Find Customer service advisor Jobs

Senior Associate, Customer Supply Chain
West Pharmaceutical Services —Dublin, County Dublin
- €63,300–€80,600 a year
- ERP systems
- Master's degree
- Analysis skills
Call Centre Agent - Breakdown Assistance
The AA Ireland —Dublin, County Dublin
- €27,750–€35,000 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- English
- Annual leave
- Work from home
Quick apply
Customer Service Advisor
AXA —Little Island, County Cork
- €30,850 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Annual leave
10d
Customer Support Specialist
Veta Virtual —Remote
- Full-time
- Remote
- Customer service
- English
- No degree
- Annual leave
- Work from home
Quick apply
Customer Experience Agent
Whatnot —Dublin, County Dublin
- €35,000–€42,500 a year
- Weekend availability
- Hybrid work
- English
- Bachelor's degree
- Work from home
Customer Service Representative Dundalk
Irish Life Financial Services Limited —Dundalk, County Louth
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance program
Customer Support Specialist - (Ireland)
Sendoso —Remote
- Full-time
- Remote
- Communication skills
- Annual leave
- Employee assistance program
6d
Customer Service Agent (CSA)
Klass Energy Ltd —Carlow, County Carlow
- From €15 an hour
- Full-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
11d
BPS Client Service & Support Representative Sr Lead
FIS Global —Remote
- Full-time
- Remote
- Microsoft Office
- Finance
- Supervising experience
12d
Customer Service Agent
Excel Aviation —Dublin, County Dublin
- €31,000–€32,000 a month
- Weekend availability
- Leaving certificate
- No degree
- Employee discount
Quick apply
Customer service advisor
New Shoes —Letterkenny, County Donegal
- From €14.15 an hour
- Part-time
- Sales
- Customer service
- English
- Free parking
- Flexitime
Quick apply
14d
Customer Service Advisor - Fluent Irish Speaker
Abtran —County Cork
- €14.84 an hour
- Weekend availability
- Remote
- Customer service
- English
- Computer skills
- Work from home
- Employee assistance program
Quick apply
Customer Service Agent (CSA) (Maternity Cover)
Klass Energy Ltd —Ballinasloe, County Galway
- From €15 an hour
- Full-time
- Sales
- Customer service
- English
- Employee discount
Quick apply
Customer Service Associate
Davy —Dublin, County Dublin
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick apply
Administrator - Customer Support/Operations
Irish Life Financial Services Limited —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
3d
Customer Service Agent – Fleet Operations Contact Centre
ACETECH —Tullamore, County Offaly
- €34,500 a year
- 12 hour shift
- In-person
- Annual leave
Quick apply
12d
Customer & Security Service Agent
ICTS Ireland —Shannon, County Clare
- €15.38 an hour
- Part-time
- English
- Communication skills
- Wellness program
- Employee assistance program
Customer Service Representative
Multi-Color Corporation —Castlebar, County Mayo
- Day shift
- Microsoft Excel
- Customer service
- Leaving certificate
Quick apply
Travel Sales & Customer Service Agent - Permanent Full-Time role.
Travel Department —DUBLIN 2, County Dublin
- Weekend availability
- Sales
- Customer service
- No degree
- Annual leave
- Employee assistance program
Quick apply
Customer Service Representative
Component Distributors Group —Dublin, County Dublin
- From €33,000 a year
- Full-time
- English
- Forklift
- Driving
- Annual leave
- Employee discount
Quick apply

I want to receive the latest job alerts for customer service advisor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service advisor jobs near

Call Center Representative jobs in Dublin, County Dublin

Customer Service Representative jobs in Dublin, County Dublin

Customer Specialist jobs in Remote

Operations Administrator jobs in Dublin, County Dublin

Senior Supply Chain Specialist jobs in Dublin, County Dublin

Customer Service Representative, Aib Dublin Axa jobs in County Dublin

Sales Development Representative jobs in County Cork

Service Station jobs in County Limerick

Customer Service Representative jobs in Brinny, County Cork

Customer Service Representative jobs in Arklow, County Wicklow

Customer Service Representative jobs in Limerick, County Limerick

Customer Assistant jobs in Mitchelstown, County Cork

Homeless Service jobs in Dublin, County Dublin

Customer Service Representative jobs in Borris In Ossory, County Laois

Customer Service Representative jobs in At Home

Customer Service Representative jobs in Dunmore, County Galway

Customer Service jobs in Wexford, County Wexford

No Experience Customer Service jobs in Dublin, County Dublin

Customer Service Representative jobs in County Galway

Customer Service Representative jobs in Dundalk, County Louth

Senior Associate, Customer Supply Chain

West Pharmaceutical Services -
Dublin, County Dublin

Apply Now

Job details

€63,300–€80,600 a year

Qualifications

EDI
Supply chain
ERP systems
Master's degree
Analysis skills
Bachelor's degree
Data analytics
Data visualisation
Supply Chain Management
Communication skills

