Find Head coach Jobs in Stillorgan, D

Front Office Manager
Dean Group (Ireland) —Dublin, County Dublin
- Weekend availability
- Customer service
- Hotel
- Supervising experience
- Annual leave
- Gym membership
Quick apply
14d
EMEA Head of Enterprise Risk
Kohlberg Kravis Roberts & Co. —Dublin, County Dublin
- Bachelor's degree
- No degree
- Business
Head of Buying - Lingerie
Primark —DUBLIN 1, County Dublin
- Manufacturing
- Leadership
- Negotiation
Head Chef
Generator Hostels —Dublin, County Dublin
- €37,000–€40,000 a year
- Full-time
- Hospitality
- Annual leave
- Gym membership
Quick apply
1d
Financial Analyst - Reporting
IRISH DISTILLERS LTD —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Analysis skills
- Annual leave
Quick apply
Security Advisor
Concern Worldwide —Dublin, County Dublin
- €57,683–€64,092 a year
- Full-time
- English
- Computer skills
- Communication skills
16h
Country Head of Sales
Rhenus SE & Co. KG —Dublin, County Dublin
- Full-time
- Sales
- Master's degree
- Negotiation
Head of Field Sales
PrepayPower —Dublin, County Dublin
- €70,000–€90,000 a year
- Full-time
- Sales
- Analysis skills
- Annual leave
- Employee assistance program
Quick apply
TEAM LEAD – DEVELOPMENT PORTFOLIO
Plan International Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- Supervising experience
- Continuous improvement
Quick apply
Area Manager
Uniphar Wholesale Limited —DUBLIN 24, County Dublin
- Full-time
- Management
- Sales
- Customer service
Quick apply
Bid Senior Manager
PwC —Dublin, County Dublin
- Full-time
- Management
- Marketing
- Master's degree
Executive Director - Head of Transfer Agency (Alternative Funds)
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Continuous improvement
- AI
7d
Regional Finance Assistant
Special Olympics —Dublin, County Dublin
- €39,185.39–€42,412.13 a year
- Full-time
- English
- Project management
Regional Sales Manager - DACH
Tour Partner Group —DUBLIN 18, County Dublin
- Overtime
- Hybrid work
- Sales
- Communication skills
- Negotiation
- Gym membership
Quick apply
Deputy Manager
Castore —Dublin, County Dublin
- Sales
- Leadership
- Communication skills
Quick apply
Head of EMEA Sales
Trulioo —Dublin, County Dublin
- Full-time
- Remote
- Sales
- Master's degree
- Bachelor's degree
- Annual leave
Data Platform Squad Lead
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €72,000–€134,000 a year
- Hybrid work
- Computer Science
- Master's degree
- Bachelor's degree
- Annual leave
Global Sales Development Representative (SDR) Manager, Workvivo
Zoom —Dublin, County Dublin
- €101,100–€176,900 a year
- Full-time
- Salesforce
- AI
3d
Group Accounting Manager
Inizio —Dublin, County Dublin
- Hybrid work
- Accounting
Head of Corporate Pensions Product, New Ireland Assurance
Bank of Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- Business
- Annual leave
- Employee assistance program
6d

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Front Office Manager

Dean Group (Ireland) -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time
14 days ago

Benefits

Bike to work scheme
Annual leave
Food allowance
Gym membership
Referral programme

Qualifications

Customer service
Supervising experience
Front desk
Guest services
Leadership
Communication skills
Hotel experience

Full job description

At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.

We are currently seeking an experienced Front Office Manager to join the team in The Dean Docklands. If you are passionate about exceptional customer service and have previous experience in a busy hotel then we would love to hear from you!

