Find Contact centre Jobs in Dublin, D

Fundraising Administrator
Irish Wheelchair Association —Clontarf, County Dublin
- €28,939–€45,090 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
2026 Software Dev Engineer Intern - Ireland
Amazon Development Centre Ireland Limited - D94 —Dublin, County Dublin
- Full-time
- Computer science
- Computer Science
- Java
Operations Analyst
Chadwicks Group —Dublin, County Dublin
- Microsoft Excel
- No degree
- Communication skills
Service Desk Manager
Viatel —Dublin, County Dublin
- €60,000–€70,000 a year
- Azure
- Customer service
- Analysis skills
11d
Quality Expert Reviewer - Ukrainian/English
Teleperformance —Dublin, County Dublin
- €42,667 a year
- Full-time
- No experience needed
- English
- No degree
- Annual leave
Service Advisor
Rathcoole Commercial Vehicle Testing Centre Ltd —South Dublin, County Dublin
- €45,000–€52,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
9d
Part-Time Receptionist
Bloomfield Hospital —Rathfarnham, County Dublin
- €15 an hour
- Part-time
- Customer service
- Microsoft Office
- No degree
Quick apply
12d
Onsite Support Engineer
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Full-time
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Events Support Professional
Guinness Enterprise Centre —Dublin, County Dublin
- €33,000–€36,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Annual leave
- Employee assistance program
Quick apply
1d
Facilities Team Member (part time) Cherry Orchard Equine Centre (Charity)
Cherry Orchard Equine Centre —Dublin, County Dublin
- From €14.30 an hour
- Part-time
- Maintenance
- Organisational skills
- Cleaning
- Wellness program
- Sick pay
Quick apply
8d
Customer Service Supervisor
Air Liquide —Dublin, County Dublin
- Full-time
- Customer service
- Analysis skills
- In-person
- Annual leave
- Employee assistance program
Trainee Optical Assistant
Specsavers —Santry, County Dublin
- €14.35 an hour
- Weekend availability
- Customer service
- No degree
- IT
Immigration and Supports Officer
Trinity College Dublin —Dublin, County Dublin
- €47,374–€59,254 a year
- Full-time
- In-person
4d
Team Leader
Woodie's —Dublin, County Dublin
- Weekend availability
- Sales
- Annual leave
- Sick pay
Care Advisor - Italian
Allianz —Dublin, County Dublin
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
Macra Make the Moove Project Manager
Macra na Feirme —Dublin, County Dublin
- €50,000–€55,000 a year
- Part-time
- Hybrid work
- Project management
- Communication skills
- Work from home
- Employee assistance program
Quick apply
8d
Customer Support Specialist (Spanish Speaking)
Clio —Dublin, County Dublin
- €38,200–€51,800 a year
- Full-time
- CRM software
- Spanish
- Google Suite
Certification & Compliance Specialist
Sanbra Fyffe Ltd- Instantor —Santry, County Dublin
- €68,000–€80,000 a year
- Full-time
- Engineering
- Analysis skills
- Project management
Quick apply
5d
Business Administration Manager
Teagasc —Ashtown, County Dublin
- €53,740–€75,788 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Weekend availability
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply

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Fundraising Administrator

Irish Wheelchair Association -
Clontarf, County Dublin

Quick apply

Job details

Full-time
€28,939–€45,090 a year

Benefits

Bike to work scheme
Annual leave

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Microsoft Office
Organisational skills
Communication skills

Full job description

We would like to invite applications for the following 39-hour, permanent contract role:

Fundraising Administrator - Clontarf

IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment.

Overall Purpose of Job

The purpose of the role is to provide administrative support for the Fundraising team, as well as to provide a high-quality standard of donor care for Irish Wheelchair Association donors. This is an essential role within the fundraising team, supporting integration and teamwork.

What will be achieved by this role?

Support for all fundraising activities, including events, community, corporate, grants and individual giving.

Resource to manage increasing volumes of donations

Effective donor engagement and an enhanced donor experience

Improved integration of fundraising activities and processes, supported by accurate data, effective reporting and a donor-centric focused department.

This role will work very closely with the Customer Care Team. The role holder will manage donor care processes and data, ensuring effective cross-departmental coordination, monitoring and reporting. They will also liaise with:

Internal – Fundraising, IWA Community Centres, Customer Care, Advocacy, Communications, Operations, Finance, Procurement, Quality Standards.

External – Donors, suppliers and partners.

Key Relationships:

Internal – Fundraising, IWA Community Centres, Advocacy, Communications, Operations, Finance, Procurement, Quality Standards.