Full job description

Requisition ID: 74314
Date: Jul 22, 2026

Location:
Dublin, L, IE

#job-location.job-location-inline { display: inline; }
Department: Supply Chain

Description:
This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation is provided for this opportunity.

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

The Senior Associate, Customer Supply Chain Integration supports strategic customer integration initiatives and reports to the Director, Customer Supply Chain & Transformation. This role enables scalable and standardized customer connectivity through advanced analytics, data integration, and process documentation.

The Senior Associate plays a key role in supporting ERP-to-ERP integration, forecast automation, data exchange standardization, and joint KPI reporting with strategic customers. The role ensures data integrity, system readiness, and repeatable governance standards across customer tiers.

Decision authority includes recommending integration standards, validating data readiness, identifying service or inventory risk exposure, and supporting escalation analysis within assigned customer scope.

Essential Duties and Responsibilities
Prepare and structure data for repeatable and ad hoc strategic customer engagements.
Lead data mapping and validation activities for ERP integration initiatives (EDI, API, ASN, forecast automation).
Ensure master data integrity across item, location, and transactional attributes prior to customer connectivity go-live.
Develop and maintain process documentation, SOPs, and customer integration playbooks.
Build and maintain joint KPI dashboards (service level, forecast accuracy, inventory alignment, lead-time adherence).
Perform root cause analysis for integration discrepancies and data mismatches.
Support customer escalation analysis by quantifying service, capacity, and inventory exposure.
Contribute to standardization of customer onboarding and governance processes across customer tiers.
Provide subject matter expertise to cross-functional project teams.
Mentor junior analysts or project contributors as assigned. #LI-AP1 #LI-HYBRID
Education
Bachelor's Degree required
Master's Degree in SCM preferred
Work Experience
5+ years of supply chain, integration, or data analytics experience required
Experience in regulated industry preferred
Preferred Knowledge, Skills and Abilities
Strong analytical and data visualization capability
Working knowledge of ERP systems and EDI/API frameworks
Understanding of SIOP and supply alignment principles
Ability to document and standardize processes
Strong communication and stakeholder engagement skills
Travel Requirements
10%: Up to 26 business days per year
Physical Requirements
Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Additional Requirements
Able to routinely use standard office equipment such as computers, phones, photocopiers and filing systems.
Make independent and sound judgments.
Multitask, work under time constraints, problem solve, and prioritize.
Excellent communicator with ability to maintain confidentiality and resolve conflicts and ambiguity.
Use written and verbal communication skills effectively.Read and interpret data, information and documents to analyze and solve problems.
Learn and apply new information and new skills.
Able to comply with the company’s safety and quality policies at all times.

Pay Transparency:
The annual base salary range for this position is €63,300.00 - €80,600.00. Total target compensation is determined using objective and gender-neutral criteria, including relevant experience, qualifications, skills, market benchmarks, geographic location, and the scope and responsibilities of the role.

This position may be eligible for variable compensation and other incentive programs in accordance with the terms of the applicable plans within the country of employment. In addition, team members are eligible to participate in the company’s benefits and total rewards programs applicable to their location and employment status.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [email protected]. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.

Apply Now

Refine Your Search

customer service advisor jobs

Senior Associate, Customer Supply Chain

Call Centre Agent - Breakdown Assistance

Customer Service Advisor

Customer Support Specialist

Customer Experience Agent

Customer Service Representative Dundalk

Customer Support Specialist - (Ireland)

Customer Service Agent (CSA)

BPS Client Service & Support Representative Sr Lead

Customer Service Agent

Customer service advisor

Customer Service Advisor - Fluent Irish Speaker

Customer Service Agent (CSA) (Maternity Cover)

Customer Service Associate

Administrator - Customer Support/Operations

Customer Service Agent – Fleet Operations Contact Centre

Customer & Security Service Agent

Customer Service Representative

Travel Sales & Customer Service Agent - Permanent Full-Time role.

Customer Service Representative

I want to receive the latest job alerts for customer service advisor

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected