Find Service specialist 12 months Jobs in Dublin, D

Customer Service Advisor (FTC up to 12 months)
CMA CGM —Dublin, County Dublin
- Hybrid work
- Customer service
- Analysis skills
- IT
- Annual leave
- Employee assistance program
8d
Senior Customer Support Specialist (12 Month Fixed Term)
Lidl —DUBLIN 24, County Dublin
- €37,500 a year
- Weekend availability
- Hybrid work
- Customer service
- Administrative experience
- Analysis skills
- Free parking
- Employee assistance program
1d
Quality Compliance Specialist - 12 Month FTC
Grifols Worldwide Op Ltd —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Transfer Station Operative (12 month fixed-term contract)
Indaver —Dublin, County Dublin
- Forklift
- Leaving certificate
- No degree
- Annual leave
- Employee assistance program
Quick apply
Personal Assistant to Chief Financial Officer (FTC - 12 Months)
Primark —DUBLIN 1, County Dublin
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
PPC Specialist - 12 Month Contract (UK/IE based)
Neilson Financial Services —Dublin, County Dublin
- Remote
- Microsoft Excel
- Organisational skills
- AI
- Annual leave
Quick apply
12d
Talent Acquisition Specialist (12 Month FTC)
Zurich Insurance —Dublin, County Dublin
- Part-time
- Hybrid work
- Recruiting
13d
Claims Coordinator
AllPhar Services Limited —DUBLIN 24, County Dublin
- Full-time
- Analysis skills
- Communication skills
- Time management
Quick apply
Document Controller (12 month FTC), Quality Assurance - Data Centre Design Engineering
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Bachelor's degree
- Construction experience
Recruiter / Talent Acquisition Specialist (Construction Sector) - 12-month Fixed Term Contract
Turner & Townsend —Dublin, County Dublin
- Full-time
- Hybrid work
- English
- Recruiting
- Organisational skills
Quick apply
Technical Docucare Associate
Xerox —Dublin, County Dublin
- IT
- In-person
- Leadership
13d
Data Centre Shift Technician - 12 month contract
Mitie —Dublin, County Dublin
- Full-time
- Microsoft Office
- Mechanical knowledge
- Annual leave
- Employee assistance program
Quick apply
Payroll Administrator (12 month maternity cover)
CRH Group Services Ltd. —Dublin, County Dublin
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
Quick apply
Web Specialist (FTC)
PwC —Dublin, County Dublin
- Full-time
- Management
- JavaScript
- Recruiting
Professional Qualifications Specialist
EY —DUBLIN 2, County Dublin
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Master's degree
- Gym membership
Talent Specialist Clerical IV
Avista —Dublin, County Dublin
- €36,470–€56,018 a year
- Full-time
- Administrative experience
- Recruiting
- Annual leave
5d
HR Payroll Generalist (12 months Fixed Term)
Zurich Insurance —Dublin, County Dublin
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- No degree
5d
International Traineeship Program - A&I - Key Account Manager UK / Ireland
Sika —Dublin, County Dublin
- Full-time
- Sales
- Customer service
- Engineering
Quick apply
Change Management Specialist - EHR Implementation
UPMC —Dublin, County Dublin
- Clinic
- Bachelor's degree
- Business
- Annual leave
Credit Risk Specialist - Barclaycard Europe - Secondment/FTC
Barclays —Dublin, County Dublin
- €73,000–€80,000 a year
- Full-time
- Data analysis skills
- No degree
- Banking
4d

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Customer Service Advisor (FTC up to 12 months)

CMA CGM -
Dublin, County Dublin

Apply Now

Job details

Temporary
8 days ago

Benefits

Bike to work scheme
Annual leave
Employee assistance program

Qualifications

Customer service
Logistics
Analysis skills
IT
Freight
Communication skills

Full job description

ID: 589236

Location:
Dublin, IE

#job-location.job-location-inline { display: inline; }
Customer Service Advisor (FTC up to 12 months)

CMA CGM | ABOUT US

The CMA CGM Group is a global player in sea, land, air and logistics solutions, true to its corporate Purpose: We imagine better ways to serve a world in motion.

Present in 177 countries, it employs 160,000 people, including nearly 6,000 in Marseille, where its head office is located.

As the world’s third-largest shipping company, CMA CGM serves more than 420 ports across five continents with a fleet of over 700 vessels. In 2025, CMA CGM carried more than 24 million twenty-foot equivalent containers (TEUs). Its subsidiary, CEVA Logistics, one of the top five global players, operates 1,000 warehouses and handled 15 million shipments in 2025. The Group’s air division operates a fleet of cargo aircraft under the CMA CGM AIR CARGO and Air Belgium brands

YOUR ROLE

We’re looking for a customer-focused Customer Service Advisor to support our Deep Sea and Short Sea customers.

