Job Description ;Trainee Service & Support Technician, prefer living in North Dublin or County
Do Not Apply if Outside Dublin Prefrence to Living on North Dublin
High quality English, Both Verbal and Written essential
Read Below to ensure this is a job you are interested in.
It s for a trainee not a person with years of Experience. Ideally with an interest in Mechanics, Small Engines Hydraulics Battery and a mechanical interest ie Motor Bikes Cars, Small Electrical repairs, Understanding of Hydraulics Repairing items good at DIY and willing to learn.
Looking for someone willing to learn a wide range of servicing and repairs of equipment we supply but Mainly Holmatro Hydraulic Rescue Equipment.
More Details Below
Hello, we’re Vanguard Fire & Rescue Ltd.
Trainees Service Technician
We supply and maintain a wide range of Products to the Emergency Services and Industry and are looking to recruit a trainee maintenance person to Service repair our product range of which our main product is (Holmatro) Hydraulic Rescue Equipment and associated products, we also maintain SCBA, Haz Mat Suits and Fire Fighting Equipment Nozzles etc
Visit www.firerescue.ie and www.holmatro.com for more details
We have a vacancy for a Trainee Service & Support Technician operating from our Turvey offices and the ability to travel throughout Ireland and support our Service Engineer on site in Fier Servise throughout Ireland.
Essential Job Functions
Willingness to learn with a good mechanical knowledge.
Ability to learn and maintain Small Engines and Hydraulics which will eventually work up to visiting client sites for maintenance, mechanical repair, installation, or replacement of company products.
On site / remote support for users
Customer Breakdown support for our produc
Travel to customer at short notice when require with overnote stays whne maintainign Rescue Tools in Different County Fire Brigades
Workshop repairs and Stores operations.
Maintaining records of visits to client sites including contractors, n recording any issue, resolution, and time spent. Reporting trends in issues or customer suggestions to management
Scheduling and managing contractor support calls
Documenting steps used during training for reference and improvement
Answering client support questions and escalating more complex questions
Other Skills/Abilities
As this position involves interaction with our customers at all levels of management, well developed social skills are a requirement.
The successful candidate will have excellent organizational skills, but also exhibit flexibility
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.
Job Requirements
Requirements
Excellent communication skills
Ability to use own initiative and good at fault finding, and teamwork skill
Knowledge of Small Engines mechanics is an advantage
Willingness to learn
Accurate Reporting
Ability to work without supervision
Understanding of basic hydraulic and Pneumatic systems
Understanding of Small Engines and mechanics
Good Mechanical Knowledge
Proficiency in Microsoft Excel and Word
IT competence
Common sense and sense of humour
Helpful attitude
Full clean Driving Licence preferred but not essential
Work in a flexible organisation and willingness to adapt and learn new skills is one of the most important requirements.
Full training will be provided in our supplier manufacturing sites. Passport required
Full Time position with good prospects in an interesting and varied business sector.
Competitive salary, company van etc will be provided once trained
Job Types: Permanent, Apprenticeship
Pay: €30,000.00-€40,000.00 per year
Benefits:
Education:
- Leaving Certificate (preferred)
Language:
Licence/Certification:
- A Driving Licence irish (required)
Location:
- Donabate, County Dublin (required)
Work Location: Hybrid remote in Donabate, County Dublin
