We are currently recruiting for a Production Administrator to join our factory in Purcellsinch, Kilkenny City. This is a busy and varied role, ideal for someone who thrives in a fast-paced manufacturing environment and enjoys working as part of a team. The successful candidate will play a key role in supporting production operations by ensuring accurate administration, effective coordination, and efficient communication across departments.
Key Responsibilities
Customer Service & Order Management
- Act as the primary administrative contact for Private Label customers across Treats and Forans.
- Receive and process customer orders accurately using SAP.
- Generate customer invoices upon completion of orders.
- Create dispatch documentation and arrange shipments where required.
- Respond promptly to customer enquiries regarding orders, deliveries, and general account queries.
- Process customer debits and credits, including testing and storage charges.
Logistics & Shipping
- Arrange courier collections for UK shipments for CDM and Forans.
- Prepare all shipping and export documentation required for courier and freight services.
- Ensure accurate dispatch records are maintained.
Purchasing & Procurement
- Raise Purchase Orders (POs) for maintenance requirements and other operational purchases.
- Monitor and follow up on supplier prepayments where applicable.
- Manage office stationery ordering and maintain adequate stock levels.
Internal Transactions
- Process Internal Transfers by creating Order Requests (ORs) and Purchase Orders (POs) across the three companies.
- Create ZSTOs for stock transfers from the manufacturing plant to the Mill.
- Process operational orders for Forans, CDM, and CRM.
Production Administration
- Prepare production paperwork for Forans and CDM manufacturing operations.
- Ensure production documentation is accurate, complete, and available to support manufacturing schedules.
General Administration
- Maintain accurate records and documentation.
- Support finance, production, logistics, and management teams with administrative tasks as required.
- Assist with continuous improvement of administrative processes.
- Carry out additional administrative duties appropriate to the role.
Key Skills & Experience
Essential
- Excellent organisational and time management skills.
- Strong customer service and communication skills.
- High level of accuracy and attention to detail.
- Ability to manage multiple priorities and meet deadlines.
- Strong problem-solving skills and ability to work independently.
- Confident communicator with the ability to prepare accurate and professional correspondence.
Desirable
- Experience using SAP ERP systems.
- Knowledge of production, logistics, or supply chain administration.
- Experience in shipping documentation and courier booking.
- Understanding of purchasing and procurement processes.
- Experience using Microsoft Office, particularly Excel and Outlook.
- Previous experience in an administrative role, preferably within a manufacturing or production environment.
