We are currently recruiting for a receptionist to join our team . The candidate must be flexible to work mid week & weekends both during the summer & after the summer.
Objective of the Role:
Reporting to the Front Office Manager, the Receptionist is the first person that a guest meets on arrival to the Hotel, therefore it is of utmost importance that all staff present a friendly and professional image to our guests at all times.
Key Duties and Responsibilities:
- Greet and welcome our guests to the Hotel.
- Register the guests and take payment.
- Answer any queries the guest may have on in house facilities and tourist information.
- Take responsibility for the security of the keys.
- Update all guest information in the computer.
- Take and confirm reservations to our guests.
Requirements:
- Excellent customer care skills.
- Hotsoft experience an advantage
- 1-2 Years experience in a similar role
- Be able to work on your own initiative.
- Excellent communication skills.
- Be able to cope well under pressure.
- Must be fully flexible to work weekdays & weekends, including bank holidays all year round
About us
The Só Hotel Group was established in 2016. Founded by Pat McDonagh, we are a dynamic, modern group of Irish family owned hotels, delivering accessible luxury in elegant, guest-focused surroundings. Our properties include Athlone Springs Hotel Athlone, Castletroy Park Hotel Limerick, Lough Rea Hotel and Spa Co. Galway, Charleville Park Hotel Co. Cork and Killeshin Hotel Portlaoise.
Our vision is to be the first choice destination in each location by providing exceptional service from professional teams, with superb offerings in luxurious surroundings. We continually strive to be the best and delight our valued guests with each and every interaction. Our shared goal is to exceed guest expectations in a congenial and respectful working environment.
At Só Hotel group we invest in people, providing clear professional growth including team and management development. We believe great hospitality is provided by great people!
Please apply with a cover letter & Cv .
Job Type: Permanent
Benefits:
- Employee discount
- Food allowance
- Gym membership
- On-site parking
- Relocation assistance
- Wellness program
Application question(s):
- Can you work , both midweek & weekend shifts after the summer period ?
Experience:
- Hotel receptionist: 1 year (required)
Language:
- Fluent English (required)
Work authorisation:
Work Location: In person
