- Generate leads, developing new sales opportunities using outbound cold emails, cold calls and lead follow-up, logging all activity in the CRM and Business Management System.
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Generate quotations.
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Engage with potential customers by phone, email or video meeting (demonstrating when required the features and benefits of products and services) with the goal of getting a customer meeting for the Account Manager.
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Managing a sales pipeline involving monitoring sales activities and customer interactions, updating sales records and customer information in a customer relationship management (CRM) system and providing regular reports on sales activities and results.
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Coordinate and schedule strategic meetings for account managers to drive growth and maximise sales opportunities.
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Create and follow up on customer quotes based on their needs, ensuring high attention to detail and a focus on conversion and client satisfaction. All activity should be logged in the CRM and Business Management system.
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Build and maintain strong relationships with both customers and the internal team to drive long-term growth.
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Prioritise delivering quality results and consistently go above and beyond to meet and exceed client expectations.
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Staying up-to-date about products and services involves being familiar with their key features, benefits and competitors to inform potential customers.
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Perform additional sales / administration tasks as required by management.
About The Role
The Inside Sales Representative (ISR) primary duties include understanding the customers needs, identifying new sales opportunities through calls and emails and helping the Account Manager close sales deals.
The ISR thrives on engaging with customers and new leads bringing energy and enthusiasm to a fast-paced sales environment. The ISR will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.
This role is ideal for someone who is dynamic, adaptable, and sales driven to meet targets, while working closely with the sales team and the wider company to ensure targets are met. As an ISR, you will take ownership of the sales process from lead generation to closing, ensuring the highest level of customer service and satisfaction. You will be responsible for executing business objectives and KPIs with the goal of driving sales growth and fostering strong customer relationships.
Required Criteria
Phone Sales Experience
Desired Criteria
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Computer literacy
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Positive manner
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You bring a "can-do" attitude to the role
Skills Needed
B2B Marketing, Developing Proposals, Managing Upsell Activities, Cold Calling/Warm Calling
About The Company
We are a wholly Irish-owned business.
We are part of global franchise.
We deal with more than 70% of the top 1000 companies in Ireland.
We have been in Ireland since 1984.
We have 16 Snap territories across Ireland – and growing. On an average day at Snap, we deal with approximately 500 businesses across all of our centres.
We employ 130 staff in the group. We have the highest number of graphic designers in Ireland – with over 25% of our workforce working every day on creative solutions for our customers.
We work with the seven Irish universities and many second and third level colleges.
We are winners of the Best Franchise System and Business Practice in 2016. Winner of Best Franchise Marketing 2017 and winner of Best Franchisee for business services in 2018
One of a select number of printers in Ireland to be fully ISO 9001 accredited – certified by The National Standards Authority of Ireland, Snap has held this accreditation for almost 20 years.
We are winners of the Top Innovator Award in 2023.
Company Culture
Contact us:
Snap Group Office
1 National College of Ireland,
Mayor St. Lower,
International Financial Services Centre
Dublin 1
D01 Y300
1800 821 002
[email protected]
[email protected]
Company Benefits
Salary
€30,000.00 - €35,000.00 per year
