Find Shift technician Jobs in Ballyfermot, D

IT Helpdesk Support Technician
EOS —Dublin, County Dublin
- Evening shift
- Customer service
- Bachelor's degree
- Communication skills
Quick apply
5d
Technician II
Digital Realty —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
7d
LICENCED AIRCRAFT MAINTENANCE ENGINEER
Dublin Aerospace —Dublin Airport, County Dublin
- Full-time
- English
- Computer skills
- Communication skills
- Profit sharing
- Life insurance
Component Technician
Data Exchange Corporation (DEX) —Dublin, County Dublin
- Computer networking
- Computer skills
- Communication skills
Sr. Maintenance Technician - Inspection & Packaging (24 / 7 Shift)
Amgen —Dún Laoghaire, County Dublin
- Maintenance
- Manufacturing
- Mechanical knowledge
Electronics Bench Repair Technologist
Electronix Services —Dublin, County Dublin
- Overtime
- English
- No degree
- Free parking
Fabric Technician
Apleona Ireland —Dublin, County Dublin
- €38,000–€43,000 a year
- Full-time
- No degree
Quick apply
Electrical Maintenance Technician
elix sourcing solutions —Dublin, County Dublin
- €55,000–€60,000 a year
- Monday to Friday
- Maintenance
- No degree
- Manufacturing
General Operative - Shift
SWARCO Group —Dublin, County Dublin
- €42,000–€45,000 a year
- Full-time
- No degree
- Construction experience
- Mechanical knowledge
Engineering Technician (Shifts) - Electrical, Data Cetner Engineering Operations
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Maintenance
- Microsoft Office
- AWS
Asset Management - Baggage Technician (Mechanical Fitter)
DAA —Dublin, County Dublin
- 12 hour shift
- System design
- Microsoft Office
- No degree
Data Center Maintenance Engineer
Elwood Roberts —Dublin, County Dublin
- €65,000–€70,000 a month
- Full-time
- Supervising experience
- HVAC
- Mechanical knowledge
Quick apply
Asset Management Utilities Engineering Technician(Plumber)
DAA —Dublin, County Dublin
- Full-time
- Microsoft Office
- Plumbing
- No degree
Asset Management - Baggage Technician (Electrician)
DAA —Dublin, County Dublin
- 12 hour shift
- System design
- Microsoft Office
- No degree
Soft Drinks / Post Mix Engineer
SDMS —Dublin, County Dublin
- From €35,000 a year
- Full-time
- Management
- Hotel
- Plumbing
- Annual leave
- Employee assistance program
Quick apply
5d
General Operative - Shift
SWARCO —Dublin, County Dublin
- €42,000–€45,000 a year
- Full-time
- No degree
- Construction experience
- Mechanical knowledge
Quick apply
11d
Service Technician
Vanderlande Industries —Boycetown, County Kildare
- Full-time
- Heavy lifting
- Maintenance
- No degree
- Annual leave
13d
Senior Maintenance Technician - Shift Role (24 / 7)
Amgen —Dún Laoghaire, County Dublin
- Maintenance
- Manufacturing
- Mechanical knowledge
Electronic Repair Technicians
Electronix Services —Dublin, County Dublin
- Overtime
- English
- No degree
- Free parking
Painter & Maintenance Technician
The Hoxton —Dublin, County Dublin
- €36,610–€37,500 a year
- Weekend availability
- Carpentry
- Maintenance
- Hotel
- Life insurance
Quick apply
6d

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IT Helpdesk Support Technician

EOS -
Dublin, County Dublin

Quick apply

Job details

5 days ago

Qualifications

Jira
Operating systems
Customer service
Slack
Technical support
Bachelor's degree
Communication skills
Help desk
Information Technology

Full job description

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

As a Helpdesk Operations Technician, you will play a crucial role in ensuring the smooth and efficient operation of our organization's information technology infrastructure. You will be responsible for providing technical support to our client, resolving issues promptly, and maintaining a high level of customer satisfaction. Your expertise and dedication will contribute to the overall success of our IT department and the company as a whole.

This role will cover an evening shift between 3pm and 11pm

RESPONSIBILITIES:

Processing of laptop replacement queue.
First point of contact within Global Service Desk (GSD) support channels including (but not limited to) ITSM ticketing platforms, Slack support channels (as determined by GSD leadership), and in-office walk-up support.
Respond to common technical difficulties, training and guidance requests from user base involving desktop/laptop hardware and software/applications
Monitoring and actioning appropriate ITHELP Jira queues as directed by GSD
Software Provisioning / Deprovisioning within scope/access constraints of role within GSD
Adherence to standard escalation processes for IT tickets
Adherence to standard ticket handling practices as directed by GSD (e.g., components, labels, other ITSM related fields)
Slack Administration (within role access constraints)
Google Workspace Administration (within role access constraints)
Laptop imaging and set up for new and existing employees.
Ensure Standard Operation Principles (SOPs) are followed, and all processes and procedures adhere to EOS company policy/standards.
Primary ownership of cadenced (as directed by GSD) office desk workspaces for peripheral testing, replacement and general tech readiness
Other IT/Helpdesk support as needed.

QUALIFICATIONS:

Technical certification or bachelor's degree in IT-related field preferred.
Ability to communicate and write proficiently in a corporate environment.
1+ years of proven experience in a helpdesk or technical support role or a relevant degree.
Strong understanding of Apple operating systems, software applications, and network systems.
Excellent problem-solving and communication skills.
A commitment to providing exceptional customer service.
Ability to work independently and in a team-oriented environment.
Familiarity with IT service management (ITSM) and helpdesk software is a plus.

This Helpdesk Operations role is an opportunity to make a meaningful impact within our organization by delivering effective technical support, improving end-user experiences, and contributing to the overall success of our IT operations. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply and join our dynamic team.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

#INDEMEA #LI-CT2 #LI-Onsite

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Refine Your Search

shift technician jobs in ballyfermot, d

IT Helpdesk Support Technician

Technician II

LICENCED AIRCRAFT MAINTENANCE ENGINEER

Component Technician

Sr. Maintenance Technician - Inspection & Packaging (24 / 7 Shift)

Electronics Bench Repair Technologist

Fabric Technician

Electrical Maintenance Technician

General Operative - Shift

Engineering Technician (Shifts) - Electrical, Data Cetner Engineering Operations

Asset Management - Baggage Technician (Mechanical Fitter)

Data Center Maintenance Engineer

Asset Management Utilities Engineering Technician(Plumber)

Asset Management - Baggage Technician (Electrician)

Soft Drinks / Post Mix Engineer

General Operative - Shift

Service Technician

Senior Maintenance Technician - Shift Role (24 / 7)

Electronic Repair Technicians

Painter & Maintenance Technician

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