Find It operational governance & continuous improvement Jobs in Dublin, D

IT Applications Administrator
PlayStation Global —Dublin, County Dublin
- €50,700–€76,100 a year
- Hybrid work
- Microsoft Access
- Driving
- Scripting
- Wellness program
- Annual leave
IT Operational Governance & Continuous Improvement Lead
Eirgrid —Dublin, County Dublin
- Analysis skills
- Communication skills
Quick apply
4d
IT Operation Specialist
Elwood Roberts —Dublin, County Dublin
- €35,000–€40,000 a month
- Full-time
- Spanish
- Microsoft Excel
- Management
Quick apply
Workforce & Queue Management Analyst
TikTok —Dublin, County Dublin
- Microsoft Excel
- Social media management
- SQL
9d
IT Manager
D/RES Properties —Donnybrook, County Dublin
- Full-time
- Microsoft Access
- Computer Science
- Master's degree
Senior IT Lead and Delivery Manager
Teleperformance —Dublin, County Dublin
- On call
- Azure
- Computer Science
- Master's degree
Radiology Onboarding & Engagement Administrator
Medica —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Fincrime Operations Manager
Microsoft —Dublin, County Dublin
- €80,000–€136,400 a year
- Full-time
- Bachelor's degree
- No degree
- AI
9d
Information Technology Cross-Function Assistant Vice President
Sumitomo Mitsui Banking Corporation —Dublin, County Dublin
- €49,000–€93,000 a year
- Hybrid work
- Computer Science
- No degree
- Agile
- Annual leave
Cyber Operations Engineer
Tata Consultancy Services —Swords, County Dublin
- Call to connect
- No degree
- Scripting
- Python
Data Analytics Specialist
Canada Life Group Services —Dublin, County Dublin
- Full-time
- Hybrid work
- SQL
- AI
- Communication skills
1d
Head of Application Service and Finance Technology – Europe
U.S. Bank National Association —DUBLIN 18, County Dublin
- €138,380–€162,800 a year
- Full-time
- Master's degree
- Bachelor's degree
- Business
Service Delivery & Operations Manager
Paymentology —Dublin, County Dublin
- Full-time
- Remote
- Azure
- AWS
- Analysis skills
Senior Business Systems Analyst - ServiceNow
PlayStation Global —Dublin, County Dublin
- €80,800–€121,200 a year
- Agile
- AI
- SDLC
Quick apply
EHR Training Lead
UPMC —Dublin, County Dublin
- Hybrid work
- System design
- Clinic
- Bachelor's degree
- Annual leave
Program Manager
MongoDB —Dublin, County Dublin
- Hybrid work
- Azure
- Salesforce
- ERP systems
M&A Integration & Separation Manager
Deloitte —Dublin, County Dublin
- €73,600 a year
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Clinical Data Analytics Lead
Novartis —Dublin, County Dublin
- €55,370–€102,830 a year
- Full-time
- Hybrid work
- English
- Python
Chief Information Officer
ACE Money Transfer —Dublin, County Dublin
- Full-time
- Computer Science
- Engineering
- Master's degree
Quick apply
Research & Evaluation Manager
Community Creations —Dublin, County Dublin
- From €52,124 a year
- Hybrid work
- Doctoral degree
- Research
- Budgeting
- Annual leave
Quick apply
10d

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IT Applications Administrator

PlayStation Global -
Dublin, County Dublin

Apply Now

Job details

€50,700–€76,100 a year

Benefits

Wellness program
Annual leave
Employee discount

Qualifications

Jira
Microsoft Access
RBAC
Driving
Scripting
SharePoint
ServiceNow
PowerShell
Intune

Full job description

Position Type:

Location(s):

Ireland, Dublin

Date Posted:

Job ID:

R-124247

Why Sony Interactive Entertainment?

Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.

IT Applications Administrator

As an IT Applications Administrator, you will have a vital operational role in supporting and advancing Microsoft 365 and identity services at enterprise scale. This is a hands-on, operations-centered position responsible for ensuring platform stability, addressing incidents, and promoting automation across core Microsoft services including Microsoft Entra ID, Exchange Online, SharePoint Online, Teams, OneDrive, and related security and compliance features.

The ideal candidate brings strong operational rigor, deep identity expertise, and experience working within structured IT service management environments. You are comfortable balancing reactive operational support with proactive platform improvement. This is your opportunity to join a world-class team and make a significant impact!

Responsibilities

Microsoft 365 & Identity Operations

Manage daily administration and operational support for Microsoft 365 and Entra ID services.
Triage and resolve incidents and service requests across identity, messaging, collaboration, and access platforms.
Perform root cause analysis and implement long-term remediation to reduce recurring issues and technical debt.
Manage identity lifecycle processes, RBAC, privileged role governance, Conditional Access, MFA, and authentication policies.
Troubleshoot authentication and access issues using Entra ID audit and sign-in logs.
Coordinate Exchange Online, including mail flow, transport rules, mailbox management, permissions, and email security configurations such as SPF, DKIM, DMARC, and anti-spam/phishing controls.
Operate within an enterprise ITSM framework (e.g., ServiceNow or Jira Service Management), managing tickets in alignment with SLAs and operational benchmarks.
Develop dashboards and reporting to track ticket trends, SLA adherence, and overall platform health.
Maintain runbooks and knowledge documentation while driving continuous service improvement and automation.

Automation, Integrations & Microsoft Graph

Develop and sustain PowerShell automation for Microsoft 365 and identity management.
Register and manage Entra ID applications, including service principals, API permissions, and consent models.
Implement secure Microsoft Graph integrations using delegated and application permissions, ensuring least-privilege access and accurate certificate and secret management procedures.

Qualifications:

5+ years of hands-on experience coordinating Microsoft 365 and identity platforms in an enterprise environment.
Solid operational knowledge of Microsoft Entra ID and Exchange Online.
Experience supporting enterprise IT service operations using ITSM platforms (e.g., ServiceNow, Jira Service Desk), with understanding of SLAs, incident management, and reporting.
Direct involvement in handling Entra ID application registrations and Microsoft Graph integrations, including delegated as opposed to application permission models.
Proficient in PowerShell scripting for managing Microsoft 365 environments.

Preferred:

Experience working with Microsoft Intune and its integration with Conditional Access.
Experience working with Microsoft 365 migration solutions like ShareGate, AvePoint, or Quest.
Familiarity with Power Platform governance and security controls.
Experience supporting large-scale or global enterprise environments.
Familiarity with Microsoft 365 security and compliance tools (DLP, eDiscovery).
Experience supporting tenant-to-tenant migrations across Exchange, SharePoint, OneDrive, and Teams, including post-migration validation, permissions remediation, integration reconfiguration, and broader Microsoft platform modernization efforts.

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE’s top-tier benefits package that includes paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package.

The estimated base pay range for this role is listed below.

€50.700—€76.100 EUR

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Apply Now

Refine Your Search

it operational governance & continuous improvement jobs in dublin, d

IT Applications Administrator

IT Operational Governance & Continuous Improvement Lead

IT Operation Specialist

Workforce & Queue Management Analyst

IT Manager

Senior IT Lead and Delivery Manager

Radiology Onboarding & Engagement Administrator

Fincrime Operations Manager

Information Technology Cross-Function Assistant Vice President

Cyber Operations Engineer

Data Analytics Specialist

Head of Application Service and Finance Technology – Europe

Service Delivery & Operations Manager

Senior Business Systems Analyst - ServiceNow

EHR Training Lead

Program Manager

M&A Integration & Separation Manager

Clinical Data Analytics Lead

Chief Information Officer

Research & Evaluation Manager

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