An exciting opportunity has arisen at Lough Eske Castle and we are looking for an Assistant Accommodation Manager to support the Accommodation Manager at Lough Eske Castle Hotel.
RESPONSIBILITIES:
- Ensure that you receive a handover briefing at the beginning of your shift to ensure that you are aware of any events or special requirements.
- Carry out room checks to ensure that Housekeeping standards are followed at all times.
- Assist with ensuring that staffing is adequate in all areas.
- Deal with all VIP customers and make sure that their rooms are checked and that they have all the requirements requested.
- Ensure that all checklists and reports are completed by the relevant person before the end of the shift.
- Ensuring That Housekeeping Storerooms and any areas used by Housekeeping are kept clean and tidy at all times.
- Monitoring all public areas and ensuring they are cleaned and well maintained.
- Responsible for managing all lost property including logging and following up with Guest queries.
- That a high level of security is followed in relation to the control of master keys and guest bedrooms.
- To assist in maintaining the highest standards of cleanliness on all rooms and public areas
- To oversee routine cleaning plans so that all furniture, fittings, carpets and coverings are maintained at highest standard.
- To ensure high standards of linen is maintained-and that regular supply is ensured.
- To ensure effective communication with Front Office departments in support of maximum efficiency of both bedrooms servicing
- Assist with the training of the Accommodation team.
Requirements:
- 2 years experience in a similar role in a 4* or 5* hotel at supervisor level or above
- Good communication and organizational skills
- Attention to detail
- Hands-on attitude
- A knowledge of health and safety legislation.
Job Type: Full-time
Benefits:
- Employee discount
- Food allowance
- On-site parking
Work Location: In person
