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Global Service Program Manager - ACM Mervue

Medtronic -
Galway, County Galway

Apply Now

Job details

Full-time
€85,520–€128,280 a year

Qualifications

Microsoft Excel
Financial modelling
Project management
Bachelor's degree
Recruiting
Pivot tables
Leadership
Communication skills

Full job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Job is being posted as flexible work arrangement - candidates should be within commuting distance of Medtronic Galway office. Expect full-time in-person presence during onboarding period, and 1-2 days per week in office on an ongoing basis.

Medtronic

At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations.

Our Purpose

Global Service Program Manager, you will manage a variety of complex projects and programs to deliver on key business strategies and initiatives. You will work across functions, departments, business units, and geographies utilizing project management and program leadership skills to shape our business. You will become an integral part of the Service organization driving key initiatives to increase both internal and external customer satisfaction.

Be a leader and innovator, while becoming part of the Medtronic family.

Come for a job, stay for a career!

A Day in The Life Of:

As the Global Service Program Manager you will manage projects and programs by:

Applying strong project management and program leadership skillsets to plan, initiate, monitor, track, and ultimately deliver service-related projects and programs.
Lead cross-functional teams for Service projects and programs for the Acute Care & Monitoring operating unit, with a particular focus on business process improvement and development of Service-wide systems and mature cross-functional partnerships.
Providing service design input on new product development projects.
Developing and implementing global service strategy for existing and new products.
Developing and implementing processes across Service to standardize and drive consistency.
Partnering with cross-functional, global teams to define, implement, and monitor processes and systems to improve service delivery for both internal and external customers.
Conveying, driving and escalating project statuses, issues, and successes through effective communication with team members, stakeholders, and upper management.
Effectively meeting milestones and deadlines in an autonomous environment.
Becoming a service business expert and apply that knowledge to educate and mentor others.
Applying broad business acumen, including financial modeling, ROI, and other cost/benefit tools.
Learning and applying a strong understanding of the Service business, products, and clinical applications.
Learning and applying a strong understanding of Medtronic Service strategies and a solid general business understanding to drive business growth objectives.
Leading and participating in continuous improvement activities across the Service organization.
Enforcing quality standards within every project and all day-to-day activities.

Key Skills & Experience

Bachelors degree required
Minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience

Nice to have

PMP Certification (or ability to attain within 1 year)
3+ years of experience with medical devices and systems, imaging technology, or other technical disciplines
Strong written and verbal communication skills
Microsoft Excel expertise (functions, expressions, pivot tables, formulas, data sets)
3+ years of experience leading diverse and complex projects and programs
Independent thinker with the ability to take both a commercial and operational view of complex situations
Ability to solve highly complex problems across multiple business functions

Medtronic offer a competitive salary and flexible Benefits Package

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.

Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.

If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.

If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected] . ‌

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Ireland: 85,520.00 EUR - 128,280.00 EUR |

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

Apply Now

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