JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves: JLL is seeking a Corporate Receptionist to join our Integrated Facility Management business line on our dedicated Amazon account team. As the owner of both internal and external visitor experiences, you'll be responsible for providing the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. This dynamic role requires you to be customer and quality obsessed while maintaining high security awareness and comprehensive knowledge of onsite emergency procedures. You'll play a crucial part in creating positive, memorable experiences that reflect JLL's commitment to excellence and innovation in real estate services.
What your day-to-day will look like: Take ownership of internal and external visitor experiences, delivering core front-of-house services including sign-in, badging, luggage management, and lost and found
Greet, assist, and direct candidates, new hires, visitors, and the general public while receiving and relaying telephone, email, and other queries
Maintain awareness of onsite events to personalize visitor experiences and proactively uphold presentation standards across front-of-house and meeting areas
Perform physical setup of meeting and event spaces following team guidelines and EHS considerations while monitoring room environments for furniture, equipment, and consumables
Create and maintain up-to-date Outlook, conference room finder, and SharePoint booking systems for meeting and event spaces • Coordinate daily with security and janitorial teams on meetings and events while providing timely, accurate responses to enquiries
Support space audits, walk-the-store processes, and other facilities services including trouble tickets, mail services, and administrative tasks.
Required Qualifications: Experience in reception, concierge, or related field with excellent people skills for interacting with diverse client staff
Previous experience working within a high-profile corporate environment • Fluency in English and local language with strong PC literacy and proven ability to manage daily activities using various systems
Very high attention to detail with outstanding customer service skills and confidence communicating at all levels
Ability to maintain professionalism at all times and serve as team ambassador
Excellent team player with commitment to going above and beyond for colleagues
High awareness of local area services including shops, restaurants, hotels, and transport
Preferred Qualifications: Previous catering or hospitality experience
Facilities Management exposure
Experience with meeting room booking systems and event coordination
Knowledge of corporate security protocols and emergency procedures
Experience supporting administrative tasks and customer service in corporate environments.
Location: Onsite
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
