Motability Ireland, Irelands leading car adaptation company seeks a service receptionist to join our dedicated friendly team.
Required to
- To meet & greet clients upon arrival.
- To filter all incoming calls to various departments
- To contribute to the organisation/ loading of the workshop activities.
Main Duties:
- Managing all incoming calls
- Make customer bookings and plan customer arrival times
- Greet all customers at Reception in a courteous and considerate manner and agree their service/repair requirements with them.
- Assist with office administration.
- Liaise and update customers as required
- Create and manage job cards, ensuring accurate and timely generation of customer invoices.
- Ensure the service reception area is kept clean and tidy
- Internal Training Provided by Motability Ireland
Critical Skills:
- Proven high level of customer service skills.
- Enjoys working with people.
- Good communication skills.
- Strong organisational and prioritisation skills.
- Able to take initiative and ownership of issues with a proactive can-do attitude.
- Able to multi-task and switch between tasks.
- A team player who offers help and support to others.
- Willingness to learn and keep up-to-date with product and technical information.
- Thrives in a high pressured environment.
Benefits:
- On-site parking
- Attractive working week of 37.5 hours
- Early finish Friday- No weekends
Job Type: Full-time
Pay: €30,000.00-€33,000.00 per year
Benefits:
- Bike to work scheme
- Employee discount
- On-site parking
Education:
- Advanced/Higher Certificate (required)
Experience:
- customer service: 1 year (required)
Language:
Work Location: In person
