Find Head of workplace Jobs in Dublin County Dublin

Head of Support Delivery, gUP Operations
Google —Dublin, County Dublin
- €178,000–€183,000 a year
- Full-time
- Project management
- Bachelor's degree
- No degree
Head of Aviation KYC Onboarding Premium Services
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Head of Measurement Foundations, International
Google —Dublin, County Dublin
- €176,000–€181,000 a year
- Full-time
- Master's degree
- Project management
- Bachelor's degree
7h
Head of Product (Fraud)
Revolut —Dublin, County Dublin
- €9,600–€10,600 a month
- Full-time
- Remote
- No degree
- Product management
- AI
Service Desk Manager
Viatel —Dublin, County Dublin
- €60,000–€70,000 a year
- Azure
- Customer service
- Analysis skills
10d
Head of EMEA Sales
Trulioo —Dublin, County Dublin
- Full-time
- Remote
- Sales
- Master's degree
- Bachelor's degree
- Annual leave
Assistant Project Manager
Chadwicks Group —Dublin, County Dublin
- €45,000–€50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Sick pay
Sales Operations Manager - Dublin
Lidl —Dublin, County Dublin
- €89,500–€121,000 a year
- Full-time
- Analysis skills
- Communication skills
- Employee assistance program
11d
Onboarding Specialist
BNP Paribas —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
7d
Head of Risk, Compliance and Assurance (AP Grade)
Irish Medical Council —Dublin, County Dublin
- €83,113 a year
- Full-time
- Hybrid work
- Continuous improvement
- Business
- Leadership
- Annual leave
- Employee assistance program
Quick apply
Donor Development Manager
Concern Worldwide —Dublin, County Dublin
- €57,683–€64,092 a year
- Full-time
- Remote
- Marketing
- Analysis skills
- Project management
2d
Head of Field Sales
PrepayPower —Dublin, County Dublin
- €70,000–€90,000 a year
- Full-time
- Sales
- Analysis skills
- Annual leave
- Employee assistance program
Quick apply
Ireland Head of Financial Reporting
Citi —Dublin, County Dublin
- €109,920 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Accounting
Head of Buying - Homeware
Primark —DUBLIN 1, County Dublin
- Leadership
- Negotiation
Territory Manager - Munster
Nestlé Health Science —DUBLIN 24, County Dublin
- €47,000–€48,000 a year
- Full-time
- Sales
- Analysis skills
14d
Mid-Market Account Executive (Hungarian Market)
Revolut —Dublin, County Dublin
- €9,500–€14,600 a month
- Full-time
- Remote
- Sales
- Salesforce
- English
Head of Retail, International Growth, Large Customer Sales, EMEA
Google —Dublin, County Dublin
- €156,000–€160,000 a year
- Full-time
- Sales
- Bachelor's degree
- No degree
8d
Head of Buying - Lingerie
Primark —DUBLIN 1, County Dublin
- Manufacturing
- Leadership
- Negotiation
Group Head of Talent Acquisition
Bon Secours Health System Ireland —Dublin, County Dublin
- Full-time
- Social media management
- Microsoft Office
- Analysis skills
4d
Fundraising Coordinator
Merchants Quay Ireland —Dublin, County Dublin
- €53,933–€58,493 a year
- Full-time
- Marketing
- Analysis skills
- Project management
- Annual leave
- Work from home
Quick apply

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Head of Support Delivery, gUP Operations

Google -
Dublin, County Dublin

Apply Now

Job details

Full-time
€178,000–€183,000 a year

Qualifications

Vendor management
Quality management
Project management
Bachelor's degree
Leadership
Communication skills

Full job description

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
13 years of experience managing operations and leading cross-regional teams.
Experience in vendor management processes, including managing global vendors, executing multi-year agreements, and managing extended workforce projects.

Preferred qualifications:

Experience in operations strategy and cost/quality management.
Expertise in program management and implementing strategic initiatives in fluid environments.
Exceptional communication, leadership, and collaboration skills with the ability to influence stakeholders at all levels.
Excellent investigative, structured problem-solving, and critical thinking skills with a global mindset.

About the job

The gTech Users & Products (gUP) Service Delivery team powers the vendor workforce behind much of this work. We work with dozens of vendor partners across the globe, and stakeholders throughout the company. We run a hugely diversified set of operations, from call centers to technical development, human judgment to translation vendors.

As a leader in Service Delivery, you will be responsible for the strategic direction and operational management of vendor performance across your capabilities and workflows. You will apply your project management expertise to evaluate vendor outcomes against established objectives, ensuring high-quality work products and consistent Service Level Agreement (SLA) compliance. By understanding the priorities of key stakeholders, you will align vendor output with their expectations to drive both user and stakeholder satisfaction

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €178000 - €183000 (EUR) + 25% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

Drive large-scale transformational initiatives and exceptional operations with vendor partners. Provide operational leadership by engaging and inspiring service provider teams to exceed expectations and deliver exceptional experiences.
Establish and lead programs to sustainably expand continuous improvement across operations. Identify opportunities to streamline and re-engineer processes to boost efficiency and quality, while operationalizing solutions alongside cross-functional stakeholders and vendor partners.
Partner with senior regional and product stakeholders to define, influence, and achieve shared objectives. Lead the development and refinement of service strategies and cross-team processes, ensuring all documentation and training materials remain current.
Foster a culture of healthy teamwork and collaboration to drive team velocity and success. Support team members' professional growth by understanding their motivations and ensuring work is allocated thoughtfully and equitably.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Apply Now

Refine Your Search

head of workplace jobs in dublin county dublin

Head of Support Delivery, gUP Operations

Head of Aviation KYC Onboarding Premium Services

Head of Measurement Foundations, International

Head of Product (Fraud)

Service Desk Manager

Head of EMEA Sales

Assistant Project Manager

Sales Operations Manager - Dublin

Onboarding Specialist

Head of Risk, Compliance and Assurance (AP Grade)

Donor Development Manager

Head of Field Sales

Ireland Head of Financial Reporting

Head of Buying - Homeware

Territory Manager - Munster

Mid-Market Account Executive (Hungarian Market)

Head of Retail, International Growth, Large Customer Sales, EMEA

Head of Buying - Lingerie

Group Head of Talent Acquisition

Fundraising Coordinator

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