Find Customer service team lead Jobs in Dublin, D

People Experience Business Partner
Dublin Simon Community —DUBLIN 7, County Dublin
- €38,000–€43,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Sick pay
Quick apply
22h
Reservations Agent
Dalata —DUBLIN 18, County Dublin
- Full-time
- Customer service
- Hotel
- No degree
- Employee assistance program
Quick apply
Advertising Sales Rep
Accenture —Dublin, County Dublin
- Full-time
- Sales
- English
- Leaving certificate
Store Manager Dylan Oaks - Swords, Dublin
Dylan Oaks Jewellery —Swords, County Dublin
- €34,000–€40,000 a year
- Full-time
- Management
- Inventory control
- Sales
Quick apply
13d
Workplace Experience Ambassador Team Lead
JLL —Dublin, County Dublin
- Hospitality
- Customer service
- English
2d
Assistant Manager - Zara Home Dublin
INDITEX —Dublin, County Dublin
- Full-time
- Leadership
- Communication skills
Quick apply
Workplace Experience Ambassador Team Lead
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- English
Quick apply
2d
Assistant Night Manager
Dalata —DUBLIN 18, County Dublin
- Full-time
- Hospitality
- Hotel
- No degree
- Employee assistance program
Quick apply
Senior Associate, Customer Supply Chain
West Pharmaceutical Services —Dublin, County Dublin
- €63,300–€80,600 a year
- ERP systems
- Master's degree
- Analysis skills
14d
Beverage Customer Training & Support Specialist
Marco Beverage Systems Ltd. —Dublin, County Dublin
- €1 a year
- Full-time
- No degree
- In-person
- Leadership
- Wellness program
- Employee assistance program
Quick apply
9d
Customer Account Specalist
Analog Devices —Dublin, County Dublin
- Day shift
- Microsoft Excel
- Microsoft Office
- Presentation skills
Macra Make the Moove Project Manager
Macra na Feirme —Dublin, County Dublin
- €50,000–€55,000 a year
- Part-time
- Hybrid work
- Project management
- Communication skills
- Work from home
- Employee assistance program
Quick apply
6d
Store Manager
The Fragrance Shop —Dublin, County Dublin
- €35,000–€40,250 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
Quick apply
6d
Store Manager
Nourish —Leopardstown, County Dublin
- From €40,000 a year
- Weekend availability
- Microsoft Excel
- Management
- Supervising experience
- Annual leave
- Employee assistance program
Quick apply
3h
City Manager - Dublin
Indie Campers —Dublin, County Dublin
- Weekend availability
- English
- In-person
- Outdoor work
- Referral programme
Quick apply
Operations Senior Manager
Teleperformance —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Front Office Manager
The Grafton Hotel —Dublin, County Dublin
- €37,000 a year
- Full-time
- Hospitality
- Hotel
- No degree
- Employee discount
Quick apply
2d
General Manager
Compass Group Ireland —Dublin, County Dublin
- €64,000 a year
- Overtime
- Microsoft Word
- Hospitality
- Microsoft Excel
14d
Assistant Manager
The Fragrance Shop —Dublin, County Dublin
- €13.50–€15.80 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
Quick apply
6d
Aircraft Appearance Operative
Sky Handling Partner —Dublin, County Dublin
- €14.79–€14.94 an hour
- Part-time
- English
- No degree
- Employee assistance program
- Sick pay
Quick apply

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People Experience Business Partner

Dublin Simon Community
DUBLIN 7, County Dublin

Quick apply

Job details

Permanent | Full-time
€38,000–€43,000 a year
22 hours ago

Benefits

Tax Saver Scheme
Bike to work scheme
Annual leave
Sick pay

Qualifications

Microsoft Excel
Microsoft Outlook
Microsoft Office
Human resources
Payroll
IT
HRIS

Full job description

About us:

At Dublin Simon Community, we are passionate about making home a reality. Our aim is to empower people to access and retain a home by providing housing, prevention, addiction treatment, emergency response and other targeted interventions, through advocacy and partnership. If you share our values and want to make a difference also, come talk to us at Dublin Simon Community. We are looking for professional, friendly and adaptable people to join our team.

