Find Senior product manager Jobs in Dublin, D

Customer Experience Manager
Butlers Chocolates —DUBLIN 17, County Dublin
- Full-time
- Management
- Customer service
- English
- Store discount
- Wellness program
Quick apply
13d
Senior Project Manager - PMO Lead
Neara —Dublin, County Dublin
- €100,000–€110,000 a year
- Full-time
- Remote
- English
- Project management
- Communication skills
Product Development Senior Group Manager (Director)
Citi —Dublin, County Dublin
- €130,000 a year
- Full-time
- Hybrid work
- Master's degree
- Project management
- Bachelor's degree
Senior Vice President, Senior Product Manager, CitiVerify
Citi —Dublin, County Dublin
- €109,920–€164,880 a year
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Analysis skills
Senior Program Manager / Program Director
U.S. Bank National Association —DUBLIN 18, County Dublin
- €117,980–€138,800 a year
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
5d
Senior Product Manager
EcoOnline —Dublin, County Dublin
- Hybrid work
- Master's degree
- Product management
- AI
- Annual leave
11d
Senior Brand Manager – Spirits & Mixers Portfolio
Richmond Marketing —DUBLIN 24, County Dublin
- Full-time
- Hybrid work
- Management
- Presentation skills
- Budgeting
Quick apply
Senior Workplace Manager
TikTok —Dublin, County Dublin
- On call
- Data analysis skills
- Bachelor's degree
- Business
10d
Senior Product Manager
HelloFresh —Dublin, County Dublin
- Hybrid work
- Google Suite
- Microsoft Excel
- Analysis skills
- Work from home
- Employee assistance program
Quick apply
Senior Product Manager
Workhuman —Dublin, County Dublin
- Full-time
- Product management
- Communication skills
- Analytics
Senior Director Brand and Content - 100% Remote - Europe
Hostaway —Dublin, County Dublin
- Full-time
- Remote
- Master's degree
- Bachelor's degree
- Leadership
- Annual leave
- Work from home
Quick apply
Senior Technical Product Manager
Marsh —Dublin, County Dublin
- Full-time
- Agile
- Budgeting
- Communication skills
Senior Product Manager, International
CarGurus —Dublin, County Dublin
- €90,000–€125,000 a year
- Analysis skills
- Product management
- Communication skills
Senior Product Manager
RWS Group —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Sales
- No degree
Senior Product Manager
Smartbox Group —Dublin, County Dublin
- Full-time
- Hybrid work
- Sales
Quick apply
5d
Senior Product Manager, Messenger
Intercom —Dublin, County Dublin
- Hybrid work
- Work from home
Senior Product Manager
Distilled —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- Product management
- Communication skills
- Life insurance
Quick apply
Standard Confectionary Lead - Senior Brand Manager
Mondelēz International —Coolock, County Dublin
- Full-time
- Marketing
- Leadership
International Strategy & Operations Senior Manager, Commerce
Whatnot —Dublin, County Dublin
- €131,000–€175,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Communication skills
- Work from home
Custody Product Transformation - Senior Product Manager (Vice President)
Citi —Dublin, County Dublin
- €85,600–€128,400 a year
- Full-time
- Hybrid work
- Product management
- Agile
- Leadership
3d

I want to receive the latest job alerts for senior product manager in dublin, d

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior product manager jobs near dublin, d

