Find Lead Jobs in Dublin, D

Workplace Experience Ambassador Team Lead
KSB-Jones Lang LaSalle Services Ir —Dublin, County Dublin
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Trust and Safety Team Lead, International
Whatnot —Dublin, County Dublin
- €63,000–€70,000 a year
- Full-time
- Microsoft Excel
- English
- SQL
- Work from home
Workplace Experience Ambassador Team Lead
JLL —Dublin, County Dublin
- Hospitality
- Customer service
- English
Women National Team Kit Manager
Football Association of Ireland —Dublin, County Dublin
- Weekend availability
- Remote
- Windows
- Microsoft Office
- First Aid Certification
Quick apply
10d
Sales Team Leader
Butternut Box —Dublin, County Dublin
- €50,000–€80,000 a year
- Full-time
- Leadership
- Annual leave
Quick apply
Customer Operations Team Lead M/F/D
Hager Group —Dublin, County Dublin
- ERP systems
- Continuous improvement
- Communication skills
Sales Team Leader
MarketStar —Leopardstown, County Dublin
- €55,000–€70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Sales
- English
- Store discount
- Wellness program
Healthcare Assistant senior/team lead
Be Independent Homecare —Dublin, County Dublin
- €17–€28 an hour
- Full-time
- English
- No degree
- Annual leave
- Referral programme
Quick apply
Care Team Lead (Homecare)
Comfort Keepers Homecare Ireland —Dublin, County Dublin
- Weekend availability
- No degree
- Fuel card
- Annual leave
Quick apply
Team Leader Income Protection Claims, New Ireland Assurance
Bank of Ireland —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- Annual leave
- Employee assistance program
8d
Care Team Lead (Homecare) Nationwide Opportunites
Comfort Keepers Homecare Ireland —Dublin, County Dublin
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Fuel card
Quick apply
Supply Chain Team Lead (Customer Service)
Catalyx —Dublin, County Dublin
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- No degree
Quick apply
Care Team Lead (Homecare) Nationwide Opportunites
Comfort Keepers Ireland —Dublin, County Dublin
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Fuel card
Assistant Manager | Team Leader
Woodie's —Coolock, County Dublin
- Weekend availability
- Sales
- Annual leave
- Sick pay
Early Years Team Leader
Coolmine Therapeutic Community —DUBLIN 15, County Dublin
- €42,169–€46,592 a year
- Full-time
- Management
- Bachelor's degree
- No degree
- Wellness program
- Annual leave
Quick apply
11d
Team Leader - South Dublin
Heritage Homecare —Dublin, County Dublin
- €17–€20 an hour
- Full-time
- English
- No degree
- Annual leave
- Employee assistance program
Quick apply
Social Care Team Leader
Avonbridge Care —Rathmines, County Dublin
- From €19.50 an hour
- Full-time
- Management
- Supervising experience
- Mentoring
- Annual leave
- Employee assistance program
Quick apply
14d
Team Manager - Home Energy
Actavo —Dublin, County Dublin
- €50,000–€56,000 a year
- Weekend availability
- Microsoft Office
- IT
- In-person
- Fuel card
- Annual leave
Care Team Lead (Homecare)
Comfort Keepers Ireland —Dublin, County Dublin
- Weekend availability
- No degree
- Fuel card
- Annual leave
Quick apply
Team Lead, Ads Solutions Engineering
Google —Dublin, County Dublin
- €144,000–€148,000 a year
- Full-time
- Computer Science
- Engineering
- SQL

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Workplace Experience Ambassador Team Lead

KSB-Jones Lang LaSalle Services Ir -
Dublin, County Dublin

Quick apply

Job details

Full-time

Qualifications

Hospitality
Google Docs
Customer service
English
Project management
Front desk
IT
Communication skills

Full job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Guest Services Ambassador - Team Lead

Headline Responsibilities

Reporting directly to the JLL Events and Hospitality Guest Service Ambassador Manager, the GSA Team Lead will provide solid support to the operation and execution of reception and guest experience as a whole. The right person will provide a first class example for our reception team to follow and will make our customers feel welcome, comfortable every time they visit us. This person will need to work collectively as a team and show a passionate understanding of our guests’ needs and requirements, striving to exceed expectations wherever possible.