External – Funders and partners.

Main Duties and Responsibilities

Donor Care Administration:

To maintain a donor-centric focus, acting as the first point of contact for incoming fundraising enquiries and activities, meeting and greeting donors who come to our office, as well as those who phone or email.

Deliver a high standard of supporter/donor care, handling enquiries, donations, requests and complaints promptly, efficiently and sensitively within agreed timelines.

Monitor and manage various fundraising inboxes.

Income processing (post, phone, online, etc.), tracking, acknowledgement and reporting. Data entry and importing to our CRM, and maintaining accurate records of donations, donors’ personal information, and any other data relating to fundraising.

Manage the data processing, thanking and receipting of all donor income.

Act as key CRM contact and champion, ensuring donor preferences and GDPR (General Data Protection Regulation) requirements are maintained accurately.

Ensure thank you communications are timely, relevant and up to date.

Oversee digital fundraising platforms (iDonate/Eventmaster, Enthuse, etc.) and related income processing, reconciliation and reporting.

Liaise with the finance team on coding and support IWA Community Centres to set up local fundraisers on digital platforms, processing permits.

Fundraising:

Ensure fundraising materials and stock are kept up to date. E.g., Welcome Packs, Purchase Orders, Direct Mail returns, processing email unsubscribes, stock management and ordering.

Support all fundraising activities. For example, grant application administration, garda permit applications, etc.

Work to increase the lifetime value of IWA supporters by helping them understand our work and the importance of their continued support in changing lives.

Oversee the delivery of the monthly draw according to required timelines

Prepare fundraising packs for community fundraisers and attend events as required.

Acknowledge In Lieu of and In Memory donations appropriately and sensitively.

Support fundraising campaigns through drafting social media content and sourcing relevant imagery.

Liaise with colleagues in Communications, Advocacy and Service Delivery to keep up to date with campaigns and activities.

Collate and issue email communications, including our monthly donor care e-newsletter. (Training provided)

Undertake additional fundraising, administrative and donor support duties as required.

Customer Service Support:

Support the Customer Care Team by covering Reception during periods of annual leave, etc. and have a basic knowledge of general queries and complaints handling and general administrative duties.

PERSON SPECIFICATION

Training, Experience and Qualifications

One year’s experience in a donor care, fundraising, public-facing and/or administrative role.

Excellent customer service skills on the telephone, in writing and in person

Excellent planning and organisational skills with a proven ability to multi-task and prioritise time and resources.

Ability to work under pressure and maintain meticulous attention to detail and accuracy.

Excellent numeracy skills.

Excellent and engaging written and oral communication skills.

Excellent interpersonal skills with an ability to build relationships with supporters.

Proficiency in all MS Office Skills, especially Excel and Word.

Experience using a CRM system/database is desirable.

Proven ability to work independently within a team environment.

Fluency in written and spoken English.

Knowledge of GDPR requirements is desirable.

Act in the best interests of IWA at all times and in accordance with our mission, vision and values.

Flexibility in working hours may be required when events are held evenings or weekends.

Competencies:

Collaborative, enthusiastic and positive attitude; flexible and adaptable.

Takes initiative with a high level of attention to detail.

Excellent communicator with a warm, friendly approach.

Strong organisational skills, with the ability to manage multiple projects and competing priorities at once.

Organised and process-driven.

Remuneration Benefits:

Salary (CO3) ranges from €28,939.50 - €45,090.27

Excellent working conditions

Training development opportunities

25 days of annual leave

Access to Defined Contribution Pension scheme and group VHI HSF Health Cash Plans

Employee Assistance Service

Bike to Work Scheme

The closing date for applications is Monday, 13th July 2026.

Please note - ACADEMIC AND/OR PROFESSIONAL QUALIFICATIONS: - Documentary evidence of your relevant qualification(s) will be required in advance of or during the recruitment process.

INDHP

Quick apply

Refine Your Search

contact centre jobs in dublin, d

Fundraising Administrator

2026 Software Dev Engineer Intern - Ireland

Operations Analyst

Service Desk Manager

Quality Expert Reviewer - Ukrainian/English

Service Advisor

Part-Time Receptionist

Onsite Support Engineer

Events Support Professional

Facilities Team Member (part time) Cherry Orchard Equine Centre (Charity)

Customer Service Supervisor

Trainee Optical Assistant

Immigration and Supports Officer

Team Leader

Care Advisor - Italian

Macra Make the Moove Project Manager

Customer Support Specialist (Spanish Speaking)

Certification & Compliance Specialist

Business Administration Manager

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

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