Find Lead program security engineer Jobs in Park West County Dublin

Service Operations Manager
Ideal Fire Ltd —Park West, County Dublin
- Full-time
- Microsoft Office
- Contracts
- Communication skills
- Employee assistance program
Quick apply
4d
Manager- Global Technology
Expeditors —Dublin, County Dublin
- €110–€130 a year
- Full-time
- Software development
- Agile
- Communication skills
- Employee stock purchase plan
- Work from home
Quick apply
Senior Manager, Solutions Engineering, Okta
Okta —Dublin, County Dublin
- €140,000–€190,000 a year
- Sales
- Annual leave
Senior Customer Experience Engineer
Microsoft —Dublin, County Dublin
- €77,400–€130,000 a year
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
12d
Sr. SDE, Workforce Solutions (WS)
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- System design
- Java
Senior Security Engineer
Elwood Roberts —Dublin, County Dublin
- €75,000–€85,000 a month
- Full-time
- Hybrid work
- Azure
- AWS
- Agile
Quick apply
Consultant
LatentView Analytics —Dublin, County Dublin
- Master's degree
- SQL
- AI
13d
Manager Security Engineer & Enablement
Mastercard —Dublin, County Dublin
- Full-time
- Communication skills
2h
Environment, Health and Safety Specialist
Anthropic —Dublin, County Dublin
- €125,000–€165,000 a year
- Bachelor's degree
- Computer skills
- Communication skills
14d
Technology Operational Readiness Lead – Drug Product Manufacturing
PM Group —Dublin, County Dublin
- Manufacturing
- Leadership
- Communication skills
Technical Infrastructure Program Manager, EMEA Data Center Delivery
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Project management
- Bachelor's degree
Capacity Planning Manager, CDP EMEA
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- AWS
- Leadership
- Analytics
Technical Lead
Fiserv —Dublin, County Dublin
- Full-time
- DevOps
- Java
- AWS
Lead Program Security Engineer
Mastercard —Dublin, County Dublin
- Full-time
- DevOps
- AI
- Leadership
Senior Manager, Network Advisory UK & EU
paypal —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- Leadership
- Annual leave
Telecom Engineer
Jacobs —Dublin, County Dublin
- Hybrid work
- Electrical Engineering
- Higher certificate
- Communication skills
Senior Lead – VOIP Engineer
Sprinklr —Dublin, County Dublin
- Full-time
- Azure
- Management
- Social media management
- Annual leave
Supply Chain Manufacturing Engineer
Acre Security —Dublin, County Dublin
- Full-time
- Bachelor's degree
- Manufacturing
Technical Program Manager III, Data Center Expansions
Google —Dublin, County Dublin
- €118,000–€120,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- No degree
Senior AI Deployment Consultant
Intercom —Dublin, County Dublin
- Hybrid work
- Salesforce
- Project management
- Communication skills
- Work from home

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Service Operations Manager

Ideal Fire Ltd
Park West, County Dublin

Quick apply

Job details

Permanent | Full-time
4 days ago

Benefits

Bike to work scheme
Company pension
Employee assistance program
On-site parking

Qualifications

Microsoft Office
Contracts
Communication skills
Time management

Full job description

Ideal Fire supply, install, commission, certify & service life safety systems. Wtech Fire & Security Technology Ltd trading as Ideal Fire is part of the Wtech Fire Group who are an internationally recognised leader in Fire Safety and Security. We deliver the best Customer Service to attract and retain the Best People to work with the Best Technology in the Best Workplaces.

THE ROLE

The Service Operations Manager will own the day-to-day performance of our service operations: the engineers, the administration team, the schedule, the contracts and the customer relationships behind them. You will make sure planned maintenance, and reactive callouts are delivered on time.

This is a hands-on management role with real accountability for service delivery quality in a regulated, life-safety environment.

Reporting to: General Manager

Hours: 39hrs per week

Days: Monday-Friday

ESSENTIAL CRITERIA

3+ years' experience managing a service or operations function, including responsibility for a team.
Demonstrable experience of service contracts, SLAs and compliance obligations.
Experience of maintenance scheduling, resource planning or field service logistics.
Strong organisational and time-management skills.
Good understanding of regulatory and compliance requirements.
Proficiency in Microsoft Office and operational software systems (e.g., ERP tools).
Ability to prioritise work and manage challenging workload.
Flexible, adaptable and can-do attitude to work.
Strong interpersonal and communication skills – Written and verbal.
Excellent problem solving, time management, attention to detail, and reliability skills.

DUTIES & RESPONSIBILITIES

Plan, coordinate and supervise day-to-day service and operational activity, including engineer scheduling and callout response
Ensure all service work is delivered on time, within budget, and to the required technical and certification standards
Engineer utilisation and first-time-fix rates improved against an agreed baseline
Manage service contracts and SLAs, including renewals, scope changes and warranty claims.
Track service costs and budget performance and flag variances early.
Resolve operational issues and escalations promptly to minimise disruption.
Lead, develop and support the service team, setting clear expectations and managing performance.
Plan resourcing, training and competency coverage so the team can meet contractual and regulatory obligations.
Identify and lead improvement initiatives, working within group systems and standards rather than around them.
Service procedures documented and operating consistently, in line with group standards.
Maintain strong relationships with customers, protecting satisfaction, renewal and repeat business.
Ensure compliance with health and safety standards, industry regulations, and internal policies.

We value diversity, equity, and inclusion; we recognise the benefits it can bring to the workforce and our Client’s that we support. We celebrate difference and want our People to be representative of all communities, genders, backgrounds and skill levels. If you require reasonable accommodation for any part of the recruitment process, please do not hesitate to let us know.

Our diverse representation is enriched by many characteristics, including race, ethnicity, gender, age, disability, neurodiversity, sexual orientation, religious beliefs, culture, language, and education, as well as professional and cultural experience.

We welcome job applicants from all communities, fostering a culture of inclusion for employees and respecting all individuals.

Our differences make us a better team – make better decisions, drive innovation, and deliver better business results.

Benefits:

Bike to work scheme
Company pension
Employee assistance program
On-site parking

Work Location: In person

Quick apply

Refine Your Search

lead program security engineer jobs in park west county dublin

Service Operations Manager

Manager- Global Technology

Senior Manager, Solutions Engineering, Okta

Senior Customer Experience Engineer

Sr. SDE, Workforce Solutions (WS)

Senior Security Engineer

Consultant

Manager Security Engineer & Enablement

Environment, Health and Safety Specialist

Technology Operational Readiness Lead – Drug Product Manufacturing

Technical Infrastructure Program Manager, EMEA Data Center Delivery

Capacity Planning Manager, CDP EMEA

Technical Lead

Lead Program Security Engineer

Senior Manager, Network Advisory UK & EU

Telecom Engineer

Senior Lead – VOIP Engineer

Supply Chain Manufacturing Engineer

Technical Program Manager III, Data Center Expansions

Senior AI Deployment Consultant

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