Find Accenture Jobs in Palmerstown, D

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4116: Creative Design Associate Manager
Accenture —Dublin, County Dublin
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Accenture —Dublin, County Dublin
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Accenture —Dublin, County Dublin
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Trust and Safety Associate - Child Safety - English (CL12) - Additional Languages Preferred

Accenture -
Dublin, County Dublin

Apply Now

Job details

Full-time
3 days ago

Qualifications

Customer service
English
Communication skills

Full job description

Position: Trust & Safety Associate - Child Safety (CL12)
Location: Dublin, Ireland
Contract: 12-month contract (with view to extension)
Working Hours: 24/7 (including Bank Holidays)
Languages: English (additional languages preferred)

Job Description

Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses..

Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this , individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being..

Content moderators serve as an important line of defence by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.

You will be responsible for analysing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the , the user may be exposed to flashing lights or contrasting light and dark patterns..

Review, classify and/or remove sensitive content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the
Engage in conversation around sensitive topics with the purpose of keeping our communities safe

Qualifications & requirements

Strong coping, emotional resilience, and stress-management skills
Excellent comprehension, communication and English language skills.
Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
Strong attention to detail
Comfort synthesizing and analyzing information from multiple streams
Strong critical thinking and decision-making skills
Deep familiarity and passion for the internet, internet platforms, and internet culture
High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
Ability to work well individually and as part of a team
Ability to work differing rotations/shifts and non-standard work hours
Flexibility in meeting changing business needs in a fast-paced environment
Commitment to quality, efficiency, and effectiveness
Previous business process outsourcing, customer service, or content moderation experience is a plus
Over 18 years of age
Shift timings/requirements to work weekends and holidays, 24/7 flexibility
Fully office based in Dublin 3

As part of the interview process, you will be required to complete an English language test and a language test in the relevant language for this role. You will be advised of the level you are required to achieve to successfully carry out the role.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion and/or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

We are a global collective of diverse talents. Innovators improving the way the world works and lives. We provide an accessible, inclusive, open, and welcoming workplace that helps everyone make the most of their professional potential. Discover how we are accelerating equality for all in the workplace.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Inclusion & Diversity

We are a global collective of diverse talents. Innovators improving the way the world works and lives. We provide an accessible, inclusive, open and welcoming workplace that helps everyone make the most of their professional potential. Discover how we are accelerating equality for all in the workplace”.

“Please advise if you have any particular requirements, so we can look into arranging reasonable adjustments to the recruitment process. You can contact us at [email protected].

If you are required to work a night shift as part of this role, you are obliged to complete a night worker health assessment. Please note that it is a requirement of your continued employment, that you are fit to work night shifts.

Apply Now

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accenture jobs in palmerstown, d

Trust and Safety Associate - Child Safety - English (CL12) - Additional Languages Preferred

Internal Audit Specialist - IT

Research Engineer: Machine Learning and Knowledge Representation for Biodata

Digital Business Analyst

Digital Media Analyst

Dev Ops Engineer

Advertising Sales Rep

Digital Marketing - Acquisition - French Speaker

Global QC (Quality Control) Specialist (CL9)

AI/ML Computational Science

Mid-Market AI Business Partner - French Speaking

Front-End Lead Developer

Security Operations Center Technology Associate Manager

Workday Record to Report

Cloud Platform Engineer

Job Posting Title CHC Holdings Specialist

4116: Creative Design Associate Manager

Senior Java Engineer – Payments (ICON IPF)

Customer Strategy and Growth Consultant

Digital Marketing - Account Manager - Nordic Speaker

I want to receive the latest job alerts for accenture in palmerstown, d

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