Find Technical support Jobs in Shannon, Ce

Technical Support Engineer - Elastic Cloud Storage
Dell Technologies —Limerick, County Limerick
- Weekend availability
- Customer service
- English
- Windows
1d
Quality Assurance Engineer
Ohshima Ireland LTD —Shannon, County Clare
- Full-time
- Engineering
- Microsoft Office
- No degree
Quick apply
Limerick Graduate Opportunities
Xeinadin —Limerick, County Limerick
- English
- No degree
- Business
- Annual leave
- Employee assistance program
Production Manager
IKO Industries Ltd. —Ennis, County Clare
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance program
B1/B2 Licensed Engineer – A320
JMC Aviation —Shannon, County Clare
- Call to connect
Sr Systems Engineer
BD —Limerick, County Limerick
- €56,600–€86,300 a year
- Azure
- Doctoral degree
- System design
Senior Project Manager
BD —Limerick, County Limerick
- €95,200–€145,150 a year
- Engineering
- Project management
- Bachelor's degree
2h
Equipment Maintenance Technician Graduate
Analog Devices —Limerick, County Limerick
- Presentation skills
- No degree
- Communication skills
Avionic Technician
JMC Aviation —Shannon, County Clare
- Call to connect
ESS Graduate Engineer
ESS LTD —Limerick, County Limerick
- €30,000–€35,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
11d
Maintenance Engineer
John Crane —Shannon, County Clare
- Full-time
- Microsoft Office
- No degree
- Communication skills
Quick apply
Graduate Electronic Engineer
BD —Limerick, County Limerick
- €36,900–€56,250 a year
- Master's degree
- Analysis skills
- Bachelor's degree
6d
IT & Systems Manager - Ireland
Failte Solar —Shannon, County Clare
- Full-time
- Computer Science
- SharePoint
- IT
Quick apply
9d
Civil Engineering Estimator – Civil Engineering & Infrastructure
Wills Bros Limited —Limerick, County Limerick
- Full-time
- Civil engineering
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance program
Quick apply
7d
Electrical Project Manager
Mercury Engineering —Clare, County Clare
- Project management
- No degree
- IT
9d
Composite Mechanic
JMC Aviation —Shannon, County Clare
- Call to connect
Principal Technical Support Engineer – Elastic Cloud Storage
Dell Technologies —Limerick, County Limerick
- €67,150–€86,900 a year
- Full-time
- Analysis skills
- No degree
- Scripting
1d
Technical Coordinator-Investor AML
Northern Trust Corp. —Limerick, County Limerick
- Full-time
- Research
- Microsoft Office
- Master's degree
Gas and Chemical Engineer, Facilities Engineering
Analog Devices —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's degree
Apprentice Facilities Technician
Analog Devices —Limerick, County Limerick
- Full-time
- No degree
- Higher certificate

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Technical Support Engineer - Elastic Cloud Storage

Dell Technologies -
Limerick, County Limerick

Apply Now

Job details

Full-time
1 day ago

Qualifications

FTP
NIS
System administration
NFS
Customer service
UNIX
English
Windows
Bash (Unix shell)
Docker
IT support
LDAP
Scripting
VMWare
Linux
TCP/IP
Communication skills
Python

Full job description

Technical Support Engineer - Elastic Cloud Storage

At Dell Technologies, world-class service doesn’t end when our customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – no matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we will analyze it, identify the cause, recommend a solution and document the problem.

Join us as a Technical Support Senior Engineer on our ECS team in Ireland to do the best work of your career and make a profound social impact.

What you'll achieve
As a Technical Support Engineer, you will be responsible for delivering front-line remote technical support and resolving complex IT issues across enterprise environments. You will work with European customers and highly skilled technical advisors on diagnosing hardware and software problems, driving resolution through advanced troubleshooting tools, and championing the customer experience as part of the Dell Global Service Desk.

You will:

Diagnose and resolve complex issues by applying systems analysis techniques, advanced troubleshooting tools, and diagnostic procedures across unique customer environments, escalating to senior resources when necessary.
Communicate and document effectively by maintaining closed-loop communication with internal and external stakeholders, managing your own caseload priorities, and setting clear expectations with customers throughout the resolution process.
Build and share knowledge by contributing technical solution articles to the knowledge database, reviewing content for accuracy, mentoring less experienced team members, and participating in eServices content creation such as chat, support forums, and self-service resources.
Develop subject matter expertise by continuously learning new technologies and products while coaching peers through presentations and informal training sessions.
Support a 24×7×365 operation with flexibility for shift work, weekends, holidays, and on-call responsibilities as required.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Essential Requirements

University education (preferably a technical degree) or relevant Microsoft certifications, with 2+ years of experience in OS and system administration (UNIX/FreeBSD, Linux, Windows, VMware).
Strong knowledge of networking and file-serving protocols (TCP/IP, NFS, SMB, iSCSI, HTTP, FTP), directory services (LDAP, NIS, ADS), and experience with network packet capture and analysis including Layer 2/3 protocols.
Fluency in English with excellent communication, interpersonal, and customer service skills, plus the flexibility to work shifts in a high-pressure environment.
Ability to work independently, quickly learn new technologies, and apply analytical problem-solving across complex technical environments.

Desirable Requirements

Experience providing remote IT support, with scripting skills in Python or Bash, familiarity with Docker, and/or proficiency in a second European language.
Understanding of Dell/EMC products and their value to customers.

Who We Are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.

Visit our Culture Code page to learn more about how we work and lead.

Apply Now

Refine Your Search

technical support jobs in shannon, ce

Technical Support Engineer - Elastic Cloud Storage

Quality Assurance Engineer

Limerick Graduate Opportunities

Production Manager

B1/B2 Licensed Engineer – A320

Sr Systems Engineer

Senior Project Manager

Equipment Maintenance Technician Graduate

Avionic Technician

ESS Graduate Engineer

Maintenance Engineer

Graduate Electronic Engineer

IT & Systems Manager - Ireland

Civil Engineering Estimator – Civil Engineering & Infrastructure

Electrical Project Manager

Composite Mechanic

Principal Technical Support Engineer – Elastic Cloud Storage

Technical Coordinator-Investor AML

Gas and Chemical Engineer, Facilities Engineering

Apprentice Facilities Technician

I want to receive the latest job alerts for technical support in shannon, ce

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