Senior Product Manager jobs in Dublin, County Dublin

Senior Technical Product Manager jobs in Dublin, County Dublin

Strategy Manager jobs in Dublin, County Dublin

Senior Director jobs in Dublin, County Dublin

Senior Vice President jobs in Dublin, County Dublin

Product Analyst jobs in Dublin, County Dublin

Pr Communication Manager jobs in Dublin, County Dublin

Senior Product Manager jobs in Galway, County Galway

Regional Manager jobs in Cork, County Cork

Senior Product Manager jobs in Remote

Credit Manager jobs in Dublin, County Dublin

Operations Team Lead jobs in Dublin, County Dublin

Practice Manager jobs in Dublin, County Dublin

Treasury Manager jobs in Dublin, County Dublin

Security Operations Center jobs in Dublin, County Dublin

Project Manager jobs in County Kerry

Senior Product Manager jobs in Clogheen, County Cork

Social Media Manager jobs in County Dublin

Hotel Night Manager jobs in Dublin, County Dublin

Payroll Manager jobs in County Dublin

Customer Experience Manager

Butlers Chocolates
DUBLIN 17, County Dublin

Quick apply

Job details

Full-time
13 days ago

Benefits

Store discount
Wellness program
Bike to work scheme
On-site gym
Employee assistance program
Employee discount
Gym membership
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Project management
Bachelor's degree
Communication skills

Full job description

Job Spec

Own and champion the end-to-end customer experience strategy across all cafe locations.
Design, deliver and evaluate customer experience training programmes for cafe teams.
Lead sales training and education around the chocolate category of Ireland’s leading premium chocolate brand.
Coach and mentor team members and store leaders to raise service standards, without formal line management responsibility.
Gather, analyse and interpret customer experience data (e.g. mystery shopper results, customer feedback, sales data) to identify trends and opportunities.
Produce clear, actionable reports for the senior leadership team, translating data into recommendations.
Develop and continuously improve customer experience standards, tools and resources (e.g. training materials, service guides, onboarding content).
Work autonomously to plan, prioritise and deliver projects that enhance the customer journey.
Play an active role in the chocolate side of the business, supporting product knowledge, training and customer experience initiatives relating to chocolate as well as coffee.
Partner with the Head of Coffee and Training and other stakeholders to align customer experience initiatives with wider brand and business goals.
Keep up to date with industry trends and best practice in customer experience, coffee and chocolate, bringing fresh ideas into the business.
Support the roll-out of new products, promotions and initiatives from a customer experience and training perspective.
3–5 years' experience in a similar customer experience, training or coaching role, ideally within hospitality, cafe, food & beverage or retail.
A degree would be beneficial, though not essential — relevant experience will be considered equally.
A genuine passion for Industry, and an interest in developing knowledge across both.
Strong training and coaching skills, with the ability to inspire and influence teams without direct authority.
Confident working with data — comfortable gathering, analysing and reporting on customer experience metrics.
Excellent written and verbal communication skills, with the ability to produce clear reports for senior stakeholders.
Highly self-motivated and comfortable working autonomously, managing own workload and priorities.
Strong organisational and project management skills, with a hands-on, can-do approach and a professional approach to the role.
Willingness to travel between Multiple locations as required.

What we offer

Competitive salary
Employee discount
EAP Programme
Training and development opportunities
The opportunity to help lead one of Ireland's most established premium chocolate and coffee brands.
The chance to make a meaningful impact by developing people, driving business success and creating exceptional customer experiences every day.

Benefits:

Bike to work scheme
Employee discount
On-site gym
On-site parking
Store discount
Wellness program

Education:

Bachelor's (preferred)

Experience:

customer : 3 years (preferred)

Work authorisation:

Ireland (required)

Work Location: In person

Quick apply

Refine Your Search

senior product manager jobs in dublin, d

Customer Experience Manager

Senior Project Manager - PMO Lead

Product Development Senior Group Manager (Director)

Senior Vice President, Senior Product Manager, CitiVerify

Senior Program Manager / Program Director

Senior Product Manager

Senior Brand Manager – Spirits & Mixers Portfolio

Senior Workplace Manager

Senior Product Manager

Senior Product Manager

Senior Director Brand and Content - 100% Remote - Europe

Senior Technical Product Manager

Senior Product Manager, International

Senior Product Manager

Senior Product Manager

Senior Product Manager, Messenger

Senior Product Manager

Standard Confectionary Lead - Senior Brand Manager

International Strategy & Operations Senior Manager, Commerce

Custody Product Transformation - Senior Product Manager (Vice President)

I want to receive the latest job alerts for senior product manager in dublin, d

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected