Purpose of the Role
To oversee the day-to-day operation of the collections area, ensuring customer orders are processed accurately, stock is maintained, and customers receive a professional and efficient service. The role supports the smooth running of warehouse activities.
Key Responsibilities
- Carry out rolling stock checks and maintain stock accuracy.
- Process customer orders using the company system and PodFather.
- Pick, cut and prepare customer orders for collection.
- Deal with customer enquiries by phone, email and in person.
- Assist customers collecting orders and resolve routine queries.
- Assist with Goods In when required.
- Maintain a clean, organised and safe working environment.
- Follow all company Health & Safety procedures.
Skills & Experience
- Experience working in a warehouse or distribution environment.
- Good customer service and communication skills.
- Computer literate with the ability to use warehouse systems.
- Organised, accurate and able to prioritise workload.
- A proactive approach with good attention to detail.
Key Competencies
- Customer focused.
- Team player.
- Reliable and dependable.
- Good organisational and problem-solving skills.
- Able to work under pressure and adapt to changing priorities.
- Committed to maintaining high standards of safety and housekeeping.
Pay: €15.54 per hour
Benefits:
- Company pension
- Employee assistance program
- On-site parking
- Sick pay
Application question(s):
- Do you have valid Irish forklift licenses?
- Do you have previous experience working in a warehouse, distribution, or logistics environment?
- Do you have experience dealing with customers directly, either face-to-face, by phone, or by email?
Work authorisation:
Work Location: In person
