Experienced Medical Receptionist (GP Practice)
Location: PrimumCare, Sligo
Job Type: Part-Time / Full-Time (to be discussed)
PrimumCare is a modern, patient-centred GP practice committed to delivering high-quality, compassionate healthcare. As our practice continues to grow, we are looking for an experienced and professional Medical Receptionist to become the welcoming face of our team.
This is a patient-facing role, ideal for someone who enjoys working with people, thrives in a busy environment, and has previous experience in a GP practice using Socrates Practice Management Software.
Key Responsibilities
- Welcome patients and visitors in a warm, friendly and professional manner.
- Answer incoming telephone calls and respond to patient enquiries.
- Book, reschedule and cancel appointments accurately.
- Manage and maintain the GP's appointment diary efficiently.
- Check patients in for appointments and ensure patient details are up to date.
- Process patient payments, issue receipts and balance the daily till in accordance with practice procedures.
- Respond to general reception email enquiries.
- Liaise with GPs and other members of the practice team regarding appointment scheduling.
- Maintain strict patient confidentiality and comply with GDPR requirements.
- Ensure the reception and waiting area remains clean, tidy and welcoming.
- Provide exceptional customer service while maintaining a calm and professional approach, even during busy periods.
Must-Have Requirements
Applicants must:
- Have at least 1 year of experience using Socrates Practice Management Software.
- Have at least 1 year of experience working as a GP Medical Receptionist.
- Be legally entitled to work in Ireland.
- Be fluent in spoken and written English.
- Have their own reliable transport.
Essential Skills
- Excellent communication and interpersonal skills.
- Professional and confident telephone manner.
- Strong organisational and time management skills.
- Excellent attention to detail.
- Ability to multitask and prioritise effectively in a busy healthcare environment.
- Good computer literacy, including Microsoft Office and Outlook.
- Comfortable handling cash and card payments accurately.
- A friendly, compassionate and patient-focused attitude.
- Knowledge of GDPR and patient confidentiality.
Personal Qualities
We are looking for someone who is:
- Reliable and punctual.
- Friendly and approachable.
- Well presented and professional.
- Calm under pressure.
- A team player with a positive attitude.
- Able to use initiative and work independently when required.
Why Join PrimumCare?
At PrimumCare, you'll become part of a supportive and friendly team dedicated to providing outstanding care to our patients. We value professionalism, kindness and teamwork, and we are committed to creating a welcoming environment for both our patients and our staff.
If you have the experience, enthusiasm and patient-focused approach we're looking for, we'd love to hear from you.
To apply, please submit your CV together with a brief cover letter outlining your relevant experience.
Pay: €15.50-€22.00 per hour
Benefits:
Experience:
- Socrates: 1 year (required)
- Medical Reception: 1 year (required)
Language:
- Fluent in English (Read, Write and Speak) (required)
Work authorisation:
Work Location: In person
