Job Ref: SHE1657
Branch: Sheen Falls Lodge
Location: Kenmare
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 02/07/2026
Closing date: 01/08/2026
We are currently inviting applications from experienced Front Office professionals with 1–2 years’ 4*/5* hotel experience to join our team.
As part of the Front Office team, you will assist in the day-to-day operations of the department, including reservations, guest check-in and check-out, room allocations, billing, and being the main point of contact for our guests.
1–2 years’ previous 4*/5* hotel front office experience
Fluent written and spoken English
Experience with Hotsoft and Tablepath (preferred)
Excellent communication, administrative and organisational skills
A genuine passion for delivering exceptional guest service
Provide a warm, professional welcome to all guests
Handle reservations, guest enquiries and correspondence efficiently
Ensure accurate billing and smooth check-in/check-out procedures
Maintain clear communication with colleagues and management
Uphold the highest standards of presentation, service and security
Hours: 8-hour shifts, five days over seven, including weekends and bank holidays.
Sheen Falls Lodge and Ring of Kerry Golf is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.
- Competitive salary
- Meals on duty provided
- Employee parking provided
- Full training provided
- Uniforms provided
- Employee discounts, including at our sister properties in Cork, Dublin, and Wicklow
- Employee recognition awards and appreciation days
- Free golf at Ring of Kerry Golf Club
- Employee gym provided
- Cycle to work Scheme
- Work anniversary acknowledgement and reward
- Employee birthday celebrations reward
- Employee referral bonus
We pride ourselves on being a diverse team of professional, passionate and caring individuals, with our guests at the heart of everything we do.
Sheen Falls Lodge is a 2 Michelin Keys and is part of Relais Chateaux, which includes some of the world's finest hoteliers, chefs and restaurants that have set the standard for hospitality excellence. Clear opportunities for progression are a priority for us, too.
If you cannot see a role that is suitable for you at the moment but feel you would make a great addition to the team, please don't hesitate to get in touch. Click here to send in your CV and we'll keep you in mind for when any appropriate opportunities arise.
