Find Leadership development Jobs in Kildare, Ke

Reservations Agent
The Heritage —Killenard, County Laois
- Full-time
- Hotel
- Communication skills
- Employee assistance program
Quick apply
7d
Maintenance Technician
Keurig Dr Pepper —Kildare, County Kildare
- Full-time
- No degree
- Communication skills
- Mechanical knowledge
- Free parking
Sr Procurement Operations Analyst
Keurig Dr Pepper —Kildare, County Kildare
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Free parking
Duty Manager
The Heritage —Killenard, County Laois
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee assistance program
Quick apply
Occupational Therapist
Nua Healthcare —Kildare, County Kildare
- Master's degree
- No degree
- Leadership
- Employee assistance program
Quick apply
4d
Senior Technologist
Kerry —Naas, County Kildare
- Research
- Project management
- Bachelor's degree
9d
Community Nurse
The Elm Collection Limited —Kildare, County Kildare
- €39,000–€55,000 a year
- Part-time
- Vital signs
- No degree
- Mentoring
Quick apply
Maintenance and Engineering Manager
Dawn Meats —Kildare, County Kildare
- Full-time
- Engineering
- Project management
- No degree
Children’s Disability Manager - Children’s Disability Network Team
Kare —Kildare, County Kildare
- €90,907–€95,518 a year
- Full-time
- Nursing
- No degree
- Annual leave
- Employee assistance program
Quick apply
7d
Specialist - Kildare
Hugo Boss —Kildare, County Kildare
- Communication skills
1d
Health & Fitness Instructor
The Heritage —Killenard, County Laois
- Part-time
- Hotel
- First Aid Certification
- Employee assistance program
Quick apply
EHS Advisor
Mercury Engineering —Kildare, County Kildare
- No degree
- Computer skills
- Construction experience
Social Care Leader
Daffodil Care Group —Naas, County Kildare
- €17.75–€19.01 an hour
- Full-time
- Annual leave
- Employee discount
Quick apply
Floor Manager (Service Coach) – Kildare
Nike —Kildare Village, County Kildare
- Weekend availability
- Sales
- Customer service
- Research
- Employee discount
Senior Physiotherapist -Children's Disability Network Team
Kare —Kildare, County Kildare
- €65,197–€70,864 a year
- Full-time
- Working with children
- IT
- Computer skills
- Annual leave
- Employee assistance program
Quick apply
7d
Management Trainee
Rushes Supervalu Naas —Naas, County Kildare
- €35,000–€35,500 a year
- Weekend availability
- Customer service
- English
- Supervising experience
Quick apply
Store Manager
Vision Ireland —Clane, County Kildare
- Full-time
- Sales
- Supervising experience
- Time management
- Annual leave
Quick apply
9d
Manager - Commodity Risk Management
Keurig Dr Pepper —Kildare, County Kildare
- Full-time
- Engineering
- English
- Finance
- Free parking
Kitchen Porter
The Heritage —Killenard, County Laois
- Weekend availability
- Hotel
- Employee assistance program
Quick apply
Final Reviewer & Certification Decision Maker
SGS —Ballymore Eustace, County Kildare
- Full-time
- Remote
- English
- No degree
- Communication skills
Quick apply

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Reservations Agent

The Heritage -
Killenard, County Laois

Quick apply

Job details

Permanent | Full-time
7 days ago

Benefits

Bike to work scheme
Employee assistance program

Qualifications

Communication skills

Full job description

The Heritage offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside. It comprises of a luxury world class Hotel and European Award Winning Spa. The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema.

We are have an exciting opportunity for an experienced Reservations Agent to join our existing team!

MAIN DUTIES

Ensure the highest possible standards of appearance, behavior and attitude towards internal & external guests.
To be the welcoming tone to set the standards of the Hotel.
To have a full and comprehensive understanding of the reservations department and Opera system.
Answer telephone calls promptly and in a polite and helpful manner,
Maximizing sales & revenue for all business within the Hotel.
Dealing with telephone and email enquiries.
To be familiar with all guest preferences as recorded in their guest history profile and ensure these requests and preferences are followed up by excellent communication skills.
Handle all guest correspondence in a courteous and efficient manner.
Take ownership of situations / guests complaints and handle and control the situation in an appropriate professional manner.
Ensure all guests are greeted in a friendly, accepting and professional manger and offered the highest customer care and satisfaction throughout their booking process..

To be fully familiar with the reservations standards as per the SOP ensuring these are met during every call.

To pass every new business lead to the Sales/Events team.

Ensure call backs are completed in a timely fashion.
Working as part of the 'Reservations team' with close liaison & co-operation in particular with departments such as Reception, Events, Sales & Marketing, Food & Beverage and all other areas that in-corporate sales & revenue for the hotel.
Identification and most particularly the follow-up of all reservation leads and enquiries into the hotel.
Must have a comprehensive knowledge of the local surrounding areas in terms of history, facilities & attractions.
To deal with guests requests in a timely manner.
To work in an organised and efficient manner at all times.
To answer all phone calls in a polite and timely manner and to assist all callers.
Ensure guest complaint is given the correct attention, documented and a response given as quickly as possible.
Send out contracts for all group bookings where required

ABOUT US

The Heritage 'Core Values'

Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel. These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us

Think about the guest
Be Respectful
Work as one
Be the Best
Own it and deliver it

Why Work for The Heritage, Part of FBD Hotels:

Discounted rates in other FBD properties
Health Club membership
Learning and development opportunities
Employee Assistance Programme
Meals provided on duty
Discounts on Home, Travel, Car Insurance with FBD Insurance
Bike to Work Scheme
Employee recognition initiatives
Great Place to Work Certified

If you believe that this is the next role for you, please send your CV for consideration. We look forward to hearing from you!

Quick apply

Refine Your Search

leadership development jobs in kildare, ke

Reservations Agent

Maintenance Technician

Sr Procurement Operations Analyst

Duty Manager

Occupational Therapist

Senior Technologist

Community Nurse

Maintenance and Engineering Manager

Children’s Disability Manager - Children’s Disability Network Team

Specialist - Kildare

Health & Fitness Instructor

EHS Advisor

Social Care Leader

Floor Manager (Service Coach) – Kildare

Senior Physiotherapist -Children's Disability Network Team

Management Trainee

Store Manager

Manager - Commodity Risk Management

Kitchen Porter

Final Reviewer & Certification Decision Maker

I want to receive the latest job alerts for leadership development in kildare, ke

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