27 St. Stephen's Green, Dublin, Dublin, Ireland
POSITION SUMMARY
The HR & Training Manager is responsible for leading the Human Resources function across the Hotel, ensuring the delivery of effective people strategies, recruitment oversight, employee relations, performance management, engagement, compliance and workforce planning initiatives. The role also oversees the hotel's learning and development framework, including onboarding, compliance training, leadership development and operational learning programmes, ensuring associates and leaders are equipped to achieve operational and business objectives. Working in partnership with department leaders, the HR & Training Manager drives a high-performance culture, supports organisational capability and promotes an exceptional employee experience.
CRITICAL TASKS
Skills and Knowledge
Training & Development
Lead the hotel's learning and development strategy, ensuring associates and managers have the skills and knowledge required to achieve operational and business objectives.
- Oversee the coordination and delivery of onboarding, orientation, operational, leadership and compliance training programmes across the property.
- Partner with departmental leaders and the L&D Lead to identify training needs and implement effective learning solutions.
- Monitor training effectiveness through completion rates, compliance metrics, audit results, associate feedback and other learning KPIs.
- Ensure mandatory training requirements are completed in line with company standards and Irish legislative requirements.
Talent Management & Workforce Planning
- Manage the performance review process, ensuring timely completion of appraisals, development plans and associated pay progression activities.
- Coach managers on performance management, talent development and succession planning.
- Support internal talent mobility, promotions and career progression opportunities across the hotel.
- Partner with operational leaders on workforce planning and organisational capability requirements.
- Provide oversight and strategic direction for recruitment activities in partnership with the Recruitment Manager.
Associate Relations
Total Compensation
- Manage associate benefits administration, including enrolment, eligibility changes, annual renewals and communication of benefit programmes.
- Ensure the HR team and managers are equipped to support associates with benefits-related queries.
- Support compensation practices by reviewing market data and making recommendations to the Director of Human Resources.
- Oversee payroll-related processes to ensure accuracy and compliance with company policies and Irish employment legislation.
Human Resources Leadership & Team Management
- Lead, develop and support the Human Resources team, ensuring appropriate capability, resources and succession plans are in place.
- Provide coaching, mentoring and performance management to HR team members, setting clear objectives and promoting accountability.
- Oversee onboarding, training and cross-functional development of HR team members.
- Foster a collaborative, inclusive and high-performing team culture.
- Manage employee relations matters within the HR team in compliance with company policy and Irish employment legislation.
- Ensure consistent communication of business priorities, organisational changes and departmental objectives across the HR function.
Administration
- Ensure employee records are maintained securely and confidentially in accordance with GDPR, Irish employment legislation and company retention requirements.
- Maintain HR systems, policies, job descriptions and employment documentation, ensuring accuracy, compliance and alignment with operational requirements.
- Ensure statutory employment information and workplace notices are maintained in accordance with legal requirements.
- Support internal and external audits by maintaining accurate and compliant HR records and systems.
Policies & Procedures
- Maintain the highest standards of confidentiality.
- Ensure compliance with GDPR, Irish employment legislation and company policies.
- Apply HR policies and procedures fairly and consistently.
- Promote a culture of integrity, professionalism and accountability.
- Identify and escalate compliance risks and policy breaches as appropriate.
CRITICAL COMPETENCIES
- Employee Relations & Compliance
- Employment Law & HR Compliance
- Ethical Practice & Confidentiality
- Policy Interpretation & Application
Learning & Development
Training Facilitation
Learning Programme Development
Talent Development
Succession Planning
Change Management
Communication & Influence
Communication
Active Listening
Presentation & Facilitation Skills
Stakeholder Management
Personal Attributes
Integrity
Professionalism
Resilience
Adaptability
Customer Service Orientation
Education
Third-level qualification, diploma, or equivalent in Human Resources, Business, Learning & Development, or a related discipline.
Professional Qualification
CIPD qualification essential.
Related Work Experience
Minimum 5 years' experience in Human Resources and Learning & Development.
Experience leading and developing teams required.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
