Assistant Supervisor – Administration
Location: Greystones Medical Centre, Co. Wicklow
Reports to: Operations Manager (training directed by Administration Supervisor)
Hours: 08:00 – 16:30, Monday to Friday (1 hour unpaid break) – 37.5 paid hours per week
Contract: Permanent, full-time
Salary: €20.00 per hour (€41,600 p.a.), rising to €22.00 per hour on retirement of the current Administration Supervisor
Benefits: 10 days sick pay
Purpose
To provide supervisory and operational support across administration functions, learn the full range of Supervisor duties through structured training, cover key gaps (including Thursdays), support prescriptions and reception, and ensure continuity of service as the practice grows.
Key Duties
The post-holder will float across ground-floor reception, first-floor reception, prescriptions, and supervisor administration. Full training is provided. Duties include:
- Daily bloods management, post distribution, phone support and scanning assistance
- Email management and responding to GP queries
- Prescriptions processing support
- Assisting with staff rotas, leave processing and CDM oversight
- Progressive learning of specialist processes (Medical Legal reports, Maternity & Infant Care claims, Garda scheme, nursing homes, palliative care, STCs, new patient registration, etc.)
- Providing supervisory cover, particularly on Thursdays and during absences
Essential Criteria
- Experience in a busy office, reception or administrative management environment (medical centre experience is an advantage but not essential – full training will be provided)
- Strong organisational skills and ability to prioritise under pressure
- Excellent communication skills and professional manner
- Competence with Microsoft Office (particularly Excel)
- Willingness to float across multiple roles and learn new processes quickly
- High standard of confidentiality and GDPR awareness
Desirable Criteria
- Previous experience in a medical centre or general practice
- Knowledge of prescriptions processing or pharmacy-related administration
- Supervisory or team-lead experience
- Familiarity with HSE schemes (GMS, Maternity & Infant Care, CDM)
Training
Structured training and handover with the current Administration Supervisor through to July 2027. Monthly progress reviews with the Operations Manager.
Job Type: Permanent, Full-time
Schedule: Monday to Friday
Greystones Medical Centre is an equal opportunities employer.
Pay: €19.00-€20.00 per hour
Benefits:
Application question(s):
- How many years of management/supervisory do you have?
Experience:
- Management: 2 years (preferred)
Work Location: In person