Leadership

Be accountable for the day to day execution of all Guest Services operations (including the lobby space & reception desks)
Proactively be ‘in the know’ of events happening that affect guest experience
Ensure GSA team are knowledgeable about the business, local area and activities happening to be able to share in conversation or when asked
Ensure GSA Team deliver service as per Salesforce expectations & processes
Book training where necessary for all team members, ensuring a high level of customer service, writing style, communication style and inclusion/diversity
Ensure GSAs are cross trained and have a good level of flexibility whichever role or task that need to cover each day
Be accountable for the execution of pre-registering & checking in all external visitors as per global/regional processes (including H&S and Security protocols)
Drive the education & communication of guest services processes locally to the wider business
Proactively drive initiatives and partake in the development of enhancing customer experience
Plan & manage holiday/authorised absence & last minute absence as needed
Actively track data & report where required
Manage Lobby Hosts, ensuring they executive a fantastic first impression
Team scheduling & overall management
Deep understanding of the Sign - in Enterprise and the Internal ticketing system, proactively driving best practises, feedback, development and implementation of enhancements as required
Proactively contribute to regional/global best practises and processes providing specialist knowledge where necessary
Ensure efficient cloakroom management
Ensure lobby space and reception desks are presentable and show ready at all times
Be the point of escalation where required

Self Presentation

Adhere to global dress code standard and remain smart/polished at all times
Ensure professional personal presentation at all times (including body language etc.)
Exude a friendly, smiley and bubbly demeanour to every visitor

Presentation of Reception & Extended area

Reception desk to have a minimalistic look and be free from clutter
Waiting area to be as per global standard and immaculately presented

Suitable literature on coffee tables if required/approved
Maintain organisation and cleanliness of cloakroom & any allocated storage spaces

Internal & External Customer Relationship Management:

Build strong and lasting rapport with internal and external customers on all levels of seniority (ie. EAs, AEs, VPs, suppliers, vendors, customers etc.)
Actively recognise returning visitors
Be a point of contact for all WPS teams and for key IBPs including techforce, security, health & safety etc.

Security

Adhere to strict corporate security policies at all times
Build strong working relationship with on site security agents
Issue temporary passes as per security process
Promote the importance and process of Security rules and procedures

Administration/Other:

Accurately follow process for pre-registering visitors
Utilise multiple resources to respond to general enquiries
Have an understanding of Client products and the direction of growth for
Participate in company initiatives
Maintain a flexible approach to change in line with business demand and an ever developing company
Adhere to ad hoc requests as outlined by the Workplace Services Management team

Qualifications:

Hospitality/Retail/ Large Reception experience
People management experience essential
Strong Customer service background in a fast paced environment
Intermediate-advanced IT skills (G-mail and Google docs preferred but not essential)
Fluent English essential

Interpersonal skills:

Passionate attitude for Customer service

Friendly, helpful and willing to go the extra mile to help meet our customer’s needs
Able to prioritise effectively

Proactive and positive attitude
Team player & problem solver
Excellent interpersonal and communication skills, including understanding for the use of confidentiality and diplomacy
Excellent multi-tasking, project management and organisational skills
Ability to work in a fast-paced environment and meet deadlines
Strong lead by example attitude

Location:

On-site –Dublin, IRL

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Refine Your Search

lead jobs in dublin, d

Workplace Experience Ambassador Team Lead

Trust and Safety Team Lead, International

Workplace Experience Ambassador Team Lead

Women National Team Kit Manager

Sales Team Leader

Customer Operations Team Lead M/F/D

Sales Team Leader

Healthcare Assistant senior/team lead

Care Team Lead (Homecare)

Team Leader Income Protection Claims, New Ireland Assurance

Care Team Lead (Homecare) Nationwide Opportunites

Supply Chain Team Lead (Customer Service)

Care Team Lead (Homecare) Nationwide Opportunites

Assistant Manager | Team Leader

Early Years Team Leader

Team Leader - South Dublin

Social Care Team Leader

Team Manager - Home Energy

Care Team Lead (Homecare)

Team Lead, Ads Solutions Engineering

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