Find Customer support & client services Jobs in Midleton, C

Operational Manager
SENIOR CARE PLUS —Cork, County Cork
- From €18 an hour
- Weekend availability
- Management
- Microsoft Office
- Business development
- Annual leave
Quick apply
7d
Property Management Assistant - Cork
Savills Ireland —Cork, County Cork
- Microsoft Powerpoint
- Microsoft Excel
- English
Spa Reception Team Leader
The Kingsley —Cork, County Cork
- Weekend availability
- Customer service
- Engineering
- Hotel
Quick apply
4d
Operations Coordinator
Eurofins Ireland Food Testing —Cork, County Cork
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Cybersecurity Engineer 2
Arctic Wolf —Cork, County Cork
- €48,000–€133,000 a year
- Full-time
- English
- Windows
- Mentoring
- Annual leave
- Employee assistance program
Logistics & Order Management Coordinator (12mth FTC)
Inver —Cork, County Cork
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Fuel card
Quick apply
IT Manager
Citco —Cork, County Cork
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Early Careers Full Stack Engineer
Apple —Cork, County Cork
- Azure
- Computer Science
- Java
2d
Employment Law Team Leader
Peninsula —Cork, County Cork
- Up to €60,000 a year
- Customer service
- Time management
Quick apply
9d
Business Analyst
Novintix Technologies Limited —Cork, County Cork
- Data analysis skills
- No degree
- Agile
Quick apply
3d
Healthcare Assistant - Youghal East Cork
Irish Wheelchair Association —Youghal, County Cork
- €16.21–€18.03 an hour
- Part-time
- Customer service
- No degree
- Annual leave
- Sick pay
Quick apply
Customer Success Manager
Vusion —Cork, County Cork
- Full-time
- Hybrid work
Quick apply
9d
Operations Manager
Catalyx —Cork, County Cork
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
Matchbook Betting Exchange - Operations Agent Nights - Hybrid/Remote - €32,490 pa + Night allowance
Xanadu —Cork, County Cork
- €32,490 a year
- Weekend availability
- Customer service
- Microsoft Office
- Communication skills
Account Executive
Vusion —Cork, County Cork
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Business development
Quick apply
Credit Controller
Synergy Security Solutions —Cork, County Cork
- €32,500–€37,500 a year
- Full-time
- Microsoft Excel
- Communication skills
Quick apply
Contract IT Infrastructure Engineer
Eurofins Ireland Food Testing —Cork, County Cork
- Weekend availability
- Windows
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Studio Sales Manager
Viktoria Nagyova —Ballintemple, County Cork
- €36,605 a year
- Full-time
- Sales
- Bachelor's degree
- Negotiation
Quick apply
9d
Account Manager, EMEA (Eastern Europe/Middle East) - Hybrid, Cork, Ireland
Malwarebytes —Cork, County Cork
- €70,000–€75,000 a year
- Full-time
- Salesforce
- Communication skills
- Referral programme
Quick apply
Assistant Manager
Xeinadin —Cork, County Cork
- Accounting
- Mentoring
- Annual leave
- Employee assistance program

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Operational Manager

SENIOR CARE PLUS -
Cork, County Cork

Quick apply

Job details

Permanent | Full-time
From €18 an hour
7 days ago

Benefits

Annual leave
On-site parking

Qualifications

Management
Microsoft Office
Senior care
Business development
Supervising experience
IT
Leadership
Communication skills
A Driving Licence

Full job description

Senior Care Plus is seeking to appoint a strong Operational Manager For our Cork office with excellent workforce planning and business development experience who is commercially aware and will play a key role in the overall management and strategic development of Senior Care Plus Operations. This role would suit someone who is in HealthCare Industry long time, Nursing home Manager, Residential Services Manager, or Community Manager.

What we can offer you:

Work/Life Balance - 40 hours/week.
Competitive Salary .
Permanent contract.
Annual Leave Increment with Long term service.
Core working hours for the role are Monday to Friday, 08:30 - 17.00. To be successful in this role it may be necessary to work some evenings and weekends and facilitate reviews and supervision visits.

