Find Finance Jobs in Ballyphehane, C

WFM Analyst
AXA —Little Island, County Cork
- Hybrid work
- Microsoft Excel
- Sales
- Continuous improvement
- Employee assistance program
5d
Financial Controller
Definitive —Midleton, County Cork
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Analysis skills
Quick apply
SOX & IT Compliance Analyst
McKesson —Cork, County Cork
- €56,300–€93,800 a year
- Hybrid work
- Analysis skills
- Bachelor's degree
- Communication skills
1d
Manager, Financial Statement and Regulatory Reporting
Citco —Cork, County Cork
- Full-time
- Finance
- Bachelor's degree
- Leadership
VIE - Project Procurement Manager
ALSTOM —Cork, County Cork
- Engineering
- English
- Bachelor's degree
Sales Commissions Analyst
Proofpoint —Cork, County Cork
- Full-time
- Microsoft Excel
- Sales
- Salesforce
Vendor Account Executive (Multilingual with German)
TELUS Digital —Cork, County Cork
- €35,900 a year
- Full-time
- Sales
- English
- Presentation skills
- Relocation assistance
Senior Analyst, EMEA Field Operations
Cloudera —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Annual leave
7d
Workplace Solutions - Team Lead, Equity Plan Management
JPMorganChase —Cork, County Cork
- Full-time
- Microsoft Excel
- Finance
- No degree
5d
Director, IT Finance & Controlling (FICO)
Gilead Sciences —Cork, County Cork
- Full-time
- Oracle
- ERP systems
- Bachelor's degree
10h
Senior Credit Controller
Barry Group —Cork, County Cork
- Microsoft Excel
- ERP systems
- Analysis skills
Quick apply
Lead Cost Controller
IPS-Integrated Project Services —Cork, County Cork
- Full-time
- Microsoft Excel
- Microsoft Access
- Engineering
7d
Assistant Manager - Deal Advisory
Grant Thornton —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
8d
Global IDT Projects Senior Analyst
FMC Agro Ireland Limited —Cork, County Cork
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Business & Market Intelligence Analyst
ABB Management Services Ltd. —Cork, County Cork
- Full-time
- Data analysis skills
- Research
- Microsoft Office
Quick apply
6d
Manager, Financial Controllership | Cork-Based | Middle East, Eastern Europe & Emerging Markets
OpenText —Cork, County Cork
- Microsoft Excel
- ERP systems
Cybersecurity GRC Analyst – SAP Compliance & Access Controls
McKesson —Cork, County Cork
- €56,300–€93,800 a year
- Analysis skills
- Business
- Communication skills
1d
Senior Accountant - Financial Statement and Regulatory Reporting
Citco —Cork, County Cork
- Full-time
- Microsoft Word
- Microsoft Excel
- Finance
1d
Account Manager
Zartis —Cork, County Cork
- English
- AI
- Communication skills
Senior International Tax Analyst, EMEA FRC
Amazon Ireland Support Services Limited —Cork, County Cork
- Full-time
- English
- AWS
- Project management

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WFM Analyst

AXA -
Little Island, County Cork

Apply Now

Job details

Permanent
5 days ago

Benefits

Employee assistance program

Qualifications

Microsoft Excel
Sales
Continuous improvement
Forecasting
Communication skills

Full job description

Job Description:

WFM Analyst – Forecasting, Capacity & Performance

Hybrid | laya healthcare

Shape the future of workforce planning at laya healthcare

At laya healthcare, we're passionate about helping people live healthier lives. As one of Ireland's leading health and wellbing providers, we support our members through innovative healthcare solutions, exceptional service, and a commitment to putting people first.

We're currently looking for a WFM Analyst Forecasting, Capacity & Performance to join our Customer Care Operations team. This is an exciting opportunity for a highly analytical professional who enjoys turning data into meaningful insights and influencing business decisions through effective workforce planning.

Reporting to the Customer Care Operations Manager, you will play a key role in ensuring our Individual Sales, Corporate Services and Outbound Retention teams are optimally resourced to deliver excellent customer experiences while supporting business growth.

What you'll be doing

Develop and maintain accurate workforce forecasts across Customer Experience
Deliver short, medium and long-term forecasts and continuously improve forecasting accuracy.
Analyse historical trends, business drivers and campaign activity to identify future demand patterns.
Translate forecasts into workforce requirements, hiring plans and capacity strategies.
Produce rolling 12–18 month capacity plans aligned to business objectives.
Lead scenario modelling for demand spikes, campaigns, pricing changes and operational challenges.
Partner with Operations, HR and Finance on workforce planning, budgeting and recruitment activities.
Monitor forecast performance, productivity and utilisation trends.
Create dashboards and reporting packs that provide actionable business insights.
Support intraday reforecasting and provide guidance during periods of operational risk.
Identify opportunities to improve efficiency through scheduling optimisation, cross-skilling and workforce planning best practices.

What you'll bring

Minimum 3 years' experience in Workforce Management, forecasting, capacity planning or a similar analytical role.
Experience developing forecasting and workforce planning models.
Strong Excel skills and experience with Workforce Management platforms.
Ability to analyse large datasets and present clear, meaningful insights.
Experience creating performance reports, dashboards and business recommendations.
Excellent communication and stakeholder management skills.
Strong planning, organisational and problem-solving abilities.
A curious, data-driven mindset with a passion for continuous improvement.

Desirable:

Experience within a contact centre environment.
Experience supporting workforce planning across sales and service functions.

Why join laya healthcare?

At laya healthcare, we recognise that our people are our greatest asset. That's why we offer a range of benefits designed to support your wellbeing, career development and work-life balance, including:

Competitive salary
Hybrid working
Health insurance
Pension scheme
Learning and development opportunities
Employee Assistance Programme
Health and wellbeing supports
Sports and social initiatives
A collaborative and inclusive culture where your contribution is valued

Inclusion, Diversity & Accessibility

At laya healthcare, we are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from people of all backgrounds, experiences, and perspectives.

If you require a reasonable accommodation at any stage of the recruitment process, please let us know. We will work with you to provide the support you need to participate fully and fairly throughout the process.

Ready to Apply?

If you're passionate about workforce planning, forecasting and using data to drive operational excellence, we'd love to hear from you.

Apply Now

Refine Your Search

finance jobs in ballyphehane, c

WFM Analyst

Financial Controller

SOX & IT Compliance Analyst

Manager, Financial Statement and Regulatory Reporting

VIE - Project Procurement Manager

Sales Commissions Analyst

Vendor Account Executive (Multilingual with German)

Senior Analyst, EMEA Field Operations

Workplace Solutions - Team Lead, Equity Plan Management

Director, IT Finance & Controlling (FICO)

Senior Credit Controller

Lead Cost Controller

Assistant Manager - Deal Advisory

Global IDT Projects Senior Analyst

Business & Market Intelligence Analyst

Manager, Financial Controllership | Cork-Based | Middle East, Eastern Europe & Emerging Markets

Cybersecurity GRC Analyst – SAP Compliance & Access Controls

Senior Accountant - Financial Statement and Regulatory Reporting

Account Manager

Senior International Tax Analyst, EMEA FRC

I want to receive the latest job alerts for finance in ballyphehane, c

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