As our Customer Service Advisor, you’ll deliver an exceptional service to our valued customers, with tasks including import and export cargo releases, handling deliveries and successfully resolving customer enquiries.

You’ll ensure accurate documentation and billing, coordinate with internal teams and external partners, and deliver excellent service from first contact to final release.

WHAT YOU’LL BE DOING

Handle customer enquiries from both Deep Sea and Short Sea customers, via phone and email, providing clear, accurate and timely updates.
Create and manage bookings and Bills of Lading in in-house CRM system
Coordinate import cargo release: verify documentation (e.g., original B/L where required), confirm payments/credit status and obtain release authorisation.
Calculate and raise charges accurately (e.g., storage, demurrage & detention, ancillary charges) and ensure customers are advised of costs.
Arrange inland transport when required, including booking/reserving via our inhouse Transport Planning system.
Manage delivery requests end-to-end, ensuring all criteria are met (cleared/landed status, bills, payments, documentation) whilst ensuring that deadlines and SLA’s are met.
Liaise closely with our Port Operations teams, system providers and internal teams (including Credit Management and Global Business Services centre where applicable) to resolve issues quickly.
Log, track and resolve cases in our inhouse CRM, keeping a clear audit trail and escalating complex issues appropriately.
Support compliant handling of specialist shipments (e.g., HAZ, OOO, bulk/devan) and follow relevant legislation and maritime/port regulations.
Contribute to continuous improvement by following SOPs, suggesting process enhancements and producing basic reports for supervisors/management.

WHAT WE ARE LOOKING FOR | KNOWLEDGE, SKILLS & EXPERIENCE

Demonstrable experience within a fast-paced customer service environment. Customer Service experience within the shipping or logistics sectors would be advantageous, but is not essential.
Strong analytical skills and high attention to detail
Excellent communication skills, with the ability to build effective working relationships with both customer and internal stakeholders .
High levels of organisation, with ability to prioritise effectively in a fast-paced operational environment.
Excellent IT skills, with ability to work with multiple inhouse systems
Knowledge of shipping, freight forwarding, port operations and/or maritime regulations is beneficial, but not essential as full training will be provided.
Contribute to continuous improvement of KPI’s
Comfortable working to service levels/KPIs and maintaining a clear audit trail.

WHAT DO WE OFFER

Not only do we offer a competitive salary, we also offer a generous benefits package including:

25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
Discretionary annual bonus
Enhanced pension scheme up to 8.5% total contribution
Life assurance x3
Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
Private healthcare (LAYA) + Healthcare Cash plan, including an Employee Assistance Programme
Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
Hybrid Working
Cycle to work scheme/ Season ticket loans
Enhanced policies including Maternity & Paternity
Employee recognition awards
Considerable scope for personal and professional growth through the CMA CGM Academy

CMA CGM Group is proud to define itself as a family business built on strong human values.

Excellence
Exemplarity
Imagination
Boldness

CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.

Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.

YOUR CAREER - WHY CMA CGM?

At CMA CGM Group, we Rise in Motion. Your career is always on the move - it grows as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact.

Apply Now

Refine Your Search

service specialist 12 months jobs in dublin, d

Customer Service Advisor (FTC up to 12 months)

Senior Customer Support Specialist (12 Month Fixed Term)

Quality Compliance Specialist - 12 Month FTC

Transfer Station Operative (12 month fixed-term contract)

Personal Assistant to Chief Financial Officer (FTC - 12 Months)

PPC Specialist - 12 Month Contract (UK/IE based)

Talent Acquisition Specialist (12 Month FTC)

Claims Coordinator

Document Controller (12 month FTC), Quality Assurance - Data Centre Design Engineering

Recruiter / Talent Acquisition Specialist (Construction Sector) - 12-month Fixed Term Contract

Technical Docucare Associate

Data Centre Shift Technician - 12 month contract

Payroll Administrator (12 month maternity cover)

Web Specialist (FTC)

Professional Qualifications Specialist

Talent Specialist Clerical IV

HR Payroll Generalist (12 months Fixed Term)

International Traineeship Program - A&I - Key Account Manager UK / Ireland

Change Management Specialist - EHR Implementation

Credit Risk Specialist - Barclaycard Europe - Secondment/FTC

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