We are recruiting for the role of a Full time Food & Beverage Assistant to join our team in the Cork International Hotel located in Cork Airport Business Park.
As a member of our Food & Beverage team, you will help create a welcoming and enjoyable experience for our guests while maintaining the high standards of the Trigon Hotel Group.
Your responsibilities will include:
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Reporting for duty on time and wearing the correct uniform.
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Preparing the restaurant and service areas before each shift.
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Setting tables according to the required standards.
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Ensuring service stations are clean, organised, and fully stocked.
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Preparing mise en place for upcoming shifts.
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Serving food and beverages in the restaurant, bar, meeting rooms, and banqueting areas.
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Taking guest orders, processing billing, and completing end-of-shift cash-ups.
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Providing professional and friendly service during events and functions.
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Maintaining cleanliness and organisation in all Food & Beverage areas.
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Assisting with linen stock control and general tidiness of the working areas.
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Communicating hotel services and facilities to guests when required.
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Responding to guest queries or concerns in a professional manner and reporting them to management.
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Ensuring guests' needs are met and delivering excellent customer service at all times.
Health, Safety & Standards
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Maintaining high standards of personal hygiene and grooming in line with company guidelines.
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Following all hygiene and food safety regulations.
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Ensuring all health and safety procedures are followed.
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Reporting accidents, incidents, or damage where necessary.
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Ensuring fire exits and routes remain clear at all times.
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Participating in fire drills and safety procedures.
Team & Development
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Attending departmental meetings and training sessions as required.
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Supporting your colleagues and contributing to a positive team environment.
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Carrying out any additional duties assigned by management to support the smooth running of the department.
The ideal candidate:
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Previous experience is welcomed
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Warm, positive personality with genuine interest in guest care
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Team player and also willing to use own initiative when needed
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Available to work weekdays and weekends (day and evening shifts)
Benefits:
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Competitive rate of pay
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Relocation Assistance
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Access to our Company Pension Scheme
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Death in Service Benefit
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Employee referral bonus
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Friends & Family discounts across our restaurants
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Special rates in our hotel accommodation
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Paid internal and external training days
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Access to Trained Mental Health First Aiders
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Team Member Social & Wellbeing Events
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Team Member Annual Awards, Service Recognition, Monthly Team Member of The Month
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Meals on Duty
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Assistance with Leap Cards