w2026_TBC
Open to Internal and External Candidates
Position Title : MHPSS Cultural Mediation Associate
Duty Station : Citywest, Dublin, Ireland
Classification : General Service Staff, UG
Type of Appointment : Special Short-Term Ungraded, 9 months with the possibility of Extension
Estimated Start Date : August 2026
Closing Date : 21 July 2026
Context:
IOM opened an office in Ireland in 2001. Ireland became a full member government of IOM in 2002. IOM Ireland provides with programming activities in the following areas of migration management: Assisted Voluntary Return and Reintegration, Resettlement, Family Reunification, Counter-Trafficking, Protection, Mental Health and Psychosocial Support (MHPSS).
The proposed project is designed to support the International Protection Accommodation Services (IPAS), of the Department of Children, Integration, Equality, Disability and Youth, to provide international protection applicants residing in Citywest and potentially other Centers in the Dublin area, with Community-Based Mental Health and Psychosocial Support (CB MHPSS)[1] through Psychosocial Mobile Teams, with the aim of improving psychosocial well-being from a bio-psychological, socio-relational and cultural perspective and strengthening the overall resilience of beneficiaries, who have recently applied for International Protection (IP) in Ireland.
Under the direct supervision of Senior Cultural Mediation Associate , the incumbent will provide support in implementing project activities related to community mobilization and pertinent activities for international protection applicants hosted in Citywest accommodation centre.
Responsibilities and Accountabilities
1. Facilitate communication and interpretation between service providers and International Protection Applicants, ensuring neutrality, accuracy, impartiality, and confidentiality.
2. Support beneficiaries in understanding administrative procedures and completing required forms related to the international protection process.
3. Provide interpretation and cultural mediation support to IOM staff and partner service providers in assigned locations to enhance service delivery.
4. Assist in the identification of individuals with vulnerabilities or protection concerns and support referral to appropriate services.
5. Support psychosocial support activities, focus group discussions, and community engagement initiatives implemented by IOM or partners.
6. Contribute to data collection processes, case identification, and referral documentation through interpretation and cultural mediation support.
7. Maintain basic documentation, activity records, and summary statistics related to project implementation and support reporting requirements.
8. Undertake mobility across assigned sites as required and perform other duties as delegated by the supervisor.
Required Qualifications and Experience
EDUCATION
- Minimum 2 years of experience in cultural mediation within migrant or refugee support contexts
- Experience with NGOs, international organisations, EU agencies, or government services is an advantage
EXPERIENCE
- Completion of trainings in cultural mediation for mental health settings, and competence in the MHPSS specialized vocabulary would be an asset.
- Experience in cultural mediation in the framework of migrants’ assistance.
- Previous experience with international organizations, NGOs, EU Agencies and/or Irish law enforcements or Government’s Departments would be an asset.
SKILLS
- Ability to work with migrants and asylum seekers
- Interpersonal skills (i.e. empathy and emotional resilience)
- Intercultural competence and communication skills
- Culture-specific knowledge
- Capacity to prevent and mitigate conflicts and bridge gaps due to language misunderstandings in an objective and impartial manner between the beneficiaries and the authorities
- Psychological understanding in interpersonal communication and sensitiveness in addressing the asylum-seekers’ claims
- Knowledge of the procedures related to the asylum application in Ireland
- Excellent written and verbal communication skills
- Ability to prepare clear and concise reports and work with statistics
- Good experience with Microsoft Office
Languages
IOM’s official languages are English, French, and Spanish
REQUIRED
For this position, fluency in English is required (oral and written).
Fluency or mother tongue in Georgian is required
DESIRABLE
Working knowledge of any UN languages an advantage.
Competencies
The incumbent is expected to demonstrate the following values and competencies:
VALUES - All IOM staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
CORE COMPETENCIES - Behavioral indicators – Level 2
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
This post is subject to local recruitment. Only persons holding a valid residence and work permit in Ireland will be eligible for consideration.
As the right to live and work in Ireland is required, the contract issued may be shorter than the period mentioned in the advertisement, in order to align with expiry date of the work permit.
How to apply:
Please apply to this job post, sharing your updated CV.
Please note that only shortlisted candidates will be contacted for an interview, soon after the closing of the Vacancy.
Posting period: From 07.07.26 to 21.07.26
Job Type: Full-time
Pay: €3,000.00 per month
Benefits:
- Additional leave
- Free or subsidised travel
- Private dental insurance
- Private medical insurance
- Sick pay
Ability to commute/relocate:
- Dublin, County Dublin: reliably commute or plan to relocate before starting work (preferred)
Language:
Work authorisation:
Work Location: In person
