Find Customer support & client services managers Jobs in Cork, C

IT Manager
Citco —Cork, County Cork
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Customer Success Manager
Vusion —Cork, County Cork
- Full-time
- Hybrid work
Quick apply
9d
Senior Swift Engineer
Apple —Cork, County Cork
- Computer Science
- Master's degree
- Bachelor's degree
7d
Customer Success Manager
VusionGroup —Cork, County Cork
- Full-time
9d
Retail Store Manager
Vision Ireland —Midleton, County Cork
- Full-time
- Sales
- Supervising experience
- Time management
- Annual leave
Quick apply
Junior Technical Consultant | Cork Based
OpenText —Cork, County Cork
- Java
- C++
- Communication skills
Swift Software Engineer
Apple —Cork, County Cork
- Computer Science
- Master's degree
- Bachelor's degree
2d
Inside Sales Representative MM, Bilingual (German) - DACH
Keeper Security —Cork, County Cork
- Bilingual
- Google Suite
- Sales
- Sick pay
Mobile Janitor - Cork
Samsic Facility —Cork, County Cork
- €16.50 an hour
- Full-time
- Customer service
- English
- Cleaning
Quick apply
Civil Project Manager
Glanua —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Fuel card
- Annual leave
Quick apply
Baxterstorey Ireland - Chef Manager
BaxterStorey IRL —Cork, County Cork
- €40,000 a year
- Full-time
- Culinary experience
- Team management
- Leadership
- Employee assistance program
- Life insurance
Quick apply
Senior Engineer
Sweco —Cork, County Cork
- Full-time
- Hybrid work
- AutoCAD
- CAD
- Recruiting
- Employee assistance program
- Employee discount
Control & Protection Engineer
NeoDyne —Cork, County Cork
- Overtime
- Microsoft Excel
- Customer service
- Engineering
Quick apply
Project Manager Civils
Glanua —Midleton, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Fuel card
- Annual leave
Quick apply
Property Maintenance Technician
Brosnan Property Solutions —Cork, County Cork
- From €32,000 a year
- 8 hour shift
- Carpentry
- Maintenance
- English
Quick apply
8d
Facilities Technician ( Plumber)
Apleona Ireland —Cork, County Cork
- €25.70 an hour
- Overtime
- Microsoft Excel
- Maintenance
- Plumbing
Quick apply
7d
Quantity Surveyor
ALSTOM —Cork, County Cork
- €70,000 a year
- Accounting
- Contracts
Construction Manager
BMD & Co Limited —Cork, County Cork
- Full-time
- Project management
- Communication skills
- Negotiation
- Employee assistance program
Quick apply
10d
Senior Engineer
Sweco UK —Cork, County Cork
- Hybrid work
- AutoCAD
- CAD
- Recruiting
- Employee assistance program
- Employee discount
Principal Engineer
Sweco —Cork, County Cork
- Full-time
- Hybrid work
- AutoCAD
- CAD
- Recruiting
- Employee assistance program
- Employee discount

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IT Manager

Citco -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

JBoss
CI/CD
Doctoral degree
Computer Science
Financial auditing
Master's degree
AWS
Project management
Presentation skills
Bachelor's degree
Accounting
Conflict management
Organisational skills
Software development
Agile
Leadership
Communication skills
Time management
SDLC

Full job description

About Citco

Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.

Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.

A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.

About the Role:

Citco IT is a global team of IT professionals that is responsible for the development and support of IT applications throughout Citco Group’s divisions.

We are looking for a highly motivated and experienced Developer to work within a very exciting and challenging role within the Bank It Department. The successful candidate will be working with a specialized technical teams serving a wide range of buiness groups.

We are seeking a Senior Manager to provide oversight and leadership across a portfolion of significant products and modules within our Banking platform. You will set the functional and/or regional direction for standards and processes for the Bank. Oversees and manages the budget and provides report metrics to Senior Management. Extensive experience delivering strategic wide development projects related to the investment banking or hedge fund industry. Builds and directs a development organization in the overall design, planning and resourcing for all designated projects.

