The 5* Glenlo Abbey Hotel, Galway (part of the MHL Hotel Collection)
Glenlo Abbey Hotel and Estate is located on the bank of Lough Corrib on a 138-acre estate with the original 18th century manor house dating back to the 1740's. The Hotel comprises of 73 guest bedrooms, 11 Luxury Lodges, Corrib Room (catering for meetings, events, and weddings for up to 170 guests), River Restaurant, Palmers Bar and Kitchen, Oak Cellar Bistro, Pullman Restaurant (One Michelin star), Glo Spa & Wellness, 9 hole Championship Golf Course and a 21 bay driving range.
We are looking for a Bar Supervisor
This role involves being responsible for supervising bar operations during assigned shifts, ensuring the delivery of high-quality customer service, staff coordination, and compliance with Irish licensing, health and safety, and employment legislation.
Duties and Responsibilities
- Supervise bar operations to ensure smooth, efficient service and excellent customer experiences.
- Ensure all beverages are prepared and served in according to the correct standard.
- Monitor bar and service areas to maintain cleanliness, organisation, and compliance with health and safety standards.
- Handle customer queries or complaints professionally and promptly.
- Supervise, support, and coordinate bar staff.
- Provide guidance, training, and mentorship to team members during shifts.
- Allocate tasks to staff to ensure efficient operations and service delivery.
- Report staff performance issues to the Bar Manager and assist in implementing corrective actions as required.
- Ensure compliance with Irish licensing laws, including the responsible service of alcohol.
- Maintain adherence to Health & Safety, HACCP, and hygiene standards.
- Ensure opening and closing procedures are completed accurately and safely.
- Monitor stock levels, assist with stock rotation, and report shortages or issues to management.
- Assist with cash handling, till operations, and reporting discrepancies.
- Support the Bar Manager in achieving sales and operational targets.
- Assist with shift handovers and reporting operational updates to management.
- Lead by example, demonstrating professionalism, punctuality, and a positive work ethic.
- Carry out any other reasonable duties assigned by management consistent with the role.
Professional Requirements and Experience
- Previous supervisory experience in a bar or hospitality environment is desirable
- Strong leadership, communication, and interpersonal skills
- Ability to work effectively in a fast-paced, customer-focused environment
- Knowledge of Irish licensing laws, health and safety, and hospitality compliance
- Flexible, reliable, and capable of motivating and supporting a team
.About the MHL Hotel Collection:
MHL group is a renowned portfolio of well known, high profile Hotel’s throughout Ireland. Our core business rotates around our exceptional people. We provide a comprehensive on-boarding, upskilling and professional development process.
Guided through this process you will be introduced to management relevant to your new role and to our business.
Benefits Include:
- Competitive pay.
- Staff Meals & Uniform provided.
- Discounted hotel stays in both MHL Hotel Collection and Small Luxury Hotels worldwide.
- Health & Wellness Benefit.
- Employee Recognition.
Job Type: Full-time
Benefits:
- Additional leave
- Bike to work scheme
- Company events
- Employee assistance program
- Flexitime
Work Location: In person
