Find It operational governance & continuous improvement lead Jobs in Dublin, D

Associate Director, Business Process
Optum —Dublin, County Dublin
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
3d
Senior Director, Product Management - Unified Risk & Quality Platform (URQP)
Optum —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
6d
Associate Director - Quality Oversight & Performance Assurance
Optum —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Continuous improvement
9d
Clinical Document Management Learning Manager
Novartis —Dublin, County Dublin
- €55,370–€102,830 a year
- Full-time
- Hybrid work
- Research
- Bachelor's degree
- No degree
10d
Operations & Outsourcing Manager
Fineco Asset Management DAC —Dublin, County Dublin
- Microsoft Excel
- Business
- Accounting
12h
EMEA Head of Enterprise Risk
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Bachelor's degree
- No degree
- Business
ADoN Bed Management
Beaumont Hospital —Dublin, County Dublin
- €72,843–€89,894 a year
- Full-time
- Management
- IT
- Leadership
6d
Senior Operations Manager
Aon Corporation —Dublin, County Dublin
- Full-time
- Analysis skills
- AI
- Leadership
AI Lead, Manufacturing & Supply Chain
Alexion Pharmaceuticals,Inc. —Dublin, County Dublin
- Computer Science
- Master's degree
- Bachelor's degree
Senior Yardi Platform Manager
Citco —Dublin, County Dublin
- Full-time
- Finance
- SQL
- No degree
Cloud Platform Lead
SoftCo —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply
6d
Transversal Global Process Owner - Exchange Traded Fund
BNP Paribas —Dublin, County Dublin
- Full-time
- Business
- Leadership
- Annual leave
Vice President, Internal Audit
ICON Plc —Dublin, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
Alternatives Transfer Agency, Vice President
The Bank of New York Mellon Corporation —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Accounting
- AI
CMO Relationship Manager (Supply Chain)
Bausch + Lomb —Dublin, County Dublin
- Engineering
- Business
- Communication skills
Sr Service Management Manager
Glanbia Foods —Citywest, County Dublin
- Hybrid work
- Engineering
- Finance
- Master's degree
Finance ERP Transformation Director, Government & Public Services
Deloitte —Dublin, County Dublin
- €110,500 a year
- Full-time
- Oracle
- ERP systems
- AI
13d
Information Technology Cross-Function Assistant Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €49,000–€93,000 a year
- Hybrid work
- Computer Science
- No degree
- Agile
- Annual leave
Customer and Business Transformation - Insurance Sector - Manager
PwC —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- AWS
- Life insurance
Engineering Lead- Options
Keyrock —Dublin, County Dublin
- Full-time
- Remote
- System design
- SQL
- C++

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Associate Director, Business Process

Optum -
Dublin, County Dublin

Apply Now

Job details

Full-time
3 days ago

Qualifications

Financial auditing
Lean
Analysis skills
Project management
Bachelor's degree
Data analytics
Business

Full job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Associate Director, Business Processes is a senior leadership role within the Clinical Solutions Data Operations team, responsible for the design, delivery, and continuous improvement of end-to-end business processes across a complex, matrixed environment.

This role is accountable for process performance, governance, and issue resolution across critical workflows, while driving operational stability and supporting an AI-first approach to scalable improvement. The successful candidate will bring solid business process leadership, analytical thinking, and stakeholder influence, with the ability to identify risks, resolve challenges, and deliver sustainable outcomes.

Primary Responsibilities:

Own the performance and control of critical data and business workflows, ensuring delivery within expected cycle times and service expectations
Monitor workflow, incident, and process performance to identify risks, root causes, and improvement opportunities
Lead the escalation and resolution of operational issues and process blockages to maintain business continuity and service stability
Drive continuous improvement through process redesign, standardization, and AI-first, scalable solutions aligned to business needs
Lead cross-functional delivery by managing plans, dependencies, and accountability across stakeholders
Build solid partnerships across business, operations, and technology teams to align priorities, deliver outcomes, and lead with integrity, inclusion, innovation, and performance

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications:

Bachelor's degree in a relevant discipline, or equivalent professional experience
Relevant certification in Operational Excellence, Lean/Six Sigma, project management, or a related field
Experience designing, improving, and governing end-to-end business and data processes
Ability to influence stakeholders and drive alignment across a complex, global organization
Experience leading data quality or audit-related initiatives in complex data and technology environments
Proven solid analytical skills, including use of reporting and visualization tools to generate actionable insights
Proven solid stakeholder management skills, with the ability to resolve cross-functional issues and communicate effectively with senior leaders
Proven solid planning and execution skills, with the ability to manage priorities, dependencies, and delivery across complex initiatives

Preferred Qualifications:

Certification or formal training in Data Analytics or a related discipline
Proven knowledge of the US healthcare services industry
Familiarity with US healthcare Risk Adjustment and population health management

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2025 Optum Services (Ireland) Limited. All rights reserved.

Apply Now

Refine Your Search

it operational governance & continuous improvement lead jobs in dublin, d

Associate Director, Business Process

Senior Director, Product Management - Unified Risk & Quality Platform (URQP)

Associate Director - Quality Oversight & Performance Assurance

Clinical Document Management Learning Manager

Operations & Outsourcing Manager

EMEA Head of Enterprise Risk

ADoN Bed Management

Senior Operations Manager

AI Lead, Manufacturing & Supply Chain

Senior Yardi Platform Manager

Cloud Platform Lead

Transversal Global Process Owner - Exchange Traded Fund

Vice President, Internal Audit

Alternatives Transfer Agency, Vice President

CMO Relationship Manager (Supply Chain)

Sr Service Management Manager

Finance ERP Transformation Director, Government & Public Services

Information Technology Cross-Function Assistant Vice President

Customer and Business Transformation - Insurance Sector - Manager

Engineering Lead- Options

I want to receive the latest job alerts for it operational governance & continuous improvement lead in dublin, d

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