed Management
Beaumont Hospital —Dublin, County Dublin
- €72,843–€89,894 a year
- Full-time
- Management
- IT
- Leadership
8d
Head of Organisational Development and Design
Bon Secours Health System Ireland —Dublin, County Dublin
- Full-time
- Project management
- Leadership
- Communication skills
5d
Named Account Executive
Salesforce —Dublin, County Dublin
- Full-time
- Sales
- English
- Banking
Senior ER/HR Advisor
OCS Group —DUBLIN 9, County Dublin
- Monday to Friday
- Microsoft Office
- No degree
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Security Advisor
Concern Worldwide —Dublin, County Dublin
- €57,683–€64,092 a year
- Full-time
- English
- Computer skills
- Communication skills
2d
Head of Operations
Frontier —Dublin, County Dublin
- Full-time
- Analysis skills
Quick apply
Group Accounting Manager
Inizio —Dublin, County Dublin
- Hybrid work
- Accounting
Regional Finance Assistant
Special Olympics —Dublin, County Dublin
- €39,185.39–€42,412.13 a year
- Full-time
- English
- Project management
AI Compliance (Second Line of Defence) - Vice President
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- English
- Master's degree
- Bachelor's degree
Sr. Digital Strategy Manager
Glanbia Foods —DUBLIN 24, County Dublin
- Hybrid work
- Master's degree
- Bachelor's degree
- No degree

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Head of Support Delivery, gUP Operations

Google -
Dublin, County Dublin

Apply Now

Job details

Full-time
€178,000–€183,000 a year

Qualifications

Vendor management
Quality management
Project management
Bachelor's degree
Leadership
Communication skills

Full job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
13 years of experience managing operations and leading cross-regional teams.
Experience in vendor management processes, including managing global vendors, executing multi-year agreements, and managing extended workforce projects.

Preferred qualifications:

Experience in operations strategy and cost/quality management.
Expertise in program management and implementing strategic initiatives in fluid environments.
Exceptional communication, leadership, and collaboration skills with the ability to influence stakeholders at all levels.
Excellent investigative, structured problem-solving, and critical thinking skills with a global mindset.

About the job

The gTech Users & Products (gUP) Service Delivery team powers the vendor workforce behind much of this work. We work with dozens of vendor partners across the globe, and stakeholders throughout the company. We run a hugely diversified set of operations, from call centers to technical development, human judgment to translation vendors.

As a leader in Service Delivery, you will be responsible for the strategic direction and operational management of vendor performance across your capabilities and workflows. You will apply your project management expertise to evaluate vendor outcomes against established objectives, ensuring high-quality work products and consistent Service Level Agreement (SLA) compliance. By understanding the priorities of key stakeholders, you will align vendor output with their expectations to drive both user and stakeholder satisfaction

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €178000 - €183000 (EUR) + 25% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Drive large-scale transformational initiatives and exceptional operations with vendor partners. Provide operational leadership by engaging and inspiring service provider teams to exceed expectations and deliver exceptional experiences.
Establish and lead programs to sustainably expand continuous improvement across operations. Identify opportunities to streamline and re-engineer processes to boost efficiency and quality, while operationalizing solutions alongside cross-functional stakeholders and vendor partners.
Partner with senior regional and product stakeholders to define, influence, and achieve shared objectives. Lead the development and refinement of service strategies and cross-team processes, ensuring all documentation and training materials remain current.
Foster a culture of healthy teamwork and collaboration to drive team velocity and success. Support team members' professional growth by understanding their motivations and ensuring work is allocated thoughtfully and equitably.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Apply Now

Refine Your Search

head of human jobs in celbridge, ke

Head of Support Delivery, gUP Operations

Associate Director - FP&A

Commercial Analyst

Governance Assistant

Senior Employee Relations Advisor

Senior Software Engineer

Analytics Business Partner, Senior Lead

Family Facilitator

Audit Manager II - Financial Crimes

Head of Cybersecurity Engagement & Enablement

ADoN Bed Management

Head of Organisational Development and Design

Named Account Executive

Senior ER/HR Advisor

Security Advisor

Head of Operations

Group Accounting Manager

Regional Finance Assistant

AI Compliance (Second Line of Defence) - Vice President

Sr. Digital Strategy Manager

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