Find Microsoft security Jobs in North Dublin, D

IT Support Engineer - Level 2
PFH Technology Group —Dublin, County Dublin
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Free parking
Quick apply
Security Control Room Operator
BidvestNoonan —Swords, County Dublin
- €17.50 an hour
- Weekend availability
- Analysis skills
- No degree
- IT
Quick apply
Information Security Analyst – Level 2
Telefonica Tech —Dublin, County Dublin
- Full-time
- Azure
- AWS
- Scripting
Quick apply
Analyst, Enterprise Security Risk Management
Kroll —Dublin, County Dublin
- Weekend availability
- Microsoft Office
- Analysis skills
Campus Security Manager
Securitas Ireland —Dublin, County Dublin
- €80,000–€83,000 a year
- Weekend availability
- English
- Microsoft Office
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
IAM Consultant
Version 1 —Dublin, County Dublin
- €60,000–€70,000 a year
- Full-time
- Hybrid work
- Azure
- Oracle
- Computer Science
- Employee assistance program
- Employee discount
Quick apply
ICT Service Desk Team Lead
Irish Wheelchair Association —Clontarf, County Dublin
- €55,431–€68,230 a year
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply
7h
Senior ICT Cloud & Security Engineer
PFH Technology Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Management
- Free parking
Quick apply
Cloud Security Analyst
LTM —Dublin, County Dublin
- Azure
- AWS
- Scripting
Quick apply
Senior Security Engineer
Cubic³ —Dublin, County Dublin
- Full-time
- Hybrid work
- Azure
- Computer Science
- Windows
Deskside Support Engineer
Systal Technology Solutions —Dublin, County Dublin
- Full-time
- Azure
- Windows
- IT
AI & Data Security Engineer
The Clorox Company —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Bachelor's degree
Security Supervisor (STARS Lead)
Securitas Ireland —Dublin, County Dublin
- €47,000 a year
- Overtime
- Customer service
- English
- Microsoft Office
- Employee assistance program
- Referral programme
Quick apply
14d
SQL Database Administrator – Security & Risk
Azimut Holding —Dublin, County Dublin
- Azure
- English
- SQL
Security Operations Center Technology Associate Manager
Accenture —Dublin, County Dublin
- Weekend availability
- AutoCAD
- Microsoft Excel
- Computer Science
12d
Desktop Support Engineer Networking
Teleperformance —DUBLIN 3, County Dublin
- Weekend availability
- Google Suite
- Azure
- Microsoft Outlook
4d
Site Security Manager (SSM)
Securitas Ireland —Dublin, County Dublin
- Up to €72,000 a year
- Weekend availability
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Cyber Operations Engineer
Tata Consultancy Services —Swords, County Dublin
- Call to connect
- No degree
- Scripting
- Python
Cloud Security | Senior Associate | Cyber Security | Technology Consulting
PwC —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Electronic Communications Surveillance Analyst
Bloomberg —Dublin, County Dublin
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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IT Support Engineer - Level 2

PFH Technology Group -
Dublin, County Dublin

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Azure
Microsoft Outlook
Japanese
Windows
Analysis skills
SharePoint
Communication skills
Active Directory
Intune

Full job description

Job Title: L1 / L2 Service Desk Technician

Location: Dublin 1, free parking

Contract Type: Permanent

Hybrid: 4 days on site, WFH on Fridays.

Working hours: 35 hours per week

Overview

We are seeking a skilled and customer-focused L1/L2 Service Desk Technician to deliver first- and second-line ICT support within an ITIL-aligned environment. This role is ideal for a proactive problem-solver with strong Microsoft 365 expertise and a passion for delivering excellent user support.

Key Responsibilities

Provide first and second line IT support, ensuring high levels of first-time resolution
Log and track incidents via the PFH client ticketing system in line with ITIL processes
Troubleshoot, resolve, and escalate technical issues as required
Own and manage problem tickets, identifying root causes and implementing fixes
Respond to and manage security alerts and incidents
Work closely with internal teams and third-party vendors to resolve issues
Maintain and update knowledge base articles, SOPs, and runbooks
Manage IT hardware and software assets
Support continuous service improvement initiatives

Essential Requirements

ITIL Foundation Certification (v4 minimum)
Strong experience in ITIL-based Service Desk environments (Incident, Problem, Change Management)
Proven troubleshooting, triage, and escalation skills
Excellent communication skills with a customer-first approach
Ability to work effectively as part of a team environment

Technical Skills & Experience

Windows 11 deployment and support
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Word, Excel, PowerPoint)
Entra ID / Active Directory
Intune Endpoint Management and patching (incl. Azure Update Manager)
Microsoft Defender (Vulnerability Management & XDR)
Microsoft Teams & Teams Rooms
Experience managing security incidents and alerts

Desirable Certifications

Microsoft Endpoint Administrator Associate (MD-102 / MD-100)
Microsoft Security, Compliance & Identity Fundamentals (SC-900)
(Candidates working towards certification will be considered; certification must be achieved by contract start date)

Cybersecurity Awareness

Strong knowledge of:
- Phishing and social engineering risks
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- Zero Trust principles

What We’re Looking For

Strong problem-solving and analytical skills
Excellent communication and interpersonal abilities
A proactive, solutions-driven mindset
Commitment to high-quality customer service

Apply Now

If you’re passionate about IT support and want to work in a dynamic, customer-focused environment, we’d love to hear from you.

PFH Technology, owned by Ricoh – a Japanese based global ICT company, is a premier provider of end-to-end ICT solutions and a managed services portfolio scaling from SMEs to large Enterprise organisations. We have unrivalled vendor relationships. We can procure, design, deploy and support all your ICT needs. Our ISO certified Custodian™ Cloud Services and Custodian™ Managed Services provide the technology and expertise to mitigate risk and reduce your costs immediately. We have a nationwide network of over 750 dedicated professionals, ready to meet your ICT needs, with offices in Dublin, Cork and Galway.

We are an equal opportunity employer and value diversity at PFH. We do not discriminate on the basis of age, disability, civil or family status, gender, gender identity or expression, sexual orientation, race, religion, or any other legally protected status.

We are committed to ensuring that individuals with disabilities or access needs are provided with reasonable accommodation during the recruitment process, to perform essential job functions, and to access the full benefits of employment. Please contact us if you require accommodation at any stage.

IND1

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Refine Your Search

microsoft security jobs in north dublin, d

IT Support Engineer - Level 2

Security Control Room Operator

Information Security Analyst – Level 2

Analyst, Enterprise Security Risk Management

Campus Security Manager

IAM Consultant

ICT Service Desk Team Lead

Senior ICT Cloud & Security Engineer

Cloud Security Analyst

Senior Security Engineer

Deskside Support Engineer

AI & Data Security Engineer

Security Supervisor (STARS Lead)

SQL Database Administrator – Security & Risk

Security Operations Center Technology Associate Manager

Desktop Support Engineer Networking

Site Security Manager (SSM)

Cyber Operations Engineer

Cloud Security | Senior Associate | Cyber Security | Technology Consulting

Electronic Communications Surveillance Analyst

I want to receive the latest job alerts for microsoft security in north dublin, d

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