IT Helpdesk Technician – Cork
Are you passionate about technology and eager to grow your IT career?
Do you enjoy solving problems and learning new skills in a dynamic environment? If so, we’d love to hear from you!
At DEITG, we’re looking for an enthusiastic IT Helpdesk Technician to join our Cork team. Whether you’re a recent graduate or have hands-on experience, your curiosity and commitment to excellence will make you a great fit. DEITG voted Great Place to Work by its employees in 2026.
Why Join Us?
- Stability: Full-time, permanent role.
- Career Growth: Professional development plan with clear progression.
- Certifications: We fund industry-leading certifications and provide study time.
- Financial Rewards: Salary increases for certifications achieved.
- Team Culture: Work with a skilled, supportive, and innovative team.
- Innovation: Opportunities to research and develop new technologies.
- Holidays: 20 days annually.
- Salary: Based on experience, certifications, and qualifications.
- GPTW: Voted Great Place to Work by Staff in 2026
Your Role
- Provide Service Desk and Field Support to our clients.
- Troubleshoot and resolve hardware, software, and network issues.
- Deploy, install, and configure desktops, laptops, and mobile devices.
- Assist with Microsoft 365 administration and cloud services.
- Support cybersecurity initiatives and compliance standards.
- Collaborate with the team to deliver best-in-class service.
- Stay current with emerging technologies and industry trends.
What We’re Looking For
- Excellent communication skills (written and verbal).
- Proven ability to work effectively in a team.
- Strong values and commitment to personal and professional growth.
- IT-related qualification or equivalent experience.
- Full clean Irish driver’s license plus own transport.
- Willingness to achieve MD-102 and MS-102 certifications within the first year (fully supported by us).
Our Tech Stack:
We continually develop and expand our technology suite to ensure we deliver cutting-edge solutions to our clients.
- Client: Desktops, Laptops, Mobile Devices, Printers, Microsoft 365, Windows 10 &11
- Server: Hardware & Virtual, Microsoft Server 2019, 2022
- Cloud: Microsoft 365, SharePoint, Teams & Azure.
- Networking: Firewalls, Routers, VPN, LAN & Wireless
- Vendors: Microsoft, Hewlett Packard, Proofpoint, WatchGuard, Thycotic, Zyxel, CrowdStrike, Autotask, Datto.
Cybersecurity:
We are committed to staying ahead of the rapidly evolving threat landscape to safeguard our business and our clients.
- Endpoint Security AV/Malware, Threat Detection & Response
- Email Security, Microsoft 365 Hardening, Advanced Threat Protection, DNS, DMARC, DKIM.
- Network Security: Firewalls, Web & DNS filtering
- Information Security – Policy, Process & Procedures GDPR Awareness
- Cybersecurity Assessment & Compliance – CE, IASME, ISO, NIST, CMMC
DEITG is nationwide, with Offices in Cork, Dublin, Belfast & Sligo. We are 16 Years in Business, a Microsoft Gold Partner, a Cybersecurity certification body for Cyber Essentials, IASME and a Best-in-Class benchmark. Our main office in Northpoint Business Park, Mallow Road, Cork.
DEITG is known for nurturing talent and turning dedicated individuals into exceptional engineers. If you possess ambition, a passion for innovative technology, and a commitment to professional IT and customer service, this position will suit you well.
Important Details
- This is not a remote role; you’ll work full-time 40 Hours per week in Cork office.
- Applicants must be EU or EEA citizens (no visa sponsorship available).
- Ability to commute or relocate to Cork before starting work is required.
- Applicants must have access to their own reliable vehicle, as travel may be required as part of the role
No agencies or recruiters, please.
Work Location: In person
Ready to start your IT career with a company that invests in your growth?
Apply now and take the next step toward becoming an exceptional IT professional.
Job Type: Full-time
Pay: €30,000.00-€33,000.00 per year
Benefits:
- Company events
- On-site parking
Application question(s):
- Are you a EU or EEA Citizen
Licence/Certification:
- Full Clean Irish / EU Licence plus own transport (required)
Work Location: In person
