Find Liaison Jobs in Dublin, D

SME Persian
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Specialist, HR Generalist
West Pharmaceutical Services —Dublin, County Dublin
- €49,000–€65,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Management Company Services Analyst VIE M/F
Amundi —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Advisor
Windsor Motors —Swords, County Dublin
- Full-time
- Employee assistance program
Quick apply
SME Russian
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Legal Executive/Paralegal - Property (12 month FTC)
Ogier —DUBLIN 4, County Dublin
- From €40,000 a year
- Hybrid work
- Microsoft Office
- No degree
- Organisational skills
Quick apply
13d
Manager, Controllership, GFS
West Pharmaceutical Services —Dublin, County Dublin
- €85,000–€108,100 a year
- ERP systems
- Microsoft Office
- Project management
Counsellor Tallaght Closing Date: 16.07.26
Crosscare —Dublin, County Dublin
- €43,181–€57,306 a year
- Part-time
- Annual leave
- Employee assistance program
Operational SME - Hebrew
Teleperformance —Dublin, County Dublin
- €34,100 a year
- Full-time
- English
- Communication skills
Quick apply
Project Coordinator
Tate Europe —Dublin, County Dublin
- Full-time
- Microsoft Excel
- ERP systems
- No degree
Quick apply
Document Controller
Johnson Controls —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Service Centre Co-ordinator
Aramark —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
SME German
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Caseworker, MHPSS Project
International Organization for Migration —Dublin, County Dublin
- Full-time
- Spanish
- English
- Microsoft Office
3d
Integrated Supply Planner
Perrigo —DUBLIN 2, County Dublin
- Hybrid work
- ERP systems
- English
- Bachelor's degree
SME Turkish
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
SME Hebrew
Teleperformance —Dublin 07, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Operational SME - French
Teleperformance —Dublin, County Dublin
- €44,351 a year
- Full-time
- English
- Communication skills
Quick apply
Operational Subject Matter Expert
Teleperformance —Dublin 07, County Dublin
- Full-time
- English
- Communication skills
Regional Programme Coordinator (Dublin South Leinster Region)
Irish College of GPs —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Project management
- Annual leave
- Employee assistance program
Quick apply
14d

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SME Persian

Teleperformance -
Dublin, County Dublin

Apply Now

Job details

Full-time
€44,351 a year

Qualifications

English
Farsi
Communication skills

Full job description

Overview:

SME (Persian Speaking)

Are you ready to kick-start your career and take the next step in a dynamic, international environment? If you are passionate about quality standards, policy compliance, and delivering excellence — we’d love to hear from you!

Operational SME (Persian Speaking)

Salary - €44,351
Excellent benefits
Great internal growth Path

Onsite role

SME Is considered a tenured agent that supports and coaches team members while enforcing policies and balancing the need for efficiency. They will be the main liaison between training, quality, and operations.

Responsibilities to include but not be limited the following

Coach and mentor new hire ‘Agents’ during nesting phase on the floor
Provide Real Time support by resolving inquiries, coaching & mentoring with high quality, speed, empathy and accuracy to tenured Agents post onboarding phase. This includes, but not limited to: side-by-side coaching, Team Huddles, & RCA coaching.
Assist in the implementation and follow-through of corrective & preventive action plans for performance improvement focused on accuracy while balancing efficiency
Become and remain knowledgeable about Client products and community standards, and personally driven to be an effective advocate for our community by providing additional support for process and policy changes in collaboration with the training team (i.e. one-on-one, side-by-side, real time support, team huddles, etc).
Strong interpersonal skills, verbal and written communication skills and most importantly empathy
Display a strong bias to doing what’s right for our community in supporting Client's mission to #ShipLove
Investigate and resolve issues that are reported on Client such as requests for account support and reports of potentially abusive content
Enforce Client's Terms of Use by carefully monitoring reports of abuse on the site
Review production jobs in the agreed turnaround times and standards of quality

Recommended Qualifications:

Must be fluent Persian
Passion for providing 1:1 support to people with accuracy and empathy
Agreed upon minimum English language test score based on mutually agreed upon external English language test or acceptable approved equivalent
Agreed upon minimum language test score based on mutually agreed upon external English language test or acceptable approved equivalent for the language supported by each specific Agent in addition to English
Reasoning/analytical capabilities: Minimum score to be achieved in Vendor reasoning/analytical test – mutually to be agreed upon between both parties
Some degree of further education/college desirable, to be mutually agreed upon between both parties
Minimum of 2 years’ prior Operations experience in a shared services, Business Process Outsourcing environment or comparable service/process mgmt. environment combined with sufficient tenure (as per Vendor judgment) on the specific Client program to allow for program specific coaching/mentoring of new hires
High affinity and cultural awareness of political/social situation regarding the relevant market/region that will be supported by each ‘Agent’ – which is critical to be aware of the cultural/regional differences for nuanced policy decisions to be applied in accordance with Client’s abuse standard policies and training materials
Preferred trust and safety experience

#LI-CW1

Responsibilities:

Apply Now

Refine Your Search

liaison jobs in dublin, d

SME Persian

Specialist, HR Generalist

Management Company Services Analyst VIE M/F

Service Advisor

SME Russian

Legal Executive/Paralegal - Property (12 month FTC)

Manager, Controllership, GFS

Counsellor Tallaght Closing Date: 16.07.26

Operational SME - Hebrew

Project Coordinator

Document Controller

Service Centre Co-ordinator

SME German

Caseworker, MHPSS Project

Integrated Supply Planner

SME Turkish

SME Hebrew

Operational SME - French

Operational Subject Matter Expert

Regional Programme Coordinator (Dublin South Leinster Region)

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