Overview:
The Night Porter at Coast Hotel plays a key role in maintaining the safety, security, and smooth operation of the hotel during the overnight shift. You will be responsible for providing excellent guest service, handling guest requests, assisting with night security, and supporting the overall hotel operations as needed.
Key Responsibilities:
- Greet and check-in guests arriving during the night, ensuring a smooth and efficient process.
- Provide guest services, including delivering room keys, answering queries, and handling requests such as wake-up calls and special accommodations. Handle guest complaints or issues during the night shift, ensuring any concerns are addressed promptly and professionally.
- Ensure the security of the hotel by monitoring key areas, checking security systems, and performing regular patrols of the premises to ensure the safety of guests and property.
- Assist in maintaining cleanliness and order in the public areas, including the lobby, restrooms, and other common areas.
- Maintain knowledge of all hotel services and facilities to be able to assist guests effectively. Ensure the smooth handover of information between the night shift and morning shift teams.
- Perform additional tasks as assigned by the Operations Manager
Working Hours:
Typically from 11:00 PM to 8:00 AM, with flexibility depending on operational needs.
Working Conditions:
This position involves overnight shifts, including weekends and public holidays. It may include extended periods of standing, walking, and some light lifting.
Job Type: Part-time
Pay: From €15.50 per hour
Benefits:
- Bike to work scheme
- Employee discount
- Food allowance
- On-site parking
Ability to commute/relocate:
- Rosslare, County Wexford: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
