Find Managing partner Jobs in County Cork

Customer Success Manager
Trend Micro —Cork, County Cork
- Full-time
- English
- Analysis skills
- AI
Legal Secretary
Eventus Recruitment Group —Cork, County Cork
- €32,000–€36,000 a year
- Remote
- Organisational skills
- Typing
- Communication skills
Senior Security Risk Management Analyst
Rubrik Security Cloud —Cork, County Cork
- Full-time
- Computer Science
- Bachelor's degree
- Communication skills
Project Controls Coordinator
DPS Group —Cork, County Cork
- Full-time
- English
- IT
- In-person
Operations Coordinator
Eurofins Ireland Food Testing —Cork, County Cork
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Senior Product Manager- TETRA Devices
Motorola Solutions —Cork, County Cork
- Full-time
- English
- Research
- Master's degree
Network Security (WAF) Engineer
McKesson —Cork, County Cork
- €52,500–€87,500 a year
- Azure
- AWS
- Bachelor's degree
9d
Project Engineer
Constellation Cold Logistics —Midleton, County Cork
- €40,000–€60,000 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Employee assistance program
Quick apply
8d
Senior Process Engineer
Hovione —Cork, County Cork
- Engineering
- English
- Microsoft Office
Financial Planning & Analysis Specialist
Itron —Cork, County Cork
- €60,000–€70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Technical Writer (IS&T Knowledge and Training)
Apple —Cork, County Cork
- Computer Science
- Software troubleshooting
- English
9d
Project Engineer
Ashgrove Renewables —Mallow, County Cork
- €45,000–€65,000 a year
- AutoCAD
- English
- Construction
- Annual leave
- Employee discount
Quick apply
13d
Quality Assurance Specialist
Catalyx —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Cybersecurity Engineer 2
Arctic Wolf —Cork, County Cork
- €48,000–€133,000 a year
- Full-time
- English
- Windows
- Mentoring
- Annual leave
- Employee assistance program
Cost Accounting Manager
Arlo Technologies, Inc. —Cork, County Cork
- Full-time
- Microsoft Excel
- Oracle
- Manufacturing
9d
Account Executive
Ashgrove Renewables —Mallow, County Cork
- €38,000–€45,000 a year
- English
- Communication skills
- Annual leave
- Employee discount
Quick apply
Qualified Accountant
Xeinadin —Cork, County Cork
- Accounting
- Mentoring
- Annual leave
- Employee assistance program
Business Development Director – Munster
Ardonagh Europe —Little Island, County Cork
- Customer service
- Business development
- No degree
Account Manager
Zartis —Cork, County Cork
- English
- AI
- Communication skills
Senior Financial Analyst, EMEA Statutory Accounting AWS & LEO
Amazon Ireland Support Services Limited —Cork, County Cork
- Full-time
- Microsoft Excel
- AWS
- Bachelor's degree
8d

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Customer Success Manager

Trend Micro -
Cork, County Cork

Apply Now

Job details

Full-time

Qualifications

English
Analysis skills
SaaS
AI
Communication skills
German
Negotiation

Full job description

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

Location: Germany / Cork

The Customer Success Manager (CSM) is accountable for the post-sale customer journey, from onboarding through adoption, value realization, and expansion. You will orchestrate cross-functional resources to ensure customers achieve measurable outcomes, drive product consumption, and grow with our platform.

The CSM blends customer advocacy with commercial acumen, using data to prioritize actions that improve retention (GRR), expansion (NRR), and overall customer health. This role requires managing a large portfolio of customers, with a primary focus on scaling Commercial and Volume Enterprise customers through a mix of direct touch and digital engagements.

Key Responsibilities:

Onboarding & Time-to-Value: Lead internal handover, run customer kickoffs, define objectives, success criteria, risks, and roles, and accelerate first value.
Adoption & Outcome Delivery: Guide customers on technical best-practice deployments, conduct proactive health checks, remove blockers, and increase feature adoption and consumption.
Success Planning: Build and maintain customer Success Plans, ensuring progress and risks are visible in the CSM platform.
Customer Value Reviews: Conduct data-driven usage and executive value reviews, tying platform value to business outcomes and identifying expansion opportunities.
Advocacy & Escalation Management: Act as the customer’s internal advocate, coordinating Sales, Professional Services, Support, Product, and Operations to resolve issues efficiently.
Expansion: Identify growth opportunities based on proven adoption and existing platform or security gaps.
Churn Prevention: Proactively identify and manage high-risk accounts to minimize churn.
Partner Collaboration (where applicable): Align with partners on onboarding, adoption, and services delivery.
Documentation & Communication: Maintain accurate meeting notes, actions, risks, and decisions in the CSM tool and provide clear updates to account teams.

You Have – Qualifications:

Experience: 3+ years in Customer Success, Services, Systems Sales Engineering, or Support within enterprise software or cybersecurity, with a proven record of driving adoption and outcomes.
Languages: Fluent in German and English.
Technical Foundation: Strong technical background, ideally in cybersecurity; experience with SaaS and on-prem environments, networking, operating systems, security concepts (EDR/XDR), and troubleshooting; certifications are a plus.
Commercial & Analytical Skills: Comfortable working with consumption and value metrics and translating insights into expansion recommendations.
Communication: Excellent written and verbal skills; confident facilitating executive discussions and handling escalations.
Tools: Experience with customer success platforms (e.g., Gainsight, Planhat), CRM systems, and collaboration tools (e.g., Teams).
AI Fluency: Ability to leverage AI tools and insights to personalize engagement, predict churn, and recommend next-best actions at scale.

You Are – Behaviors & Competencies:

Customer-Centric & Relationship-Driven: Builds trust with key stakeholders and advocates effectively for customer success.
Ownership-Oriented: Balances customer needs with commercial objectives in a dynamic environment.
Resilient, Proactive & Adaptable: Self-motivated and able to manage priorities independently under pressure.
Independent & Organized: Highly structured, with strong documentation and tracking discipline.
Collaborative Influencer: Works cross-functionally and influences outcomes across diverse teams.
Exceptional Communicator: Skilled in negotiation, mediation, and leading discussions during critical situations.
Critical Thinker: Navigates complex customer environments, anticipates challenges, and drives solutions.
A can-do attitude, strong work ethic, and passion for the cybersecurity industry are essential for success in this role.

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. We like to have fun while taking our culture seriously. We are an equal opportunity employer and are committed to this regardless of race, colour, religion, sex, nationality, age, citizenship, sexual orientation, marital status, gender identity or veteran status. We do not allow discrimination or harassment of any kind.

Apply Now

Refine Your Search

managing partner jobs in county cork

Customer Success Manager

Legal Secretary

Senior Security Risk Management Analyst

Project Controls Coordinator

Operations Coordinator

Senior Product Manager- TETRA Devices

Network Security (WAF) Engineer

Project Engineer

Senior Process Engineer

Financial Planning & Analysis Specialist

Technical Writer (IS&T Knowledge and Training)

Project Engineer

Quality Assurance Specialist

Cybersecurity Engineer 2

Cost Accounting Manager

Account Executive

Qualified Accountant

Business Development Director – Munster

Account Manager

Senior Financial Analyst, EMEA Statutory Accounting AWS & LEO

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