Find Servicenow system Jobs in Dublin, D

Temp - Information Technology Cross-Function Associate
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- Microsoft Excel
- Microsoft Office
- Analysis skills
ServiceNOW Configuration Analyst
Elwood Roberts —Dublin, County Dublin
- €250–€300 a day
- Full-time
- Data analysis skills
- Project management
- IT
Quick apply
Senior Analyst, Cyber Risk and Compliance
Digital Realty —Dublin, County Dublin
- Full-time
- English
- Analysis skills
- Bachelor's degree
ServiceNow System Architect
Capgemini Sogeti —Dublin, County Dublin
- English
- Leadership
- Communication skills
7d
AI Agentic Prompt Engineer
DocuSign —Dublin, County Dublin
- Azure
- AWS
- Bachelor's degree
ServiceNow System Architect
Capgemini —Dublin, County Dublin
- English
- Leadership
- Communication skills
7d
Senior Business Systems Analyst - ServiceNow
PlayStation Global —Dublin, County Dublin
- €80,800–€121,200 a year
- Agile
- AI
- SDLC
Quick apply
ServiceNow Platform Architect
Aptiv plc —Dublin, County Dublin
- Azure
- Computer Science
- DevOps
- Gym membership
AI Agentic Engineer
DocuSign —Dublin, County Dublin
- Azure
- AWS
- Bachelor's degree
Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
IT Infrastructure Analyst (IT Knowledge Management – Communication and Documentation)
Eurofins —Dublin, County Dublin
- Full-time
- Hybrid work
- Computer science
- English
- Analysis skills
Quick apply
13d
ServiceNow System Architect
Sogeti —Dublin, County Dublin
- English
- Leadership
- Communication skills
7d
Associate Systems Administrator
CarGurus —Dublin, County Dublin
- €38,000–€48,000 a year
- On call
- Communication skills
Temp - Information Technology Cross-Function Assistant Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- Microsoft Excel
- Microsoft Office
- No degree
ASPIRE GSC – Service Desk Level 1/Level 2 Analyst
Version 1 —Dublin, County Dublin
- €35,000–€43,000 a year
- Weekend availability
- Azure
- Oracle
- Customer service
- Employee assistance program
- Employee discount
Quick apply
Privileged Access Management Engineer
American International Group UK Limited, Ireland Branch & AIG Europe S.A. (Ireland Branch) —DUBLIN 1, County Dublin
- Full-time
- Azure
- Oracle
- Windows
Quick apply
Senior IT Business Analyst - Lead to Cash
Aptiv plc —Dublin, County Dublin
- Computer Science
- Master's degree
- Analysis skills
Senior IT Business Analyst – Record to Report
Aptiv plc —Dublin, County Dublin
- Oracle
- Computer Science
- Master's degree
- Gym membership
Solutions Analyst III
JPMorganChase —DUBLIN 2, County Dublin
- Full-time
- Analysis skills
- Agile
- Communication skills
7d
Software Vendor Management
eBay Inc. —Dublin, County Dublin
- Full-time
- Project management
- Presentation skills
- Bachelor's degree

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Temp - Information Technology Cross-Function Associate

Sumitomo Mitsui Banking Corporation -
Dublin, County Dublin

Apply Now

Job details

Qualifications

Jira
Microsoft Excel
Financial auditing
Microsoft Office
Analysis skills
Confluence
Splunk
ServiceNow
Middleware
Communication skills
PowerShell
Information Technology

Full job description

1 Jul 2026

Dublin, D, IE, D02 KF20

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Who we are

‘Sumitomo Mitsui Finance Dublin Limited (SMFD) is a wholly owned subsidiary of SMBC. It was established in 1989 and is now located in contemporary offices in the heart of Dublin’s Georgian quarter. It is a Centre of Excellence for SMBC’s business in Europe, Middle East & Africa and provides a growing range of intra-group services across a variety of Control and Support functions’.

Role Summary

This role is responsible for the end-to-end application management and production support of a suite of Compliance systems, including Communication Surveillance, Trade Surveillance, Employee Conflicts of Interest, and associated regulatory platforms.

Operating within the Back Office Application Management team, the role forms part of a wider cross-functional support model alongside Front Office and Middleware teams. It is focused on ensuring the stability, integrity, and regulatory compliance of critical applications, while providing effective incident management and contributing to continuous improvements in service delivery, controls, and operational resilience.

Position Description

This role provides hands-on production support for Compliance platforms, focusing on incident resolution, user support, and maintaining system availability. The Associate will manage incoming requests, perform daily monitoring activities, and escalate issues where required.

The role also supports change initiatives, audit activities, and documentation, while contributing to process improvements under the guidance of senior team members. Collaboration across technology teams and stakeholders is essential.

Key Responsibilities:
Manage user requests and incidents, ensuring timely resolution and escalation where needed
Perform batch monitoring and daily operational checks
Support change management activities in collaboration with business and technology teams
Engage with vendors to track and resolve issues
Assist with audit requests and control evidence gathering
Support project delivery by contributing to testing and controlled releases
Assist with release management across PROD / REL / QA / UAT environments
Coordinate with infrastructure teams to support platform stability
Follow service delivery processes to ensure consistent support standards

This role reports to the Back Office Application Management Team Lead and works closely with wider Application Management teams to support a stable and compliant platform environment.

Skills - Knowledge - Experience

Essential:
Experience in Application / Production Support or a similar operational environment
Basic understanding of Incident and Change Management processes
Strong communication skills, with the ability to engage effectively with both peers and senior stakeholders
Proven ability to work collaboratively within a team environment
Strong analytical, problem-solving, and critical-thinking skills

Desirable:
Exposure to Compliance or Regulatory systems (e.g. surveillance, conflicts of interest platforms)
Awareness of audit, risk, and regulatory processes
Experience working with third-party vendors and external support teams
Understanding of financial markets or regulatory environments, or a willingness to develop this knowledge

Systems / Applications:
Exposure to support and/or development tools such as AutoSys, Splunk, PowerShell, ServiceNow, and JIRA
Familiarity with service management and collaboration tools (e.g. ServiceNow, JIRA, Confluence)
Proficiency in Microsoft Office applications, particularly Excel
Competencies
Customer Focus
Driving Change
Driving Results
Embraces Diversity
Enterprise Leadership
Judgement and Decision Making
Risk Management
Strategic and Visionary
Trust and Integrity
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About SMBC

A trusted partner for the long term
United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, we deliver a full suite of corporate finance products and solutions to our customers, including corporate, structured and trade finance, leveraged finance, loan market and treasury products. We can also provide investment banking and advisory services and a range of innovative solutions in global capital markets.
about what we do and who we are at https://www.smbcgroup.com/emea/careers

Apply Now

Refine Your Search

servicenow system jobs in dublin, d

Temp - Information Technology Cross-Function Associate

ServiceNOW Configuration Analyst

Senior Analyst, Cyber Risk and Compliance

ServiceNow System Architect

AI Agentic Prompt Engineer

ServiceNow System Architect

Senior Business Systems Analyst - ServiceNow

ServiceNow Platform Architect

AI Agentic Engineer

Senior IT Lead and Delivery Manager

IT Infrastructure Analyst (IT Knowledge Management – Communication and Documentation)

ServiceNow System Architect

Associate Systems Administrator

Temp - Information Technology Cross-Function Assistant Vice President

ASPIRE GSC – Service Desk Level 1/Level 2 Analyst

Privileged Access Management Engineer

Senior IT Business Analyst - Lead to Cash

Senior IT Business Analyst – Record to Report

Solutions Analyst III

Software Vendor Management

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