The Service Advisor is responsible for managing the complete customer service journey, ensuring every vehicle is handled efficiently, professionally and with exceptional care.
This role requires strong communication skills , a strong technical knowledge and a committment to delivering an outstanding customer experience.
Responsibilities include but are not limited to;
- Provide end to end management of customer vehicle service journeys
- Meet and greet all customers professionally
- Schedule customer vehicle service bookings via phone, email and walk ins
- Determine workshop availability for service, maintenance and repair work
- Maintain up to date progress on all customer vehicles undergoing service or repair, advise customers on additional work and costs
- Hand over services vehicles at the agreed time, explain completed work, and process credit card payment
- Gather customer feedback and liaise with management to implement improvements
Candidate Requirements
- Organised, strong communication and inter personal skills
- Works well in a team
- Desire to learn and upskill
- Strong PC skills and a motor technical background
- Valid Work permit or Visa for working in Ireland
- Experience working as a Service Advisor in a Motor Dealership
Candidates should align with our core values of Integrity, Commitment and Caring for our customers
Pay: €30,000.00-€40,000.00 per year
Work Location: In person