Key Areas

Guest Reception & Service Excellence
Team Leadership & Development
Operational Efficiency
Guest Satisfaction & Problem Resolution
Financial Management
Health, Safety & Compliance
Collaboration with Senior Management
Staff Scheduling & Resource Management
Performance Monitoring & Reporting
Training & Development Support

Job Purpose

The Front Office Manager ensures smooth and efficient front office operations, delivering an exceptional guest experience from arrival to departure. This role leads the front office team, manages guest services, and works with other departments to optimise operations, drive revenue, and uphold brand standards.

Role Responsibilities

Guest Reception & Service Excellence

Oversee front desk operations, ensuring seamless check-in/out.
Maintain visibility in the lobby, ensuring guests receive a warm, professional welcome.
Uphold service standards in line with brand values.
Respond promptly to guest requests and special needs.

Team Leadership & Development

Lead, coach, and motivate the front office team.
Deliver ongoing training on guest service, systems, and standards.
Conduct performance reviews, managing probation and performance issues.
Foster a collaborative, professional work environment.

Operational Efficiency

Coordinate with reservations, housekeeping, and maintenance for smooth operations.
Ensure accuracy in reservations, room allocations, and billing.
Implement efficient systems and processes.
Monitor workflow to manage arrivals, departures, and in-house needs.

Guest Satisfaction & Problem Resolution

Act as primary contact for guest complaints, resolving issues professionally.
Monitor guest feedback, implementing improvements where needed.
Promote a guest-first culture across the team.

Financial Management

Monitor budgets and control expenses to achieve targets.
Oversee billing accuracy, cash handling, and compliance.
Work with revenue teams on rates and occupancy.
Provide regular performance and revenue reports.

Health, Safety & Compliance

Ensure compliance with all safety and guest security regulations.
Inspect the front desk area for cleanliness and order.
Maintain knowledge of policies and local regulations.

Collaboration with Senior Management

Work with department heads to align operations with hotel strategy.
Participate in management meetings, contributing to decision-making.
Support initiatives to enhance service and efficiency.

Staff Scheduling & Resource Management

Manage rosters to ensure coverage while controlling costs.
Ensure the front office is stocked and equipped.
Support HR in recruitment, onboarding, and training.

Performance Monitoring & Reporting

Track KPIs including guest satisfaction, occupancy, and revenue.
Report regularly to senior management, recommending improvements.

Training & Development

Facilitate staff training and development opportunities.
Promote cross-training for flexibility and growth.

Preferred Experience & Skills

4-5 years' front office management or supervisory experience in hotels.
Proven leadership and people management skills.
Strong organisational, financial, and problem-solving abilities.
Experience with front office systems (Opera or similar).
Excellent communication and guest service skills.
Calm under pressure, flexible with shifts including weekends.

Benefits:

Global discounted staff room rates across the group
50% off Food and 25% Beverage across the group
Accrued Annual Leave with Service
Friends and Family discount
Gym Membership Discounts*
Continual training and development
Career progression within the Group
Gratuities *
Meals on shift
Bike to work scheme
Taxsaver for travel
Refer a friend scheme
Wellness at work events and access to wellness platform
Employment Assistance Programme
Group discounts for cinema tickets, shopping deals etc
Team appreciation days
Service recognition
Regular fun-filled activities and gatherings for all teams across the group

Applicable to certain positions

Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group

#HP

Quick apply

Refine Your Search

head coach jobs in stillorgan, d

Front Office Manager

EMEA Head of Enterprise Risk

Head of Buying - Lingerie

Head Chef

Financial Analyst - Reporting

Security Advisor

Country Head of Sales

Head of Field Sales

TEAM LEAD – DEVELOPMENT PORTFOLIO

Area Manager

Bid Senior Manager

Executive Director - Head of Transfer Agency (Alternative Funds)

Regional Finance Assistant

Regional Sales Manager - DACH

Deputy Manager

Head of EMEA Sales

Data Platform Squad Lead

Global Sales Development Representative (SDR) Manager, Workvivo

Group Accounting Manager

Head of Corporate Pensions Product, New Ireland Assurance

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