Find Customer & consumer data Jobs in Donnybrook, D

Client Services - Level 1 Support
Fiserv —Dublin, County Dublin
- Weekend availability
- English
- Microsoft Office
- SQL
Brand Manager
Zayan Agency —Dublin, County Dublin
- €40,248.61–€73,689.26 a year
- Part-time
- Hybrid work
- Marketing
- Microsoft Office
- Analysis skills
- Work from home
- Gym membership
Quick apply
Reconciliations Assistant
JaJa Finance Ltd —Dublin, County Dublin
- Remote
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance program
Quick apply
Digital Marketing & eCommerce Manager
The Outdoor Scene —Dublin, County Dublin
- From €48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Sick pay
Quick apply
11d
RL Global Commodity Manager, re:Cycle Reverse Logistics
Re:Cycle Reverse Logistics Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Engineering
Software Development Engineer II, Transactional Data Storage
Amazon Development Centre Ireland Limited —Dublin, County Dublin
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Manager, Data Management & Analysis
paypal —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Oracle
- Computer Science
- Annual leave
People Operations Administrator
Central Bank —Dublin, County Dublin
- €35,046 a year
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Human resources
- Work from home
8h
AI/ML Agent Engineer — Front-End Focus
eBay Inc. —Dublin, County Dublin
- Full-time
- JavaScript
- AI
- Python
Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Data analysis skills
Event Program Coordinator - Dublin - 9 Month FTC
Algomarketing® —Dublin, County Dublin
- €200–€275 a day
- Hybrid work
- Project management
- Bachelor's degree
- Communication skills
Quick apply
Group Head of Data Analytics and Consumer Insights (FTC)
Applegreen Stores —Dublin, County Dublin
- Full-time
- Management
- Master's degree
- Analysis skills
Quick apply
12d
Procurement Executive
Central Bank —Dublin, County Dublin
- €39,871–€70,744 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
4h
Global SAP Sales Ops Functional Analyst
PlayStation Global —Dublin, County Dublin
- €73,600–€110,400 a year
- Hybrid work
- Analysis skills
- No degree
- Wellness program
- Annual leave
Software Development Engineer II
CarGurus —Dublin, County Dublin
- €56,000–€67,000 a year
- Java
- AWS
- JavaScript
OMP Consultant
Bluecrux —Dublin, County Dublin
- Full-time
- Hybrid work
- Engineering
- ERP systems
- System design
Quick apply
Customer & Consumer Data Product Owner
Glanbia Foods —DUBLIN 24, County Dublin
- Hybrid work
- Azure
- Master's degree
- SQL
Reporting Analyst ( 6 Months FTC)
Mars Capital —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
13d
Sr Machine Learning Engineer
paypal —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Engineering
- Annual leave
VT Provider Operations
Circit Limited —Dublin, County Dublin
- Full-time
- Remote
- Azure
- DevOps
- SQL
Quick apply

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Client Services - Level 1 Support

Fiserv -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
English
Microsoft Office
SQL
ServiceNow
Phone etiquette
Communication skills

Full job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Services - Level 1 Support

What does a successful Client Services Level One Support do?
A successful Client Services Level 1 Support at Fiserv delivers reliable, timely frontline support that helps clients get back to life — not just their financial services. You’ll embody our Partner in Possibility mindset by resolving inquiries, coordinating with internal teams, and protecting client trust through clear communication and follow-through. You’ll contribute to team excellence and continuous improvement while representing the One Fiserv culture in every interaction.

What you will do:

Own client inquiries by analysing, investigating, and resolving issues through telephone, email, and internal systems
Manage and resolve a high-volume inquiry queue (typically 20–50 interactions per day) while consistently meeting SLA targets
Analyse production and statistical data to identify root causes and recommend solutions for recurring issues
Escalate critical incidents to management and coordinate with Level 2 and Level 3 teams for timely resolution
Coach and upskill peers by sharing knowledge, documenting steps, and contributing to team best practices
Educate and onboard new and existing clients on platform use and processes as needed
Support back-end administration tasks and prepare data for audits and walkthroughs
Use SQL to perform data analysis and database maintenance tasks

What you will need to have:

Exceptional written and verbal communication skills in English with strong telephone etiquette
Client-focused approach with demonstrated empathy and service orientation
Advanced analytical and logical problem-solving ability, with attention to detail
Proficiency with MS Office; working knowledge of SQL for querying and analysis
Flexibility to work alternate shifts between 8:00 AM and 6:00 PM, provide holiday and rotational weekend coverage, occasional late evenings, and travel as required

What would be great to have:

Experience in payments or fintech client support environments (OmniPay platform exposure desirable)
Familiarity with ticketing systems (ServiceNow, JIRA, or similar) and incident management processes
Experience conducting client training sessions and internal stakeholder calls
Background supporting audits and preparing reconciliations or data extracts
Certifications such as ITIL or customer service training

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply Now

Refine Your Search

customer & consumer data jobs in donnybrook, d

Client Services - Level 1 Support

Brand Manager

Reconciliations Assistant

Digital Marketing & eCommerce Manager

RL Global Commodity Manager, re:Cycle Reverse Logistics

Software Development Engineer II, Transactional Data Storage

Manager, Data Management & Analysis

People Operations Administrator

AI/ML Agent Engineer — Front-End Focus

Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management

Event Program Coordinator - Dublin - 9 Month FTC

Group Head of Data Analytics and Consumer Insights (FTC)

Procurement Executive

Global SAP Sales Ops Functional Analyst

Software Development Engineer II

OMP Consultant

Customer & Consumer Data Product Owner

Reporting Analyst ( 6 Months FTC)

Sr Machine Learning Engineer

VT Provider Operations

I want to receive the latest job alerts for customer & consumer data in donnybrook, d

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