Key Responsibilities:
-
Systems Administration:
-
Manage and support on-premises and cloud-based systems.
-
Install, configure, and maintain hardware and software, including servers, storage, and networking components.
-
Ensure the stability, security, and performance of IT infrastructure across multiple platforms.
-
Monitoring & Performance Tuning:
-
Monitor systems' health, performance, and capacity.
-
Identify and troubleshoot issues to ensure high availability and optimal performance.
-
Proactively manage patching and upgrades to minimise disruptions to the business.
-
Security Management:
-
Implement and maintain security policies and procedures to protect systems and data, as laid out by our SecOps team
-
Remediate vulnerabilities, ensuring systems are compliant with best practices and relevant regulations.
-
Liaise with vendors to plan upgrades to managed firewalls, VPNs, and other security tools.
-
Backup & Disaster Recovery:
-
Manage backup strategies and disaster recovery plans.
-
Regularly test and refine recovery procedures to ensure data integrity and rapid restoration capabilities.
-
Automation & Scripting:
-
Develop scripts and automation processes for system administration tasks using PowerShell
-
Collaboration & Support:
-
Provide support for escalated issues from Internal Team Members and outsourced L1/L2 Provider
-
Collaborate with developers, network administrators, and other IT staff to optimise and streamline infrastructure.
-
Document system configurations, processes, and procedures for IT staff and end-users.
Required Skills & Qualifications:
-
5+ years of experience as a Senior Systems Administrator or similar role.
-
Strong knowledge of Windows systems.
-
In-depth Knowledge of cloud platforms (AWS, Azure, GCP) and virtualisation technologies (VMware, Hyper-V).
-
Experience with networking and diagnosing issues relating to (TCP/IP, DNS, DHCP, VLANs, etc.)
-
Hands-on experience scripting using PowerShell.
-
Experience with disaster recovery planning and execution.
-
Knowledge of cybersecurity best practices and security management (firewalls, VPNs, IDS/IPS).
-
Ability to work in a hybrid environment with strong time management skills.
-
Excellent problem-solving skills and ability to troubleshoot complex systems issues.
-
Participate in on-call rota
Preferred Qualifications:
-
Microsoft Server and Azure Certifications advantageous.
-
Experience with containerisation using Docker and Kubernetes
-
Familiarity with monitoring tools (SCOM, Nagios, Zabbix, Prometheus, Azure Monitor).
