Find Technical ai lead Jobs in County Cork

Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Cork, County Cork
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
Lead AI Engineer, Finance Digital Transformation
Apple —Cork, County Cork
- Azure
- Computer Science
- System design
Technical Writer (IS&T Knowledge and Training)
Apple —Cork, County Cork
- Computer Science
- Software troubleshooting
- English
9d
Lead Cloud Systems Engineer | Cork
OpenText —Cork, County Cork
- Azure
- SQL
- Communication skills
Senior Swift Engineer
Apple —Cork, County Cork
- Computer Science
- Master's degree
- Bachelor's degree
6d
Lead Security Analyst
OpenText —Cork, County Cork
- Spanish
- Azure
- AWS
2d
Senior Network Engineer
NetApp —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Azure
- AWS
- Employee stock purchase plan
- Annual leave
Lead Site Reliability Engineer
OpenText —Cork, County Cork
- Weekend availability
- Computer Science
- Windows
- AWS
Senior Specialist - Industry 4.0 & Manufacturing Data
Deep DSG —Cork, County Cork
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- SQL
- Annual leave
- Life insurance
Quick apply
Principal / Director Software Engineer – AI Accelerators (Datacenter)
Qualcomm —Cork, County Cork
- Doctoral degree
- Computer Science
- Engineering
- Employee stock purchase plan
Client Executive
NetApp —Cork, County Cork
- Hybrid work
- Microsoft Excel
- Azure
- AWS
- Annual leave
- Employee assistance program
UX Product Designer
Forcepoint International Technology Limited —Cork, County Cork
- Full-time
- Master's degree
- No degree
- AI
Quick apply
10d
Senior Software Engineer, Windows/Desktop Applications - Cork, Ireland
Speechify —Cork, County Cork
- €30,000–€120,000 a year
- Remote
- Doctoral degree
- Windows
- C++
Senior Analyst, EMEA Field Operations
Cloudera —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Annual leave
2d
Lead Site Reliability Engineer | Cork
OpenText —Cork, County Cork
- Azure
- AWS
- JavaScript
Customer Success Manager
Trend Micro —Cork, County Cork
- Full-time
- English
- Analysis skills
- AI
Software Principal Engineer
Dell Technologies —Cork, County Cork
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Swift Software Engineer
Apple —Cork, County Cork
- Computer Science
- Master's degree
- Bachelor's degree
1d
Staff Technical Program Manager, Site Reliability Engineering
MongoDB —Cork, County Cork
- Remote
- Azure
- AWS
- SDLC
Staff Systems Engineer (AI and DSP) - Cork, Ireland
Qualcomm —Cork, County Cork
- Doctoral degree
- Engineering
- System design
- Employee stock purchase plan
14d

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Solutions Architect – Contact Center (Cloud & AI)

Johnson Controls -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

Telephony
Computer Science
Engineering
Bachelor's degree
Analytics
Information Technology

Full job description

What you will do

We’re looking for a Solutions Architect to shape and evolve our global cloud contact center ecosystem.

You’ll play a key role in designing scalable, resilient, and future-ready solutions across voice, digital, and AI-driven channels. This is a highly collaborative role where you’ll work closely with business leaders, engineers, and vendors to improve customer experience and operational performance.

How you will do it

Architecture & Strategy

Design and own end-to-end architecture for our cloud contact center platform (CCaaS).
Ensure solutions are scalable, secure, and aligned with business goals.
Lead architecture reviews and guide technical decision-making.

Collaboration & Delivery

Translate business needs into practical, scalable solutions.
Partner with engineering, infrastructure, and vendors to deliver outcomes.
Support implementation planning and continuous improvements.

Innovation & Transformation

Evaluate new technologies (AI, automation, analytics, digital channels).
Identify opportunities to enhance customer and agent experience.
Contribute to the long-term roadmap and modernization strategy.

Advisory & Leadership

Act as a trusted advisor to stakeholders.
Proactively identify risks and recommend solutions.
Influence the future direction of the contact center ecosystem.

What we look for

Required

Proven track of experience in contact center solution architecture, platform design, and supporting enterprise contact center environments in multiple regions.
Hands-on experience with cloud contact center platforms (e.g. NICE – our current platform, Amazon Connect, Genesys Cloud).
Strong understanding of IVR (interactive voice response), ACD (automatic call distribution), VoIP, Omnichannel routing, and unified communications.
Experience with APIs, SIP, and integrations.
Familiarity with reporting, analytics, and workforce management tools.

Preferred

Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.
Overview of cloud telephony services.
Exposure to AI, automation, or digital engagement platforms.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-BB1

#LI-Hybrid

Apply Now

Refine Your Search

technical ai lead jobs in county cork

Solutions Architect – Contact Center (Cloud & AI)

Lead AI Engineer, Finance Digital Transformation

Technical Writer (IS&T Knowledge and Training)

Lead Cloud Systems Engineer | Cork

Senior Swift Engineer

Lead Security Analyst

Senior Network Engineer

Lead Site Reliability Engineer

Senior Specialist - Industry 4.0 & Manufacturing Data

Principal / Director Software Engineer – AI Accelerators (Datacenter)

Client Executive

UX Product Designer

Senior Software Engineer, Windows/Desktop Applications - Cork, Ireland

Senior Analyst, EMEA Field Operations

Lead Site Reliability Engineer | Cork

Customer Success Manager

Software Principal Engineer

Swift Software Engineer

Staff Technical Program Manager, Site Reliability Engineering

Staff Systems Engineer (AI and DSP) - Cork, Ireland

I want to receive the latest job alerts for technical ai lead in county cork

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