Position Title: Catering Assistant/General Operative
The Employer:
Crosscare is the social care agency of the Dublin Diocese and is a registered charity.
Crosscare delivers services with a servant leadership ethos. Crosscare’s Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence.
Crosscare exists to support people and families when they face difficult challenges in life and when they find it hard to get the help they need. Crosscare focuses on helping people when they need it most or when they can’t find support anywhere else.
Location: Crosscare’s Portland Café, 35 Dunne St, Portland Row. Dublin 1
Work Schedule: 30 hours per week Monday – Friday 07.30- 2.30
Contract: 6 Months
Salary:€ 26,619 – €30,480 Depending on Experience
Reporting to: Manager
The Role:Crosscare Food Services: The Portland Café
The Portland café is a Crosscare community café which provides a welcoming, friendly environment where people from the community can access an affordable home-cooked meal. The café encourages a sense of community spirit through eating together and social gatherings and also aims to improve awareness on healthier lifestyles and diet.
General Responsibilities:
Provide catering support in the preparation and serving of food and beverages and other catering duties.
To ensure the manager/cook is kept up to date on stock levels so as to avoid any stock running low.
Sweeping/hoovering/mopping the floor to ensure area is kept free of debris and spills in kitchen and corridors.
Maintaining a high standard of cleanliness in the kitchen/cafe adhering to the cleaning schedule daily including kitchen equipment, fridges, surfaces, storage areas, shelving etc.
Operate till and handling cash in line with Café procedures.
Refuse management.
Supporting the work of the Crosscare Food Poverty Case Work service based in the Portland Café incl. handing out food support parcels as needed.
Adhering to all HACCP guidelines ensuring a clean working environment & maintain good personal hygiene/clean uniform and appearance.
To carry out tasks as deemed appropriate by the manager in relation to the role.
Expectations:
To inform manager of any issues that may arise.
To maintain good Health and Safety standards and hygiene practice when handling food /using equipment and promote same to guests.
To maintain open communication with staff and manager incl. cancellation of shifts and handovers
To observe Crosscare Health & Safety Procedures.
To observe clear professional boundaries in relations with customers.
To respond to difficult situations appropriately as guided by the staff team/manager.
To respect guests right to confidentiality in our relationship with them as per the Crosscare Confidentiality and Code of Conduct policies.
To promote respect, diversity and equal opportunity.
To be able to work as part of a team as well as use own initiative.
Personal Skills/Attributes:
Qualification Required & Experience Required
Support & Learning opportunities offered to candidate:
Benefits:
Competitive salaries
Generous annual leave
Additional leave for long service
Training and Development Programmes
Employee Assistance Programme
Digital Doctor Service
Competitive pension plan
Bike to Work Scheme
In Crosscare, we approach our work with an attitude of service, showing love, care and kindness in all interactions with others. We treat people with a level of respect they will remember long after our service and support have been received. We strive for excellence in everything we do. Our clients, young people and service users deserve it.
Crosscare is registered with the Charities Regulator (RCN: 20169084) and the Revenue Commissioners (CHY-6262) Crosscare is the Social Care Agency of the Archdiocese of Dublin.
Detailed information on all aspects of our work is available at www.crosscare.ie
Application Process: To apply, please upload a comprehensive CV and letter of application (one document) detailing your suitability for the role to the link provided.
Closing date for applications is July 17th 2026
Garda Vetting will apply to this role
Crosscare is committed to being an inclusive employer and actively encourage applications from diverse backgrounds. We strive to achieve a positive working environment for our people, enabling us to create a comfortable working environment whilst allowing you to build your career without sacrificing your personal priorities.
If you have a disability and require accommodations to be made during or after the recruitment process, please let us know and we would be happy to accommodate you
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