Job Title: Healthcare Assistant
Reporting to: Clinical Operations Manager
Location: IFPA Clinic at Cathal Brugha Street, Dublin 1
Contract: 1 day/week Friday. Maternity Leave contract
8am - 4pm
Key Relationships: Clinical Operations Manager
Medical Director
Doctors
Midwives
Receptionists
The successful applicant will be a qualified healthcare assistant with professional experience working as a HCA, ideally from within a similar healthcare environment.
QQI or FETAC Level 5 qualification in a healthcare discipline will be a requirement of the role.
Job Description:
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The postholder will perform Healthcare Assistant duties including supporting patients during their clinic visits, assisting doctors during procedures, preparing examination rooms and medical trolleys, supporting medical staff, chaperoning some patients during intimate doctor examinations, some administration work relating to the role.
Key Responsibilities
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To assist doctors with clinical services such IUD insertions and Implanon fittings and removals. Includes preparation of examination rooms and medical instrument trolleys.
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Take patients history; check blood pressure, urine analysis, weight and bloods, pregnancy tests, when required by doctors.
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Monitor and manage stock of medical and clinical supplies.
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To be available as a chaperone for patients, as required, for intimate doctor examinations.
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To assist clients as required during clinic visits.
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Phlebotomy (desirable), where candidate qualifications and experience are met.
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Provide assistance to Early Medical Administrator to ensure EMA packs are available.
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Use of Helix patient software for access to and updates to client files.
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Assist with research within IFPA clinical settings.
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Complete lab forms for screening samples (self-taken swabs) or on Healthlink, as required by doctor.
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Complete lab forms for screening samples (self-taken swabs) or on Healthlink, as required by doctor.
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Some administrative work to include contacting clients in relation to clinic appointments and scanning/shredding documents, system recalls for cervical check and LARC.
Person Specification
Requirements:
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QQI or FETAC Level 5 qualification in a healthcare discipline.
- High level of competency in the use of IT systems and or health service applications.
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Adaptable and willing to assist clinic staff within the parameters of the role.
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Excellent communication abilities, including a high standard of oral and written English.
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Familiarity with online systems/processes.
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Previous experience of working in a similar healthcare setting, particularly in relation to women's health services, is desirable.
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Ability to engage empathically and appropriately with clients while maintaining appropriate professional boundaries.
Desirable
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Phlebotomy qualification and experience.
The IFPA believes:
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In full access to high quality information, education, and health services regarding sex, sexuality, conception, contraception, safe abortion, and sexually transmitted infections.
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In the right to decide freely on the number and spacing of children, if any, so that every pregnancy is a wanted pregnancy.
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That abortion services should be available as early as possible and as late as necessary.
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In equal rights for all people and their empowerment in obtaining full participation in, and benefit from, social, political, and economic development.
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In the right to enjoy a fulfilling, positive, and healthy sex life.
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In working in alliance with all those who share our aims and in cooperation with interested governmental and non-governmental bodies.
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In high performance, ethical standards, and transparency throughout our organisation.
The IFPA expects all staff to:
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Work together to demonstrate ethical, professional behaviours at all times.
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Communicate with honesty and openness and be inclusive of ideas and opinions from all colleagues when making decisions.
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Be accountable for their actions and act with professionalism and integrity so that all contributions are recognised and valued.
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Value genuine and long-term relationships so that innovation is encouraged, and respect and diversity are valued as vital to success.
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Evolve as an inclusive, 'can-do' team environment where all staff bring their skills, competencies, passion, and creativity to our ongoing work of change and restoration.
The IFPA expects all clinic staff to:
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Consistently follow IFPA policies and procedures and be knowledgeable about all aspects of the role.
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Understand that client satisfaction is critical to IFPA services, and that all IFPA clients should be provided with a consistently high standard of service.
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Recognise client dissatisfaction and intervene appropriately.
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Contribute to a favourable image of the organisation.
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Adhere to IFPA regulations/procedures regarding documentation and statistical information.
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Protect and preserve confidentiality and integrity of client information.
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Exhibit mutual respect for other staff members and function as a team member.
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Willingly offer or accept assistance when appropriate.
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Adapt positively to changes in the work setting.
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Be positive and energetic in performance.
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Avoid causing clinic delays.
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Demonstrate initiative, resourcefulness, function independently and be efficient.
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Incorporate the principles of continuous quality improvement into all activities.
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Comply with all health and safety procedures to ensure their own safety and the safety of others in the workplace.
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Implement all relevant COVID-19 safety protocols and strive to maintain a safe work environment for clients, work colleagues and other contractors.
Please note:
The vacancy will remain open until 16 July 2026. We will be contacting shortlisted candidates regarding interviews after the closing date.
This is an onsite role based at the IFPA Clinic, Cathal Brugha St, Dublin 1. Applicants must be based in Ireland and available to work onsite.
