Find Customer support & Jobs in Limerick, Lk

Front Office Manager
Limerick Strand Hotel —Limerick, County Limerick
- Full-time
- Hotel
- Employee assistance program
- Employee discount
Quick apply
Retail Artist
Charlotte Tilbury —Limerick, County Limerick
- Part-time
- Sales
- Gym membership
Quick apply
Duty Manager - Limerick
Smyths Toys —Limerick, County Limerick
- From €37,000 a year
- Weekend availability
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance program
Quick apply
10d
OTC Sales Assistant - Full Time
Scanlons Pharmacy —Limerick, County Limerick
- Full-time
- Customer service
- English
- Communication skills
- Store discount
- Annual leave
Quick apply
Sales Consultant (FT) Limerick
Fields —Limerick, County Limerick
- €14–€15 an hour
- Weekend availability
- Annual leave
3d
Customer Service Assistant - Adare
BoyleSports —Adare, County Limerick
- Customer service
- Communication skills
Quick apply
Full-Time Cycling Sport Advisor (Sales Assistant)
Decathlon UK —Limerick, County Limerick
- €14.15 an hour
- Part-time
- Communication skills
9d
Part Time Sales Associate, Tommy Hilfiger - Limerick
Tommy Hilfiger —Limerick, County Limerick
- Part-time
- Hospitality
- No degree
- Communication skills
Sales Assistant - Limerick Ennis Road
Smyths Toys —Limerick, County Limerick
- €14.25 an hour
- Store discount
- Employee assistance program
9d
General Manager
Omniplex Cinema Group —Limerick, County Limerick
- Full-time
- Hospitality
- Management
- IT
- Wellness program
- Employee assistance program
Quick apply
2d
Part Time Sales Associate, Tommy Hilfiger - Brown Thomas Limerick
Tommy Hilfiger —Limerick, County Limerick
- Part-time
- Hospitality
- No degree
- Communication skills
Sales Consultant (PT) Limerick
Fields —Limerick, County Limerick
- Part-time
- Annual leave
3d
Retail Advisor Part-Time (Limerick Crescent)
Vodafone —Limerick, County Limerick
- Part-time
- Sales
- Customer service
- No degree
9d
Deputy Manager
Life Style Sports —Dooradoyle, County Limerick
- Full-time
- Management
- Supervising experience
- Team management
- Store discount
- Employee assistance program
Quick apply
6d
Rio's Fish and Chips Team Member
Rio's Restaurant LTD —Limerick, County Limerick
- €14.50–€15.00 an hour
- Overtime
- Customer service
- English
- Food service
Quick apply
4d
Customer Experience Champion - OCS Limerick
PTSB —Limerick, County Limerick
- Sales
- Customer service
- English
7d
Sales Operations Administrator
Wurth Ireland —Limerick, County Limerick
- Full-time
- Microsoft Excel
- Finance
- Organisational skills
- Annual leave
- Employee assistance program
Quick apply
9d
Deputy Manager
Woodie's —Limerick, County Limerick
- Weekend availability
- Retail management
- Annual leave
- Sick pay
Sales & Events Manager
Aramark —Limerick, County Limerick
- CRM software
- Hospitality
- Sales
2d
Sales Representative
T J O'Mahony —Limerick, County Limerick
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
3d

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Front Office Manager

Limerick Strand Hotel -
Limerick, County Limerick

Quick apply

Job details

Permanent | Full-time

Benefits

Bike to work scheme
Food allowance
Company pension
Company events
Employee assistance program
Employee discount
On-site parking

Full job description

MAIN PURPOSE OF THE JOB:

To ensure a smooth, prompt and effective service to all guests. All guests are to be attended to according to their individual needs and the service will be conducted in line with all standards. Ensures maximum compliance with the Company’s guest service standards, to maintain and enhance Rooms Division profitability. Directs and controls the activities of the Front Desk teams. Acts as the manager on duty in the hotel when senior managers are not available. Will manage shifts at the Front Desk and oversee all scheduling for the front office division.

MAIN DUTIES AND RESPONSIBILITIES:

The Front Office Manager will ensure that he/she conducts him/herself in line with the hotel vision that through our people we will be the hotel of choice by providing passionate hospitality and innovative service where we consistently anticipate and exceed the needs of our most discerning guests.

Establish a loyal and well-maintained regular guest base that is well looked after and treated towards their individual needs.

Use innovative approaches to services and amenities based on guest profiling to exceed expectations and maintain a competitive edge in the market.

Monitor the latest trends in the industry and implement new ideas that support the culture and goals of the hotel.

Ensure that all the facilities as well as operational equipment are well maintained and regularly inspected.

Develop the strategic goals and revenue targets for the department and create the yearly budget and plan to deliver on these.

Support all programmes that increase revenue and sales opportunities ensuring that all employees are trained and committed to the same goal.

Handle any guest comments and ensure appropriate follow up takes place and is communicated to the relevant departments.

Plan, take corrective action and follow up on guest feedback received both through internal and external sources.

Ensure that, in particular all first-time, guests receive a personalized and warm welcome, hassle free check-in and check-out experience and memorable stay including farewell at the hotel.

Coordinate with all relevant departments that guest requests are acted upon promptly.

Will be responsible for all financial duties of the front office team, including shift balancing, cash variances, float checks and open folios

Ensure all related aspects of any promotional or loyalty programme are communicated well to all guests as part of the enrolling process and on-going promotions of services within the programme.

Give the employees and managers the flexibility and empower them to flex their approach to procedural policies to better serve the guest, as long as those policies are not based on legal, compliance or financial commitments.

Supervise, guide, train and manage the performance of all departmental heads within Front Office, and ensure they always meet standards required.

Select, lead and develop a successful and inspiring team of high potential employees and manage their performance and progress, including progressive discipline and conducting annual reviews.

Follows up with constructive feedback and coaching where applicable.

Responsible for the overnight team in relation to enforcing standards, ensuring continuous

training specifically with regards to Health & Safety and cover any shifts necessary

Ensure that a clear communication structure is set within the Front office and conduct regular on and off the job training sessions as well as team meetings to maintain good communication within and across other departments.

Conduct personnel related functions such as interviewing, appraising and counseling and succession planning to ensure appropriate staffing and productivity.

Develop the personnel structure for the department in conjunction with the HR department including salary guidance.

Benefits:

Bike to work scheme
Company events
Company pension
Employee assistance program
Employee discount
Food allowance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support & jobs in limerick, lk

Front Office Manager

Retail Artist

Duty Manager - Limerick

OTC Sales Assistant - Full Time

Sales Consultant (FT) Limerick

Customer Service Assistant - Adare

Full-Time Cycling Sport Advisor (Sales Assistant)

Part Time Sales Associate, Tommy Hilfiger - Limerick

Sales Assistant - Limerick Ennis Road

General Manager

Part Time Sales Associate, Tommy Hilfiger - Brown Thomas Limerick

Sales Consultant (PT) Limerick

Retail Advisor Part-Time (Limerick Crescent)

Deputy Manager

Rio's Fish and Chips Team Member

Customer Experience Champion - OCS Limerick

Sales Operations Administrator

Deputy Manager

Sales & Events Manager

Sales Representative

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