Principal Duties and Responsibilities:

Ensure that the protection and welfare of vulnerable adults is a primary concern, supervise the staff who undertake the Designated Person role under National Guidelines, and ensure Senior Care Plus policies and procedures are fully adhered to.
Responsible for the management, delivery, and development of Senior Care Plus work within your area of responsibility.
Participate in budget planning and manage approved budgets in line with Senior Care Plus financial procedures.
Contribute to the management and strategic development as a member of the management team.
Ensure that services are planned, delivered, and evaluated in response to the needs of clients and families with whom we work.
Participate in project developments that improve Senior Care Plus policies, practices, models of work, and service development at the regional and or national level.
Promote and represent Senior Care Plus to key agencies.
Support communications with staff, clients, and the Head of Services.
Ensure that all Senior Care Plus policy and procedures, legislation, and statutory guidelines are being fully implemented within your area of responsibility and where necessary develop new policy proposals Adhere to our high standards of care delivery and further enhance them.
Develop and maintain relationships with our customers & HSE.
Commitment to the vision, mission, values, and policies of Senior Care Plus.
Identify opportunities for growth and development.
To undertake care assessments for all clients (new and existing) and develop care plans based on client needs.
To monitor advertisements for new healthcare assistants.
To conduct interviews when required and expand Senior Care Plus' workforce with experienced, knowledgeable and compassionate carers.
To ensure compliances of healthcare assistants are current and in date, according to HSE guidelines.
To undertake spot checks of healthcare assistants within the community.
To undertake client reviews in relation to the care they are continuing to receive.
To carry out the completion of staff and client introductions in line with the company policies and procedures.
To undertake emergency cover - Rapid response (filling new packages and discharges).
To evaluate and monitor the quality of the care delivered to clients and report to the Directors with concerns.
Support and assist with care team development.
Checking and collecting journal notes from clients’ houses.
Delivery of Care plans, log sheets, and gloves to clients’ homes when required.

About You:

To be successful in this role, you need to be a highly motivated manager with excellent interpersonal, staff management, and organizational skills, with a proven track record in these areas.

You should be able to demonstrate effective delivery and development of quality services and meet the below criteria:

The Essentials:

A minimum of Level 8 Degree; in Healthcare, Community Work, Education, Social Work, Social Science/Care, Management, or another related area would be ideal.
A minimum of 2 years post-graduate work experience including at least 1 year in a management or supervisory role.
Experience in leading and managing a staff team
Experience in managing a project or organization.
Experience in and understanding of Health Services and working with service users and their families.
Experience in working with statutory and community agencies.
Initiative, problem-solving, and openness to change.
Clean Driving License and own Vehicle.

A people’s person:

Strong people management and leadership skills with a minimum of 2+ years of experience.
An ability to develop, implement and oversee good systems, processes, and procedures that deliver high-quality services.
Great communication skills to ensure each location and head office are well connected.
Passion for great customer and employee service.

The Desirables:

Experience in Project evaluation and Outcomes measurement.
IT Systems skills and proficiency in Microsoft Office & Digital Workflows.
Training and facilitation skills.

If this role sounds like you, we look forward to receiving your application.

Job Types: Permanent, Full-time

Pay: From €18.00 per hour

Benefits:

On-site parking

Licence/Certification:

A Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in midleton, c

Operational Manager

Property Management Assistant - Cork

Spa Reception Team Leader

Operations Coordinator

Cybersecurity Engineer 2

Logistics & Order Management Coordinator (12mth FTC)

IT Manager

Early Careers Full Stack Engineer

Employment Law Team Leader

Business Analyst

Healthcare Assistant - Youghal East Cork

Customer Success Manager

Operations Manager

Matchbook Betting Exchange - Operations Agent Nights - Hybrid/Remote - €32,490 pa + Night allowance

Account Executive

Credit Controller

Contract IT Infrastructure Engineer

Studio Sales Manager

Account Manager, EMEA (Eastern Europe/Middle East) - Hybrid, Cork, Ireland

Assistant Manager

I want to receive the latest job alerts for customer support & client services in midleton, c

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