Role Purpose
The Breakfast Supervisor is responsible for the smooth, efficient and welcoming running of breakfast service in The Harvest Room each day, leading the breakfast team to deliver a high standard of guest experience consistent with Dunbrody's reputation as a luxury country house hotel. The role combines hands-on floor supervision with responsibility for staff, stock, hygiene and guest satisfaction during the breakfast period.
Key Responsibilities
- Oversee and actively participate in the set-up, service and breakdown of breakfast in The Harvest Room, ensuring the room is presented to a consistently high standard.
- Lead, supervise and motivate breakfast team members, allocating tasks and stations, and ensuring team members follow correct service standards and sequence of service.
- Welcome and seat guests, manage table allocations, and ensure a warm, personal and attentive guest experience throughout breakfast service.
- Liaise with the kitchen team to ensure timely delivery of hot dishes and to communicate any guest requests, dietary requirements or allergen information.
- Ensure dining time preferences and any special requests noted at reservation stage are actioned and communicated to the team ahead of service.
- Handle guest queries, special requests and any complaints during breakfast promptly and professionally, escalating to the F&B Manager or Duty Manager where necessary.
- Ensure full compliance with HACCP, food safety and allergen labelling requirements at the breakfast buffet and throughout service.
- Monitor and maintain stock levels for breakfast, including ordering and stock rotation, and minimise waste.
- Carry out opening and closing checklists, including cash/float procedures where applicable, and report any equipment or maintenance issues.
- Support the training and induction of new breakfast team members, and contribute to ongoing team development.
- Complete rotas, holiday requests and time and attendance records for the breakfast team in line with hotel procedures, in conjunction with the F&B Manager.
- Support wider Food & Beverage operations as required, including cover for other F&B areas during quieter periods.
- Uphold Dunbrody's brand standards, grooming standards and guest service ethos at all times.
Skills & Experience Required
- Previous supervisory experience in a food and beverage or breakfast service environment, ideally within a hotel or country house setting.
- Excellent guest service skills with a warm, professional and attentive manner.
- Strong leadership skills with the ability to motivate and guide a small team under time pressure.
- Good working knowledge of food safety, HACCP and allergen requirements.
- Well organised, with strong attention to detail and the ability to multi-task during a busy service.
- Flexible and reliable, with the ability to work early mornings, weekends and public holidays.
- Good communication skills, both with guests and across kitchen and front office teams.
Personal Attributes
- A genuine passion for hospitality and delivering a memorable guest experience.
- A calm, positive and hands-on approach, leading by example on the floor.
- A team player who works well with kitchen, front office and housekeeping colleagues.
- Pride in presentation, cleanliness and attention to detail.
This job description is intended to outline the main duties of the role and is not exhaustive. Duties may be varied from time to time in line with the needs of the business.
Pay: €27,342.48-€30,000.00 per year
Work Location: In person