About the Job:

This is an exciting opportunity for an enthusiastic and people-centred HR professional. People in Dublin Simon Community are our greatest strength and asset. As an HR Business Partner, you will help influence how we manage and develop our HR practices in areas such as employee relations, retention, employee engagement, compensation & benefits, wellbeing, and implementing new legislation. You will also play a key role in payroll administration, ensuring our people are paid accurately and on time — a foundational part of the employee experience. In addition, you will provide information and support to staff and managers on a range of issues. You will report to the HR Manager and partner with line managers as well as with the Talent Acquisition and Learning & Development teams, and the wider HR Function.

Working Hours & Location: 9am - 5:30pm, office based in Smithfield, Dublin 7, hybrid working accommodated.

Contract: Permanent

Salary Range: From €38,000 depending on experience

Business Partner Responsibilities:

· Responsible for partnering with specified business functions and building strong relationships with key stakeholders to provide HR expertise.

· Lead payroll preparation, administration and associated processes, ensuring accuracy, compliance and timely delivery.

· Provide information, advice and policy guidance to line managers on a range of employee relations issues.

· Extend support and guidance on all employee relations matters, including performance management, disciplinary processes, grievances, and conflict resolution.

· Ensure local management and HR practices and policies are fully compliant with Irish employment legislation and the values and practices of the organisation.

· Drive onboarding and off-boarding processes, including conducting exit interviews and report analysis.

· Manage and maintain the HR information systems to ensure data integrity.

· Product monthly reporting on HR metrics; conduct analysis and create reports on various HR key performance indicators.

· Support the creation & implementation of employee engagement strategies such as surveys, analysis, group facilitation, engagement activities and events.

· Review, update, write and implement HR policies and key administrative processes in line with current legislation and organisational needs.

· Contribute to the implementation of HR and organisational requirements for compliance with and delivery of quality standards, internal and external audits, and change programmes.

· Partner with Talent Acquisition Team and Learning & Development Teams to deliver cross-functional deliverables and high levels of customer service.

· Undertake any other reasonable duties as directed by the HR Manager.

Note: This Job Description will be reviewed and updated in line with the needs of the work.

Essential skills and experience:

· Demonstrated experience in payroll preparation and administration, with strong attention to accuracy and confidentiality.

· 3rd level qualification in HRM / HRD (Human Resource Management / Human Resource Development) or equivalent.

· 2 years previous experience in Human Resources with grounding in Employee Relations and HR Operations.

· Analyse and report on HR metrics to inform business decisions and improvements.

· Excellent communicator both verbally and in writing.

· Ability to manage multiple priorities in a fast-paced environment with a strong focus on problem-solving.

· Demonstratable interpersonal skills, with the ability to self-motivate and think positively.

· Exceptional organisational skills and attention to detail.

· Excellent knowledge of Irish employment legislation and HR policy implementation, and HR practices.

· Excellent IT skills, including the use of HRIS and Microsoft Office 365 (Teams, Outlook, Excel, MS Forms).

Desirable skills and experience:

· CIPD membership.

· Experience working in the non-profit sector.

· Understanding of homeless issues in Ireland and the areas that Dublin Simon Community operate in.

Benefits: 

· Contract type: permanent

· 25 days annual leave

· 5% matched contribution to your pension

· Paid Sick Leave Policy

· Paid Maternity Leave Policy

· Bike to Work Scheme

· Commuter Travel Tax Savers Ticket

· 2-weeks’ Comprehensive Training

Pay: €38,000.00-€43,000.00 per year

Application question(s):

Please provide details of your current right to work in Ireland (e.g. Irish/EU citizen, Stamp 4, Stamp 1G, Critical Skills Employment Permit, etc.). If applicable, please also include the expiry date of your permission to work.

Work Location: In person

Quick apply

Refine Your Search

customer service team lead jobs in dublin, d

People Experience Business Partner

Reservations Agent

Advertising Sales Rep

Store Manager Dylan Oaks - Swords, Dublin

Workplace Experience Ambassador Team Lead

Assistant Manager - Zara Home Dublin

Workplace Experience Ambassador Team Lead

Assistant Night Manager

Senior Associate, Customer Supply Chain

Beverage Customer Training & Support Specialist

Customer Account Specalist

Macra Make the Moove Project Manager

Store Manager

Store Manager

City Manager - Dublin

Operations Senior Manager

Assistant Front Office Manager

General Manager

Assistant Manager

Aircraft Appearance Operative

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