Job Duties in Brief:

Directs multiple development teams across different business lines, locations and/or technology platforms
Establishes budgeting requirements and actively participates in the CITCO IT budget process. Accurately estimates size/complexity of software development projects
Delivers complex software projects on-time, on-budget and on-scope with low production defect rates.
Triage systems during P1, P2 and other operational issues. Implements short-term fixes to resolve customer issues quickly, and development long-term strategic plans to ensure systems operate with minimal or zero operational down time.
Ensures all audit and risk items are identified and closed in the expected time frame.
Drives organizational change and process improvement programs across the team; actively participated and leads cross-functional and cross-team improvement plans.

Recruits, trains and mentors the development team

About You:

Required IT skills

BS in Computer Science, Engineering or other related field
Masters degree, PhD or other advanced degree desirable
5+ years of hands-on development experience
5+ years of relevant experience as Manager of software development teams

Beneficial IT skills

AWS experience
Application server deployments (JBoss/WildFly)
Messaging systems (e.g., IBM MQ)
CI/CD pipeline tooling for cloud and on-premise

Personal skills

Excellent communication skills with the ability to interact effectively throughout the organization at all levels.
Extensive knowledge of financial accounting
Understanding of various technologies and tools

Communication Skills
This position has frequent contact with business management and occasional contact with customers and external 3rd parties
Exceptional verbal communication skills
Excellent written communication skills
Excellent presentation skills and an ability to engage audiences
Time & Project Management
Ability to lead and manage large-scale projects
Must be able to manage multiple assignments simultaneously and have strong organizational skills
Ability to prioritize and oversee multiple projects in a fast-paced environment
Effective time management skills and ability to meet deadlines

Business Acumen and Skills
Demonstrates a strong customer orientation, and strategic thinking with an entrepreneurial spirit
Demonstrates cross-functional expertise and the ability to thrive in a highly complex environment
Beneficial: investment industry or financial services experience

Leadership Skills
Accountability and ownership of development group deliverables
Delegates tasks, responsibilities and authority effectively
Demonstrated ability to actively engage staff addressing retention and performance issues in a timely manner
Demonstrates competence in key areas of management and leadership expertise including: relationship and conflict management, communication, staff direction and motivation, financial planning and control, quality management, risk management, and the achievement of targets

Behavioral Traits
Proven ability to quickly learn new applications, processes, and procedures
Demonstrates a strong attention to detail
Demonstrated poise and grace under pressure
Communicates a "can do" attitude and positive outlook, minimizing negative behaviors
Professional image with ability to form good partner relationships across functions
Demonstrates initiative and resourcefulness

Strategy and Management
Ability to effectively convey information of a highly technical nature to non-technical audiences
Knowledge of industry standards such as: ITIL, Service Management
Knowledge in and the ability to apply the principles of HIM, project management, and change management
Knowledge of industry standards such as: ITIL. Strong knowledge of SDLC methodologies (Agile, Waterfall..) and their application
Ability to effectively convey information of a highly technical nature to non-technical audiences
Beneficial: Experienced in internal and external audit assessments

What We Offer:

A challenging and rewarding role in an award-winning global business
Opportunities for personal and professional career development
Great working environment, competitive salary and benefits, and opportunities for educational support
Be part of an industry leading global team, renowned for excellence

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

Apply Now

Refine Your Search

customer support & client services managers jobs in cork, c

IT Manager

Customer Success Manager

Senior Swift Engineer

Customer Success Manager

Retail Store Manager

Junior Technical Consultant | Cork Based

Swift Software Engineer

Inside Sales Representative MM, Bilingual (German) - DACH

Mobile Janitor - Cork

Civil Project Manager

Baxterstorey Ireland - Chef Manager

Senior Engineer

Control & Protection Engineer

Project Manager Civils

Property Maintenance Technician

Facilities Technician ( Plumber)

Quantity Surveyor

Construction Manager

Senior Engineer

Principal Engineer

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